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Operations News & Media

Spain-based noodle concept opens in US mall

January 17, 2025

Udon, a chain of Asian restaurants in Spain, is opening its second U.S.-based location Monday at the Aventura Mall in Aventura, Florida. It made its American…

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PJ's Coffee percolating with expansion plans

January 17, 2025

Grounded in its New Orleans-born roots, PJ's Coffee is brewing up expansion plans after adding 185,000 loyalty customers in 2024. It also saw a 4% increase in…

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Qu Posts Record-Breaking 2024 with Triple-Digit Recurring Revenue (ARR) Growth

The leading unified commerce platform for enterprise restaurants announces landmark year.

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Crust Pizza Co. CEO explains operations, building own tech

by Mandy Wolf Detwiler — Editor, Connect Media

Editor Mandy Detwiler talks to Crust Pizza Co. CEO and Founder Carl Comeaux about the brand's growth, search for franchisees and building its own POS system…

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Joining Forces: Bringing plant-based innovation to restaurant menus

by Cherryh Cansler — Publisher, FastCasual.com

Networld Media Group and the Plant Based Food Association are partnering to help restaurant operators stay up-to-date with consumer demand for crave-worthy…

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Canadian burrito chain rebrands in US

January 14, 2025

Canada-based BurritoBar USA Inc. debuted its rebranded experience on Dec. 24, 2024, when it opened in Murfreesboro, Tennesee. Originally introduced to the U.S.

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Just Salad opens 1st drive-thru location

January 13, 2025

Just Salad, which has over 90 locations, has opened the first of many drive-thru locations planned for the year, said Nick Kenner, founder and CEO.

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Using customer data to boost loyalty

by Bradley Cooper — Editor, Connect Media

A panel at the upcoming Restaurant & Innovation Summit in Myrtle Beach, South Carolina from March 11 to 13 will examine how restaurants can leverage data to…

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6 steps to building a debt-free restaurant

by Robby Berg — Sr. Director of Ops, Accounting, and HR, Fresh Restaurant Group

Multi-unit Genghis Grill franchisee reveals six strategies for opening a second location with no debt.

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Shake Shack to hit 1,500 units

January 13, 2025

Shake Shack Inc. CEO Rob Lynch said the chain has the potential to hit 1,500 company-operated units, versus the prior target of 450 provided in conjunction…

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Garden Catering fights childhood cancer

January 10, 2025

New York-based Garden Catering is inviting the community to support "Queen Willa's Countdown to the Bell" by selling $5 coupon booklets with 100% of proceeds…

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Speaker Spotlight: David "Rev" Ciancio, Salad House and more

Rev Ciancio, marketing and chief eating officer for Salad House, Crazy Pita, Handcraft Burgers & Brew and Branded Strategic, shares a look at his career, his…

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FAT Brands donating 10K meals to LA wildfire evacuees, responders

January 10, 2025

Through its food truck, the Fatmobile, FAT Brands Inc., the parent company of LA-based Fatburger, is donating 10,000 meals to first responders and fire…

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Pizza Marketplace's Top 100 Movers & Shakers nomination deadline extended

by Mandy Wolf Detwiler — Editor, Connect Media

The deadline to enter Pizza Marketplace's Top 100 Movers & Shakers List has been extended to Jan. 24.

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Perfecting QSR Delivery with POS Scales & Advanced Labeling

By incorporating weight-based verification with smart labeling and advanced point of sale (POS) scale solutions, QSRs can ensure order accuracy, transform…

Presented by Star Micronics America

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Bojangles, Grubbrr execs talk kiosk partnership

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks with Richard Del Valle, chief of…

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Instacart, Cut+Dry partner to boost ad reach for food manufacturers

January 6, 2025

Cut+Dry, an e-commerce and advertising platform for independent foodservice distributors and manufacturers, is integrating Instacart's Carrot Ads technology…

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Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

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5 ways restaurants can crack the code on rising egg prices

Mike Stasko, the president of Sunny Street Cafe discusses how the restaurant franchise is navigating the challenges of rising egg prices while maintaining its…

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FastCasual reveals 10 most-read stories of 2024

by Cherryh Cansler — Publisher, FastCasual.com

Stories about Chipotle, Panera, Freddy's and Schlotzsky's landed on the top 10 list.

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