Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

Hopdoddy ditching seed oil

October 17, 2023

Austin-based Hopdoddy Burger Bar is pledging to go 100% seed oil-free by partnering with Zero Acre Farms, a company focused on environmentally friendly cooking…

Tork launches restaurant workflow guide

October 16, 2023

Tork, an Essity brand, has launched Tork Workflow for Restaurants, a guide designed to improve experiences for both guests and staff, maximize operational…

#QSRNext Keynote: Unlocking the secrets of menu innovation with Frisch's CEO

by Mandy Wolf Detwiler — Editor, Networld Media Group

James Walker, CEO of Frisch's, will give the keynote address on menu innovation at the #QSRNext half-day event for restaurant executives on Nov. 8 at 10 a.m.

Haven Hot Chicken wins The Perfect Pitch at the Fast Casual Executive Summit 2023

by Mandy Wolf Detwiler — Editor, Networld Media Group

Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9.

Antares Group merging with Aprio

October 13, 2023

Antares Group, which provides accounting and financial services to over 1,600 McDonald's restaurants and other quick service and fast casual brands in over 4…

How diversity became Shake Shack's key ingredient

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Shake Shack set big goals for diversity. At the Fast Casual Executive Summit, Idris Stover, director of diversity, equity inclusion and engagement, discussed…

How to make, sell creative pizzas in modern industry

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Pizza Marketplace Podcast, Pizza Marketplace editor Mandy Wolf Detwiler catches up with Andrew Scudera Jr., owner of The Original…

Scooter's Coffee exec: 'The whole point of innovation is growth'

by Mandy Wolf Detwiler — Editor, Networld Media Group

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…

Fast casual industry up 11.5% by 2027

October 6, 2023

The U.S. fast casual market is increasing by $55.4 billion from 2022 to 2027, growing at a CAGR of 11.56%, according to report by Technavio, which said that…

Toastique entering Cali

October 4, 2023

Toastique, a toast, juice and smoothie chain with 20 locations is now open in Newport Beach, California. Under the direction of Rhea Cayenne, the store is…

Crazy Pita landing in Houston

October 3, 2023

Crazy Pita, a Mediterranean fast casual restaurant with a Moroccan-themed menu founded in Las Vegas, is opening its first Houston location on Oct. 24 in Sugar…

How to Motivate Franchise Operators to Follow Standardized Processes (and Why You Should)

Leave with a better understanding of key areas where consistency is king in the restaurant industry, and gain some helpful tips for implementing repeatable…

Presented by FastCasual.com

Smoothie King outpacing industry growth via menu innovation, franchisee communication

Smoothie King CEO Wan Kim details how the brand is outpacing industry growth projections.

Panera partners with ezCater to scale workplace catering

September 27, 2023

Panera Bread has tapped EzCater, which has over 100,000 restaurants using its catering platform, to help it deliver soups, salads and sandwiches to the…

AI won't replace restaurant employees, it will make CX better

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

Should restaurants enter the Metaverse?

by cooper, Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

Streamline food truck operations with your cell phone

Traditional point-of-sale and kitchen display systems require extensive spaces and investment. Adding a POS and KDS built for a mobile platform are far better…

Presented by FoodTruckOperator.com

The Power Of VARs: A Candid Conversation With POSGuys.Com

Colton Kaltenfeldt from POS Guys offers insights into the advantages of working with a VAR that benefit businesses in the long run.

Ellianos Coffee expanding in Florida

September 21, 2023

Ellianos Coffee, a southeast-based drive-thru specialty coffee brand, is opening Monday in Gainesville, Florida, and will celebrate with a 2 p.m.