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Operations News & Media

Revention adds dual pay rate feature for delivery drivers

April 10, 2013

Revention's new dual driver pay rate feature provides the ability to monitor and review delivery drivers' hours worked in-store versus hours worked on the road…

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Adult-only restaurant visits up for the first time in four years

April 9, 2013

According to new research from The NPD Group, adult-only restaurant visits increased by 1 percent in 2012, the first time in four years this category grew.

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Caribou Coffee Facebook fans steaming over closings

by Cherryh Cansler — Editor, FastCasual.com

The Minnesota-based coffee chain will close 80 units and transform 88 others into Peet's Coffee.

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Meatheads hires first director of operations

April 9, 2013

Meatheads has hired Jason Harbison as director of operations, according to a company press release. Harbison has more than 25 years experience in operations in…

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Disney fast casual honored for uniforms

April 8, 2013

A fast casual restaurant at Disney World has taken top honors from The North American Association of Uniform Manufacturers & Distributors (NAUMD) for its…

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Starbucks names new global chief strategy officer

April 8, 2013

Starbucks Coffee Company has appointed Matthew Ryan as its global chief strategy officer. Ryan was previously senior vice president of global brand, franchise…

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How Zaxby's plans on becoming a 'household name'

by Cherryh Cansler — Editor, FastCasual.com

The Southeast-based chicken chain is headed west.

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U-Swirl co-brands with Rocky Mountain Chocolate Factory

April 5, 2013

U-Swirl Inc., parent company of U-SWIRL Frozen Yogurt cafes, announced that the first U-Swirl and Rocky Mountain Chocolate Factory co-branded location is open…

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SinglePlatform adds Yelp as menu publisher

April 5, 2013

SinglePlatform, a division of Constant Contact Inc., has added Yelp as a menu publisher in SinglePlatform's publishing partner network. Additionally, in the…

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Newk's Eatery welcomes new marketing VP

April 5, 2013

Newk's Eatery has named Alan Wright as vice president of marketing, according to a company press release. Wright has 30 years of franchising, marketing and…

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Franchise Association launches campaign for immigration reform debate

April 4, 2013

The International Franchise Association has launched an integrated advocacy campaign to "voice the needs of franchise business owners in the national debate…

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Free webinar gives tips on mobile payment security

April 3, 2013

Business owners are capitalizing on wireless technology to provide customers with new loyalty, payment and couponing programs. However, creating a mobile…

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Orange Leaf celebrates 3rd birthday with new flavors

April 3, 2013

This month, Orange Leaf Frozen Yogurt is celebrating three years of growth by sharing two new cake flavors with customers: Chocolate Cake, the official…

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Kids eat free at Capriotti's

April 3, 2013

Capriotti's Sandwich Shop has officially announced the start of "Kids Eat Free," which will run every Tuesday night from now through May 19 at participating…

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Why New York town's ban on fast casual is a mistake

by Cherryh Cansler — Editor, FastCasual.com

I'm all for supporting local eating establishments, but Eastchester, N.Y.'s ban on fast casual restaurants goes to the extreme. It's one thing to tout, "Eat…

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Case Study: Speeding Up Food Delivery

Table Tracker helped Jason’s Deli shave one whole minute off food deliveries. Read this case study to learn how.

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Alsea takes over Mexican Starbucks

April 2, 2013

Mexico restaurant operator Alsea has signed an agreement with Starbucks to take equity control over the coffee chain's Mexican stores, according to Reuters.

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Sports bar taking on fast casuals with express lunch

Another full-service restaurant throws its hat in the fast casual ring.

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Survey predicts busiest summer hiring season in years

April 2, 2013

This year's summer hiring season is expected to be busier than it has been in recent years, according to the sixth annual summer jobs survey commissioned by…

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Menchie's CEO named to Forbes 'Most Promising CEOs Under 35' list

April 2, 2013

Forbes magazine has named Menchie's Frozen Yogurt CEO Amit Kleinberger one of its Most Promising CEOs Under 35, a subset of the business publication's list of…

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