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Operations News & Media

Ena's Jerkmania launches '14 promos

January 14, 2014

Ena's Jerkmania, an Ohio-based Jamaican fast casual concept, is giving its customers a variety of perks this year, including new merchandise and discounts…

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BWW names new VP

January 13, 2014

 Buffalo Wild Wings has named Brian Coan its vice president of enterprise supply chain. Coan is now responsible for developing and executing overall supply…

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Chanticleer names new SVP

January 10, 2014

Chanticleer Holdings, which owns Hooters and the fast casual chains, American Roadside Burgers and Just Fresh, announced today that it has appointed Mark…

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How Earl of Sandwich is beating bigger brands through mobile marketing

by Cherryh Cansler — Publisher, FastCasual.com

A new mobile system allows the chain to engage customers on a one-to-one level.

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NRA names Metro Pizza founder 2014 convention chair

January 9, 2014

Sam Facchini, co-founder and co-owner of Metro Pizza, has been named by the National Restaurant Association as its convention chair for the 2014 National…

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Technomic announces Consumer Choice awards

January 9, 2014

Technomic has announced the winners of the 2014 Chain Restaurant Consumers' Choice Awards, which are based on consumer responses to the research and consulting…

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Caribou Coffee to transform system infrastructure

January 9, 2014

FranConnect is now working with Caribou Coffee Company to drive higher performance productivity and facilitate systems for all franchisees and licensees…

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Panda Express hires new creative agency

January 9, 2014

Panda Express has appointed Bailey Lauerman as its new creative agency of record. The assignment includes strategy, creative development and promotional…

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United Fresh launches new quarterly report, webinar series

January 7, 2014

United Fresh Produce Association has launched "Fresh Insights for Foodservice," a new quarterly report showcasing the latest trends in fresh produce use in…

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Yogurtland names new CEO

January 3, 2014

Yogurtland announced today changes to its executive leadership. Founder Phillip Chang will become chairman of the company, and Huntley Castner, currently COO…

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Survey shows small business optimism for 2014

January 3, 2014

ShopKeep POS, a provider of cloud-based business management software for the retail and restaurant industries, recently surveyed more than 640 small businesses…

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New Year brings minimum wage increases in handful of states

January 2, 2014

The New Year's holiday brought about an increase in the minimum wage in 13 states. With these increases, there are now 21 states that have minimum wages higher…

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Restaurant traffic levels hit 5-month high in November

January 2, 2014

Driven by improving same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index hit a five-month high in…

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Cowboy Chicken serving free black eyed peas

December 31, 2013

Dallas-based Cowboy Chicken will be open at all nine locations New Year's Day and will offer a complimentary serving of black-eyed peas for good luck to each…

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Why your restaurant is failing

"The Anatomy of Restaurant Failure: Dead Man Walking" describes how and why restaurants fail.

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'Tis the Season for mGifting and rewarding

Sending gift cards via digital and mobile channels has increased eight times since 2012.

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Say Anything: Top 10 blogs of the year revealed

by Cherryh Cansler — Publisher, FastCasual.com

Some of the industry's top bloggers weigh in on everything from technology and marketing to trends and food safety.

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Middleby acquires Automatic Bar Controls

December 19, 2013

The Middleby Corporation today announced the acquisition of Automatic Bar Controls Inc., a manufacturer of beverage dispensing systems for the foodservice…

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NRA unveils new office, entertaining space

December 19, 2013

The National Restaurant Association has dedicated its new Trinchero outdoor terrace, part of its new office and entertaining space in Washington, D.C.

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Bowl of Heaven adds dragon fruit, prickly pear

December 19, 2013

Bowl of Heaven is bringing on two super fruits, pitaya, also known as dragon fruit, from Nicaragua and prickly pear — both made from cacti — for the…

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