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Operations News & Media

Franchise lending up 6 percent year over year

June 18, 2012

Lending to franchise businesses saw a drop of about 0.5 percent from April to May, according to the monthly Franchise Lending Index from the International…

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Caribou Coffee prefers middle path to sales success

by Valerie Killifer — senior editor, NetWorld Alliance

Caribou Coffee's senior vice president of marketing and product development prefers a slow and steady pace when it comes to brand positioning.

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Penn Station data breach grows in scope

by Valerie Killifer — senior editor, NetWorld Alliance

The number of Penn Station locations impacted by a data breach first reported in early June has grown from 43 locations to at least 80. Between March and the…

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Restaurants serve up a path to success – Part 2

by Nate DaPore — President and CEO, PeopleMatter

Retaining your top talent will grow increasingly difficult as the economy continues to improve and the labor market tightens.

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Poll: Hourly employers optimistic about hiring outlook

June 14, 2012

While private employers added a disappointing 82,000 jobs in May, employers that are part of hourly employment network Snagajob, are "optimistic" when asked…

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Webinar to discuss efficiencies in hiring practices

June 13, 2012

FastCasual.com and Hot Schedules are hosting a joint webinar June 28 to discuss efficiencies in restaurant operators' hiring practices.

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Employee hotline – Avoid passing in the no passing zone

Employee Hotlines encourage employees to report incidences when they observe unsafe conditions or inappropriate behavior, and promotes a culture of ethical…

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Wingstop names former Pizza Inn leader as CEO

June 13, 2012

The Wingstop Board of Directors has announced that Charles Morrison has been named president and CEO of the company. Morrison replaces James Flynn who becomes…

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Starbucks debuts American-made merchandise

June 12, 2012

Starbucks today debuted its first line of American-made merchandise, including coffee mugs, available in cafes around the country. The line supports Starbucks…

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Tom & Eddie's marks 1-year anniversary

June 12, 2012

Tom & Eddie's is celebrating one year since its Deerfield, Ill., restaurant first opened on June 15, 2011.

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The Organic Center joins Jamba Juice's lifestyle initiative

June 12, 2012

Jamba Juice Company announced that The Organic Center has pledged to support Jamba's awareness program, Team Up for a Healthy America.

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Commentary: Is the restaurant industry overusing 'innovation?'

by Darrel Suderman — President, Food Technical Consulting

The term 'innovation' has been called 'a chameleon-like word to hide the lack of substance.'

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Chipotle hosting two 'Cultivate' festivals

June 11, 2012

Chipotle Mexican Grill has announced the two locations for its Cultivate Food, Ideas & Music Festivals for 2012. Denver, the burrito chain's birthplace…

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Fast casuals dominate Forbes' list of up-and-coming chains

June 11, 2012

Forbes' recently published a list of "10 great restaurants you haven't heard of – yet," which included mostly fast casual brands.

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Commentary: NYC soda ban proposal will require a tough fight from restaurants

by Alicia Kelso — Editor, QSRWeb.com

Fifty-three percent of New Yorkers disagree with the proposal, while 42 percent praised the concept.

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Starbucks ready to launch K-Cup Packs

June 8, 2012

Starbucks Coffee Company announced that, beginning June 12, Starbucks K-Cup packs will be available in participating Starbucks retail stores nationwide.

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Garbanzo Mediterranean Grill expands into D.C./Baltimore market

June 8, 2012

Denver-based Garbanzo Mediterranean Grill has announced the company's expansion into the Washington, D.C./Baltimore market. Garbanzo is planning to open five…

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Raving Brands wins lawsuit against former Moe's Southwest Grill franchisees

June 8, 2012

On April 17, 2012, Richard W. Story, federal judge on the United States District Court for the Northern District of Georgia, entered judgment against a group…

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Togo's signs 10 new agreements in the West

June 8, 2012

Togo's Eateries Inc. has signed 10 agreements for new restaurants in California, Nevada and Oregon. Additionally, three new Togo's have opened thus far in 201…

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Burger 21 kicks off Atlanta expansion effort

June 8, 2012

Burger 21 announced that it has signed a two-unit franchise deal in Atlanta as it targets the market for growth and opens additional territories for…

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