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Operations News & Media

Forbes takes 10-year look at Panera Bread

October 20, 2010

Ten years almost to the month, Forbes has profiled Panera Bread and its fearless leader, Ron Shaich.

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Boston Market takes system revamp to Houston, Cleveland, Tampa

October 19, 2010

Boston Market has announced its new service standards, design and menu updates next will roll out into the Houston, Cleveland and Tampa markets.

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Security Beyond PCI Compliance

A successful security strategy relies on understanding the business environment, establishing a comprehensive solution and taking proactive steps to protect…

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Spicy Pickle provides franchise update

October 17, 2010

Spicy Pickle Franchising Inc. (SPFI) has reported on its outlook for the remainder of 2010 and through 2011.

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2010 Fast Casual Summit Presentation: Armed & Dangerous

Armed & Dangerous: Buildinng Brand Leaders of the Future highlights how restaurant operators can use their employees and customers as their biggest brand…

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Killifer: Summit not just business, it's personal

by Valerie Killifer — Editor, FastCasual.com

The Fast Casual Executive Summit in review.

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Details, Details, Details

by Don Fox — CEO, Firehouse of America

The restaurant business is all about paying attention to the details. And when it comes to the details, there are two rules to keep in mind:

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Frozen = Fresh?

by Don Fox — CEO, Firehouse of America

I don’t consider myself a complainer of any sort. When you’re in the business, you should have sympathy for the operational challenges faced by all…

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Moyer: Remember, 4 on the Door!

by Chris Moyer — Manager, Conserve, National Restaurant Association

The first time I heard Richard Young – the director of education for Pacific Gas and Electric’s Food Service Technology Center – say, "You want to save on…

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Mooyah selects Wireless Ronin for digital signage solution

October 13, 2010

Minneapolis-based Wireless Ronin Technologies Inc. has been selected by Mooyah Burgers & Fries to provide the Frisco-based burger chain with an in-store…

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LaVoie: Supply chain trends for 2011

Where technology and logistics are expected to lead the restaurant industry.

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Boston Market to implement successful test overhaul in San Francisco stores

October 11, 2010

As part of Boston Market's 25th anniversary celebration, the restaurant has announced the San Francisco-area launch of a nationwide rollout of experiential…

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Newk's Express Café chooses Hot Schedules for labor management

October 5, 2010

HotSchedules has signed a deal with Newk's Express Café to provide labor management solutions to all 27 Newk's locations. The deal was signed after a…

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Boston Market rebrand gets systemwide boost

October 4, 2010

In the wake of an overall company transition, Boston Market has announced the launch of a nationwide rollout of upgrades and new menu items created to…

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Wingstop reaches 29 consecutive quarters of comps growth

October 3, 2010

Wingstop has announced its same-store sales for the third quarter are up 1.9 percent over the same period last year and 1.7 percent for the year to date. That…

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Krystal to develop fast casual concept

September 28, 2010

An article in the Atlanta Business Journal claims quick-service burger chain Krystal is developing a fast casual concept, the K Cafe.

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All this change is driving me crazy!

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

I was sure it would be a short, 15-minute lesson about e-mail to my 62-year old father. Tell him the basics, have him create and respond to an e-mail and then…

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Johnny Rockets, Halsted Street Deli unveil co-branded fast casual restaurant

September 21, 2010

In a first-ever merger for both brands, Johnny Rockets and Halsted Street Deli have opened two combined restaurants in downtown Chicago. The restaurants are…

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McAlister’s digs in to operational changes

A new president and a menu and equipment overhaul will bring in the next generation of McAlister's delis.

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Beautiful Brands names leading development agent for Midwest Camille’s

September 19, 2010

Beautiful Brands International (BBI) has named Jason Lowman as lead development agent for Camille’s Sidewalk Café in Wisconsin, Minnesota, Indiana, Iowa…

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