Operations News & Media

Does China expose the concept of Quality Fade in QSR food products?

by Darrel Suderman — President CEO, Food Technical Consulting

The tendency of major QSR brands to stick with longtime suppliers exposes a false sense of security with faulty supplier partners.

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Zoe's Kitchen estimates Q2 comps increase of more than 7.3%

August 11, 2014

Zoe’s Kitchen, Inc. recently announced estimated increased comps of between 7.3 percent and 7.5 percent for Q2 and between 6.4 percent and 6.5 percent YTD.

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Putting customers in the driver's seat: Which Wich adds drive-thru

by Brenda Rick Smith — Editor, Networld Media Group

Driven by a desire to serve his customers, franchisee adds drive-thru to his fast casual sandwich restaurant.

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Syrus introduces restaurant management mobile app

August 8, 2014

Syrus Restaurant Information Services has introduced a restaurant management mobile app, available on the iOS platform.

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Jack in the Box sales lifted by breakfast, late-night dayparts

August 7, 2014

Qdoba's quarterly same-store sales 'better than expected.'

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Newk's Eatery hires industry veteran to further expansion

August 6, 2014

Newk's Eatery brand has hired franchise development veteran Chris Cheek to oversee the company's aggressive expansion plans.

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Fiesta Restaurant Group consolidates food distribution to single provider

August 6, 2014

Fiesta Restaurant Group Inc., parent company to the Pollo Tropical, Taco Cabana and Cabana Grill restaurant brands, will consolidate all of its food…

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University of Houston to offer PhD in Hospitality Administration

August 6, 2014

The University of Houston's Conrad N. Hilton College of Hotel and Restaurant Management plans to begin offering a Ph.D. in Hospitality Administration in fall…

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Franchising association seeks to halt Seattle’s minimum wage increase

August 6, 2014

The International Franchise Association has asked the U.S. District Court for the Western District of Washington to issue a preliminary injunction preventing…

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Popeyes’ US president leaving for Pei Wei CEO role

August 5, 2014

Ralph Bower has resigned his role as president-U.S. of Popeyes' to take the helm of Pei Wei.

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Panera CFO resigns

August 4, 2014

Panera Bread Company today announced that Roger Matthews, executive vice president and chief financial officer, has resigned his position to pursue other…

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ARC Group appoints new director of marketing

August 4, 2014

ARC Group Inc., owner, operator and franchisor of Dick's Wings & Grill, announced that Chris Perrella has joined the company as its director of marketing.

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Starbucks named 2014 Outstanding Corporate Innovator winner

August 4, 2014

The Product Development and Management Association today announced that it has awarded the 2014 Outstanding Corporate Innovator Award to Danish bioinnovation…

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Morgan makes the leap from Smashburger to Tava Indian Kitchen

by Brenda Rick Smith — Editor, Networld Media Group

Tava aims to expand throughout San Francisco and into Denver.

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Einstein Noah squeezes out same-store sales increase, cuts staff by 10%

August 1, 2014

Einstein Noah Restaurant Group Inc., parent company of Einstein Bros. Bagels, Noah's New York Bagels and Manhattan Bagel brands, reported financial results for…

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Restaurant traffic slips in June, same-store sales continue to rise

August 1, 2014

The National Restaurant Association’s monthly Restaurant Performance Index reported a moderate decline in June, driven largely by softer traffic. The RPI was…

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