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Operations News & Media

DigitalPersona's biometrics system

Advances in technology and lower prices have allowed more operators to adopt biometrics as part of their loss prevention plans.

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Are you delighting your customers?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

The growth in our industry is just mind-boggling when you think about it. According to the NRF, you and I now spend 49 cents of every food dollar on dining…

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EVOS co-founder discusses being healthy before it was trendy

by Alicia Kelso — Editor, QSRWeb.com

Burger joint eyeing expansion through nontraditional units.

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Shane's Rib Shack launches lending program

August 17, 2011

Shane’s Rib Shack, a Petrus Brands concept, has brought in former Church’s CFO Carl Jakatis to architect a new financing program to fund franchisees in their…

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Jason's Deli selects Cybera ONE for rogue wireless detection

August 16, 2011

Cybera Inc. has announced a partnership with Jason’s Deli for its Cybera ONE security services to prevent customer information theft from rogue wireless…

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Restaurant Management Recruiters launches mobile app for job seekers

August 16, 2011

Restaurant Management Recruiters (RMR), a specialized recruiting firm created to serve the executive and management recruiting needs of the restaurant…

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Restaurant State of the Industry Report, Part 2 now available

August 16, 2011

The Restaurant State of the Industry Report, Part 2: Business Strategy, developed and published by FastCasual.com, is now available for purchase.

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Drive productivity, compliance and revenue through automation

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

The use of too much paper cuts hiring efficiencies and weighs down your business. In fact, when reviewing the hiring practices of a publically traded…

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Patents are measure of food innovation

by Darrel Suderman — President, Food Technical Consulting

I recently taught a course called Advanced Batter and Breading Technology at JBT Food Tech's technology training center in Sandusky, Ohio. Twenty years ago two…

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FohBoh launches social media guest feedback tool

August 15, 2011

FohBoh, Inc. announced today the release of FOHBuzz SnapShot, a social CRM reporting tool that delivers real-time, guest satisfaction analysis to help make…

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Marketing sustainability: A consumer-centric approach

by Valerie Killifer — senior editor, NetWorld Alliance

August 15, 2011

Eighty-nine percent of consumers in the United States are participating in the world of sustainability, according to new research from The Hartman Group.

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Cosi reports Q2 net loss

August 14, 2011

Cosi Inc. has reported a net loss for the second quarter ended June 27, of $634,000, compared with a net loss of $1.3 million for the 2010 second quarter. The…

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Bd's Mongolian Grill signs multi-unit deal for Pennsylvania

August 14, 2011

bd's Mongolian Grill has signed a multi-unit development agreement with Steel City Mongolian Grill to franchise bd's restaurants and continue to expand the…

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Beautiful Brands International opens tri-branded restaurant

August 14, 2011

Beautiful Brands International opened its first tri-branded store today. Located in Durant, Okla., it features Rex's Chicken, FreshBerry Frozen Yogurt and…

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Restaurants catching on to biometrics benefits

by Alicia Kelso — Editor, QSRWeb.com

Fingerprint-reading technology is easier to use and cheaper than many think.

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Top That! Pizza breaks ground on third location

August 11, 2011

Top That! Pizza has announced the groundbreaking of its third location at the Tulsa Hills Shopping Center in Oklahoma. The new store will be operated by…

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Tableside POS is a game changer

by Nate DaPore — President and CEO, PeopleMatter

Higher sales, fewer servers, faster table turns, and happier, more loyal customers – Tableside Point-of-Sale offers all this and more. I foresee that it is…

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Qdoba's same-store sales up

August 10, 2011

Jack in the Box Inc., parent company of Qdoba Mexican Grill and Jack in the Box, released its financial report for the third quarter 2011, ended July 10, which…

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Technomic: Chains continue to grow through franchising

August 10, 2011

As the economy keeps moving at a slow pace, restaurant brands continue to tap into franchising as an avenue for growth.

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Charley's Grilled Subs awards $18,000 in scholarship funds

August 10, 2011

Charley’s Grilled Subs has announced that it has awarded $18,000 in scholarships to restaurant employees throughout its 430-unit franchise system.

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