PCI webinar discusses reputation management, systemwide compliance

by Valerie Killifer — Editor, FastCasual.com

May 23, 2012

The enforcement of PCI compliance can be difficult for franchisors to navigate who are looking to establish cooperation across their franchise system.

Canadian chain catches on to smoothie trend

May 23, 2012

Ontario, Canada-based Williams Fresh Cafe is rolling out a new line of organic yogurt smoothies to reach guests looking for additional breakfast and lunch…

NRA Show exhibitors donate 42K meals to fight hunger

May 23, 2012

The National Restaurant Association has announced that exhibiting companies at its 2012 Restaurant, Hotel-Motel Show – held May 5-8 at Chicago's McCormick…

Starbucks locations close to fix maintenance issues

May 22, 2012

Coffee fans were disappointed this morning as they tried to get their daily dose of Starbucks. A "small percentage" of Starbucks locations across the U.S. were…

Creatively managing the impact of rising commodity prices

How foodservice operators can navigate rising food costs without alienating their guests.

Report: Kids' meals purchases down 6 percent last year

May 22, 2012

Kids' meals with toys are no longer the draw they once were for the restaurant industry's youngest customers, according to The NPD Group, a market research…

Restaurant franchise lending shows stabilization

May 22, 2012

Although franchise lending has been fairly static from March 2011 to March 2012 and franchisee credit access remains below its long-term average, lending to…

Menchie's celebrates growth milestone

May 21, 2012

With more than 185 stores worldwide and an additional 400 stores under development, Menchie's is securing its international presence as a growing frozen yogurt…

Chipotle shares drop after SEC joins hiring investigation

May 21, 2012

Shares of Chipotle Mexican Grill dropped nearly 2 percent May 21 after the reported news of the U.S. Securities and Exchange Commission joining an…

SEC joins Chipotle hiring probe

by Valerie Killifer — senior editor, NetWorld Alliance

Chipotle received a subpoena from the SEC May 17 requesting information in regard to its hiring practices.

Cosi net loss decreases, comps on the rise

May 20, 2012

Così, Inc. has reported a 47 percent decrease in its net loss for the first quarter ended April 2. Net loss was reduced to $1.12 million as compared to a net…

Jimmy John's founder a case study in risk-reward

by Alicia Kelso — Editor, QSRWeb.com

Jimmy John Liautaud offers some advice for franchising during NRA Show panel.

Red Robin sets stage for fast casual concept expansion

May 17, 2012

Red Robin Gourmet Burgers plans to open additional fast casual restaurants in 2012, according to the company's first quarter earnings report released May 16.

NRA 2012: PCI compliance

Jessica Welsh, marketing communications manager at VendorSafe, discusses the issue of PCI compliance for the restaurant industry during the 2012 NRA Show in…

Is your staff BYOD and policy free?

by Nate DaPore — President and CEO, PeopleMatter

Only 30 percent of companies have a policy in place for managing personal mobile devices used by employees for work.

The most important issue facing restaurant owners today: tip reporting

by Rick Casmass — VP Marketing, Valiant

I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department). I’ve been a busboy, a waiter, a bartender, and…

Qdoba improves operating margins

May 17, 2012

Jack in the Box Inc. reported a profit of $21.6 million for the second quarter ended April 15, compared to $6.8 million for Q2 2011.

Starbucks makes executive changes

May 16, 2012

Starbucks Coffee Company has announced several leadership changes to accelerate its innovation and growth. The company announced the following leadership moves…

Study: American dining out habits changing

May 16, 2012

A recent study by Harris Interactive measured how much Americans are dining out to gauge whether or not economic recovery is occurring.

Blurring of the lines between QSR and Fast Casual

By Mindy Armstrong, Insights Manager, Food IQ