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Operations News & Media

Summit to probe trends driving 64 percent sales slump at top UK restaurants

Successful restaurant execs from around the world will discuss how to thrive in such an unsteady climate during the second annual Restaurant Franchising and…

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Qdoba sold for $305M

March 22, 2018

Jack in the Box Inc. has sold Qdoba Restaurant Corp. for approximately $305 million to Apollo Global Management, according to a company press release. Qdoba…

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5 ways data can detect fraud in your restaurant

As technology's presence grows in the restaurant space, operators can utilize data to detect theft and increase their bottom lines.

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Chipotle replaces CMO with former Bloomin' Brands exec

March 20, 2018

Chipotle Mexican Grill has hired Chris Brandt as chief marketing officer, effective April 2. He's replacing Mark Crumpacker, who resigned last week, according…

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DoorDash partners with Restaurant Revolution to facilitate catering, delivery orders

March 19, 2018

Restaurant Revolution Technologies has integrated its Order One software into DoorDash, an online ordering platform.

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Restaurant industry study: Men making 'considerably higher' pay than women

March 14, 2018

A new report found a huge gap between men and women in pay levels across the restaurant industry, according to national hospitality recruitment company, Gecko…

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LevelUp teams with FullContact to improve customer segmentation

March 13, 2018

LevelUp has partnered with FullContact, an identity resolution provider, to power precision marketing programs by providing foodservice operators with a…

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How to avoid 5 restaurant employee privacy breaches

In the restaurant sector, digital solutions provide an easy and streamlined way to prevent infringing on your employee's privacy rights.

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Jamba Juice using tech to help manage costs of doing business

Susan Taylor, director of franchise operations at Jamba Juice,

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International Women's Day: Q&A with 25 female execs from Subway, Tender Greens, many more

by Cherryh Cansler — Publisher, FastCasual.com

In celebration of International Women's Day, FastCasual interviewed 25 of the industry's leading ladies.

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Farmer Boys names chief people officer

March 6, 2018

Farmer Boys has hired restaurant industry veteran Tammy Johns to serve as VP and chief people officer, according to a company press release. Johns brings with…

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Pei Wei to Panda Express: 'Our orange chicken is wei better'

March 6, 2018

In an effort to compete with Panda Express, Pei Wei has launched its Wei Better Orange Chicken made-to-order with fresh, house-cut and battered crispy tempura…

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Habit Burger reports mixed Q4 financial results

March 1, 2018

The Habit Restaurants announced this week that its 4Q revenue increased 15.2 percent to $85.1 million compared to $73.9 million in the fourth quarter of 2016.

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Starbucks exec takes top spot at El Pollo Loco

March 1, 2018

Former Starbucks executive Bernard Acoca has a new gig as El Pollo Loco's president and CEO. He begins the job March 12, succeeding CEO Steve Sather, who is…

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How Cracker Barrel is reaching Gen Y, Z consumers through fast casual concept

Mike Chissler, chief operating officer of Holler & Dash, pulls back the curtain on Holler & Dash — Cracker Barrel's fast casual concept serving southern style…

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Why Smiling Moose is betting on full-service concept

by Cherryh Cansler — Publisher, FastCasual.com

Smiling Moose Rocky Mountain Deli — based in Colorado with 16 units in seven states — unveiled a prototype last month in Denver for a casual dining version of…

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Fatburger debuts Impossible Burger at all US locations

February 21, 2018

Fatburger is now serving the Impossible Burgers in all its U.S. locations, according to a company press release.

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7 shortcuts to higher profits via menu board optimization

Effective menu board design follows a structured, analytical approach that is much more than a graphic exercise.

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Shake Shack aims to double units, surpass $700M in revenue by 2020

February 16, 2018

The last quarter of 2017 was good to Shake Shack, according to the company's earnings call this afternoon. Total revenue increased 31.2 percent to $96.…

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How 1 couple's love story was the catalyst to a thriving pizza business

Natalie and Drew French came up with the idea to launch their fast casual pizza brand —Your Pie — while honeymooning in Italy.

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