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Operations News & Media

Sbarro introduces 'skinny' pizza, plans freestanding units

by Alicia Kelso — Editor, QSRWeb.com

January 10, 2013

Sbarro has introduced a new, 270-calorie "Skinny Slice" offering. The trademarked Skinny Slice features roasted red and green bell peppers, Portobello…

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Former SVP of Morton's buys Go Roma

January 10, 2013

Ron DiNella, former senior vice president and chief financial officer of Morton's restaurants, has acquired Go Roma, a chain of six Italian restaurants based…

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Mintel: Four foodservice trends will stand out this year

January 9, 2013

Intelligence firm Mintel predicts there will be four trends in particular that will have the biggest impact on the restaurant industry in this year.

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NRA names VP of government affairs

January 9, 2013

The National Restaurant Association has named Matt Walker as its new vice president of Government Affairs. He will lead the NRA's advocacy strategy in the U.S.

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Why 'health casual' is gaining traction overseas

The demand for a tasty, health-conscious concept is very high in the Middle East.

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Former Burger King CEO launches restaurant operations tech company

January 9, 2013

Burger King’s former CEO John Chidsey has helped launch Red Book Connect, a cloud-based technology platform to help restaurant operators run their businesses…

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Registration open for Women's Foodservice Forum

January 7, 2013

Registration is now open for the Women's Foodservice Forum (WFF) 2013 Leadership Development Conference. The event will be held April 14-17 at the Orlando…

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The Big Salad founder: 'We're more than just salad'

by Cherryh Cansler — Publisher, FastCasual.com

The chain's success is the result of focusing on three core areas — brand image, financial systems and hiring practices.

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Snapfinger earns highest level of PCI compliance

December 31, 2012

ControlCase, provider of compliance, information security and risk management solutions, has certified restaurant food ordering and payment application…

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Barberitos treating teachers to free meal

December 28, 2012

A Barberitos location in Watkinsville, Ga., is offering a free meal on Jan. 2 to any Oconee County teacher with an ID badge.

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Report: Consumers likely to share complaints about restaurant cleanliness

December 28, 2012

SCA's third annual 2012 Tork Report reveals that 92 percent of U.S. consumers said they will complain about an unfavorable dining-out experience. Of those…

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Founder of Pancheros talks business

by Cherryh Cansler — Publisher, FastCasual.com

Finding high-quality real estate is key to the chain's expansion goals.

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Panera pays up for denying promotions to black employees

December 27, 2012

Panera Bread has been ordered by a federal judge to pay employees who were denied promotions because they were "fat, black and/or ugly."

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Seafood concept operator plans 'dozens' of NY locations

December 26, 2012

A limited-service seafood concept called Boneheads is planning to open "dozens" of units in the New York market. According to the New York Daily News, the…

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New book describes hardships of running a Western concept in China

by Cherryh Cansler — Publisher, FastCasual.com

Former master franchisee of Auntie Anne's Pretzels writes about the obstacles he faced that "will make anyone in business laugh, cringe and think twice about…

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Breadcrumb's app update will speed business operations

December 23, 2012

Breadcrumb has unveiled an upgrade to its iPad POS for restaurants, bars and cafes. Breadcrumb 1.2 makes daily operation faster and easier for servers…

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NRA Educational Foundation appoints new CDO

December 21, 2012

The National Restaurant Association Educational Foundation (NRAEF) announced that Katherine Speyer Schieffelin has been named senior vice president and chief…

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Franchisees cautious about growth until tax policies solidified

by Alicia Kelso — Editor, QSRWeb.com

Franchise leaders believe the sector would be growing faster if Washington D.C. addressed the uncertainties of tax policies and other regulations.

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Former CiCi's Pizza COO takes the lead at MOOYAH

by Cherryh Cansler — Publisher, FastCasual.com

December 20, 2012

MOOYAH Burgers, Fries, and Shakes announced Wednesday that Bill Spae, former COO and CDO of CiCi's Pizza, is its new president and CEO. Spae takes the lead at…

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China's restaurant visits up by double digits in Q3

December 20, 2012

The NPD Group just released its third quarter global restaurant industry report, which reflects each's geography's economy. For example, during Q3, China…

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