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Operations News & Media

Shareholder 'utterly dismayed' at Caribou's selling price

December 20, 2012

Not everyone involved with Caribou Coffee is happy with the chain's recent decision to sell to Joh. A. Benckiser for $340 million. The companies announced the…

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'Starbucks Evenings' takes flight at Washington airport

December 19, 2012

Starbucks has officially launched its newest concept, Starbucks Evenings, in partnership with HMSHost, a global restaurateur that helped Starbucks launch its…

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Tasti D-Lite, Planet Smoothie CEO steps down

December 18, 2012

Jim Amos announced that he is stepping down as CEO of Tasti D-Lite and Planet Smoothie at the end of 2012, to move forward with other endeavors, including…

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Caribou sold for $340M

December 18, 2012

Caribou Coffee Company Inc. is merging with the Joh. A. Benckiser Group. The transaction is about $340 million; an affiliate of JAB, which is also a major…

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Why fast casuals are catering to catering

by Cherryh Cansler — Publisher, FastCasual.com

Consumers like the speed and price point of fast casual catering options.

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Boston Market hoping to provide 'stress-free' holidays

December 13, 2012

The "Most Wonderful Time of the Year" for many people can also be the most stressful time of the year, a fact not lost on Boston Market. The chain has launched…

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Performance Food Group to acquire Fox River Foods

December 12, 2012

Performance Food Group Inc. (PFG) today announced that it has entered into an agreement to acquire Fox River Foods Inc., an independently owned broadline…

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Points-based mobile loyalty service now available for small operators

December 12, 2012

A new subscription-based loyalty service once available to only large businesses is now ready for smaller and single-location businesses, including restaurants.

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Starbucks Superfans spending hundreds on steel gift cards

December 11, 2012

Fans of Starbucks shelled out $450 each for 5,000 stainless steel gift cards that only had $400 loaded on each one. The coffee chain offered the cards Friday…

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Tossed president chats about chain's growth, 2013 trends and working with family

by Cherryh Cansler — Publisher, FastCasual.com

The make-your-own salad concept has flourished in the past few years and now has 68 new units under development.

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Restaurant industry expected to outpace national job growth in 2013

December 10, 2012

While the operating environment will remain challenging, America's 980,000 restaurants are expected to post record sales and continue to be a leading job…

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Franchisees mull hiring freezes if tax rates aren't extended

December 10, 2012

According to a new survey of franchisees and franchisors, franchise business growth could grind to a halt if the current tax rates aren't extended beyond their…

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Einstein Noah announces $4 special dividend

December 7, 2012

Einstein Noah Restaurant Group Inc., parent company of Einstein Bros. Bagels, Noah's New York Bagels and Manhattan Bagel brands, announced that its board of…

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Schlotzsky's outlines 2013 growth plan

December 7, 2012

Schlotzsky's this week unveiled its growth plan for 2013, in which the chain hopes to open 50 locations nationwide.

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Starbucks agrees to pay British taxes

December 7, 2012

Following a backlash from the news of its British tax avoidance, Starbucks has since reversed course and has agreed to pay £10 million annually in taxes in…

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Boston Market breaks Thanksgiving sales records

December 6, 2012

Boston Market announced that it broke company sales records for the Thanksgiving holiday. Total sales per restaurant from Nov. 19 to Nov. 23 were up 1…

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Technomic outlines restaurant visit drivers

December 5, 2012

Techmonic's new report, "Menu Positioning and Occasion Driver Consumer Trend," outlines consumer behavior and preferences regarding dining occasions.

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Granbury Restaurant Solutions acquires R-Stream LLC

December 5, 2012

Granbury Restaurant Solutions has completed the asset acquisition of R-Stream LLC, providers of enterprise management and point-of-sale solutions to the…

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Women's Foodservice Forum seeking nominations for SOAR

December 5, 2012

The Women’s Foodservice Forum is now accepting nominations for the seventh Jackie B. Trujillo Outstanding SOAR Award, sponsored by YUM! Brands. The award…

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Free webinar includes tips on avoiding customer data breaches

by Cherryh Cansler — Publisher, FastCasual.com

The average cost of a data breach for non-PCI compliance is $80,000.

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