Operations News & Media
FCES15: Tips on building a foundation for profitable growth
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Strategic and profitable growth for today's restaurants, quick service eateries and retailers is a comprehensive endeavor. But it's doable and the number one…
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Q3 revenue up at Chipotle
October 20, 2015
Chipotle Mexican Grill reported today that revenue increased 12.2 percent to $1.2 billion during Q3 compared to last Q3 in 2014.
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FCES15: Why design is key to customer engagement
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Design is a key aspect for the customer experience and plays directly into the "corporate soul" and building a relationship with customers.
read nowFrank Paci takes the 'Corner' office
October 19, 2015
Frank Paci is taking over as CEO at Corner Bakery Cafe and Il Fornaio, assuming the position previously held by Mike Hislop, who will remain chairman of the…
read nowRestaurant Franchising & Innovation Summit kicking off in March
October 19, 2015
The event is targeted to corporate executives and will focus on powering franchise growth through technology and leadership.
read nowDanny Meyer's restaurant brands eliminate tipping
October 14, 2015
Union Square Hospitality Group announced today that starting in November, it will eliminate tipping at all of its13 full-service venues, while also increasing…
read nowTrading in coffee for burritos: Former Starbucks CIO joins Chipotle
October 12, 2015
Chipotle Mexican Grill has hired Curt Garner as chief information officer.
read nowQuiznos establishes 2 global executive positions
October 9, 2015
Quiznos has consolidated its global operations and marketing for continued focus on growth within its current footprint.
read nowSlapfish 'popping up' in Brooklyn
October 8, 2015
Slapfish celebrating National Seafood Month with a unique New York event.
read nowCosi reports sluggish Q3 sales
October 7, 2015
Così reported sales declined .3 percent in the third quarter of 2015, as compared to the third quarter of 2014.
read nowReport: Small business owners not concerned with competing with national brands
October 6, 2015
The top concerns for merchants are competing small businesses, changing EMV requirements as well as the overall state of the economy and how it will impact…
read nowMamoun’s Falafel names director of operations
October 5, 2015
Mamoun’s Falafel Restaurant, which has six locations, has hired Christopher M. Ferrone as its director of operations.
read nowMcDonald's Canada adding digital kiosks to compete with fast casuals
October 5, 2015
McDonald’s Restaurants of Canada Ltd. is introducing digital kiosks at its restaurants to allow customers to order premium hamburgers from almost 30 options.
read nowJuice It Up! sales up 7 percent
October 1, 2015
The company saw an uptick in average unit volume and the number of stores opened on average was up 5 percent over last year
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Are you following the 12 dos and don'ts of restaurant financing?
by Cherryh Cansler — Publisher, FastCasual.com
Although there is no secret recipe for raising funds to open a business, there are some practices that should always be followed and even more to avoid.
read nowTortas Frontera wins MUFSO Hot Concept award
September 30, 2015
Tortas Frontera, Chef Rick Bayless’s fast-casual concept, was honored this week with the 2015 Hot Concept Award at the Multi-Unit Foodservice Operators.
read nowZoe’s Kitchen names former retail exec as CFO
September 29, 2015
Zoe’s Kitchen has named Sunil M. Doshi as its CFO.
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7 ways to grow your brand via nontraditional spaces
by Nicole Troxell — Associate Editor, Networld Media Group
Considering ways to expand that are off the beaten path can prove to be a positive move that lands a new audience and teaches you how to overcome unique…
read nowRAVE's Pie Five, Pizza Inn report strong sales for Q4
September 25, 2015
RAVE Restaurant Group, parent company of Pizza Inn and Pie Five, reported this week that both consolidated revenues and store retail sales increased during the…
read nowGrandfather invents 'safe' cleaning agent to disinfect restaurants' indoor playgrounds
September 24, 2015
After taking his grandchild to a dirty indoor playground at a restaurant, a grandfather created a three-step system to help restaurant and other facility…
read nowFeatured Vendor
Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Dave's Hot Chicken, use Ovation to get more feedback, recover guests in real-time, and improve.
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