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Operations News & Media

Free webinar includes tips on avoiding customer data breaches

by Cherryh Cansler — Publisher, FastCasual.com

The average cost of a data breach for non-PCI compliance is $80,000.

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Franchise Association adds real estate matchmaking portal

December 4, 2012

The International Franchise Association (IFA) and the International Council of Shopping Centers (ICSC) have launched a new online matchmaking portal designed…

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Panera Bread franchisee settles discrimination suit

December 4, 2012

About 200 to 300 black Panera Bread employees will receive a payout from Covelli Enterprises, a major Panera Bread franchisee, as part of the settlement of a…

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Starbucks UK cutting employee benefits

December 4, 2012

Starbucks in the United Kingdom is cutting paid lunch breaks, sick leave and maternity benefits for thousands of workers, according to equities.com. This news…

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NRA releases 2013 culinary forecast

by Alicia Kelso — Editor, QSRWeb.com

The top trends of 2012 will carry into the new year.

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MOOYAH's president shares what has led to the chain's double digit growth

by Cherryh Cansler — Publisher, FastCasual.com

MOOYAH has doubled its number of restaurants in 2012.

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Restaurant operator optimism falls, despite continued positive sales

November 30, 2012

Due in large part to restaurant operators' dampened outlook for sales growth and the economy, the National Restaurant Association's Restaurant Performance…

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The great health care debate: Ethically, should restaurant operators offer coverage to employees?

by Cherryh Cansler — Publisher, FastCasual.com

Restaurateurs struggling with how and when to offer employees health care insurance will no longer have a choice in 2014, when Obamacare goes into effect. 

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Council of Chain Restaurants urges repeal of renewable fuel mandate

November 29, 2012

Biotechnology Industry Organization says restaurants are "scapegoating" the RFS and ignoring the costs of imported oil.

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Uncle Maddio's launches catering service

November 29, 2012

Uncle Maddio's Pizza Joint has launched a catering operation with a broad menu to accommodate various gatherings.

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Boloco hires new VP of operations

November 29, 2012

Boloco has hired Paul Booras as its new vice president of Operations. Part of his role includes providing guidance on how Boloco can further its long-time…

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Lawyers see another way to get a restaurant reservation

by Rick Casmass — VP Marketing, Valiant

The Wage Theft Prevention Act (WTPA) has been the law of the land in New York since April of 2011. While most restaurateurs, who are New York State employers…

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Dunkin CEO: Washington should consult restaurant industry on fiscal cliff

November 28, 2012

Dunkin' Brands CEO Nigel Travis appeared on Neil Cavuto's Fox Business program Tuesday to discuss Obamacare and the fiscal cliff drama unfolding in Washington…

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NRA's CFO receives award

November 28, 2012

The National Restaurant Association's Marvin Irby has been named the recipient of the Nonprofit CFO of the Year Award. The award will be presented at a…

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The Counter names new president, COO

November 28, 2012

The Counter Custom Built Burgers has promoted Bryan Vicentini from vice president of operations to president and chief operating officer. In this role, he will…

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Teavana stockholder files suit to halt Starbucks takeover

November 27, 2012

An investor in Teavana Holdings Inc., has filed a lawsuit to block Starbucks' proposed takeover of Teavana Holdings. Starbucks announced the $620 million…

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Bennigan's merging casual, fast casual dining

November 27, 2012

Bennigan's Franchising Company is launching new domestic and international locations, a new building prototype, new food and beverage menus and franchise…

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Technomic predicts five UK restaurant trends

November 27, 2012

Some food trends in the United Kingdom are mirroring developments seen in other parts of the world, while others are distinctly British, according to…

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McAlister's reports 7 percent sales growth in Q3

November 27, 2012

McAlister's Deli announced same-store sales increased 7 percent during the third quarter of 2012. Company-owned restaurants were up 6.9 percent and franchise…

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How Cowboy Chicken plans to smoke the competition

by Valerie Killifer — senior editor, NetWorld Alliance

Chain president Sean Kennedy is looking to expand the brand into markets outside Texas.

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