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Operations News & Media

Tijuana Flats opens in Brooksville, Florida

October 9, 2017

Tijuana Flats has opened a restaurant in Brooksville, Florida, marking the seventh store opening this year.   Located at 12320 Cortez Blvd., a half a mile…

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Why the fast casual bubble isn't really bursting

by Juan Martinez — Principal, PLG

Without a doubt, there are way too many fast casual concepts, but those that make the right changes in order to drive unit economics will continue to thrive.

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Pieology asking customers to help create menu

October 3, 2017

Pieology Pizzeria has opened Pieology Pizzeria R&D, a restaurant concept that gives customers a voice in the chain's decision-making about menu items and…

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Catering to the Pressed-For-Time Diner

Lunch hour is one of the few times of the day workers can relax and recharge their minds. The challenge for restaurant operators is finding ways to maximize…

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Corner Bakery Cafe snags CMO from Fazoli's

September 28, 2017

Corner Bakery Cafe has hired Donna Josephson as its SVP and CMO. Bringing more than 20 years of restaurant marketing experience, she most recently served as…

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Upserve offers seamless online ordering

September 27, 2017

Upserve has launched a streamlined process to allow restaurants to fulfill online orders without managing multiple menus, transcribing orders or ballooning…

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Freshii closes Target units, reports delayed openings

September 27, 2017

After operating 18 locations inside Target stores for the past two years, Freshii announced this week that it's closing all of them with 17 shuttered in the…

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Founder of Original Brooklyn Water Bagel files multi-million dollar lawsuit against board of directors

September 27, 2017

The founding company of The Original Brooklyn Water Bagel Co. has filed a multi-million dollar civil action against several franchise owner entities and…

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Nobly POS upgrades hardware, software with Star Micronics partnership

September 27, 2017

Nobly POS, provider of an iPad-based point-of-sale system, has partnered with Star Micronics to upgrade its POS software and hardware, according to a press…

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Pie Five, Pizza Inn hoping delivery, online ordering will lead to financial recovery

September 25, 2017

Rave Restaurant Group, parent company of Pie Five and Pizza Inn, reported today that revenue was down for the fourth quarter and fiscal year ended June 25…

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Quiznos mobile order, pay app receives half million check-ins

September 22, 2017

Quiznos has joined the mobile ordering craze. Realizing that orders placed via smartphone and mobile apps will become a $38 billion industry and will make up…

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Sales up 5% at Juice It Up

September 22, 2017

Juice It Up reported this week that system-wide, third-quarter sales increased 4 percent over Q3 of 2016, and were up 5 percent year-to-date. This also marks…

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19 chains signed up for 1st NRA apprenticeship

September 19, 2017

Shakey's Pizza and Firehouse Subs are among the brands that have committed to registering nearly 500 restaurant and hotel apprentices in the Hospitality Sector…

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Pita Pit hires former Firehouse Subs exec

September 18, 2017

Pita Pit has tapped Firehouse Subs' former VP of marketing to fill the same role at pita brand. Doug Reifschneider, who is credited with growing Firehouse's…

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Franchising Focus: BurgerFi CEO talks growth, labor, technology

by Cherryh Cansler — Editor, FastCasual.com

CEO Corey Winograd discusses his plans for the brand and how he maintains success.

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Tinder-like app hopes to drive restaurant traffic

September 13, 2017

Restaurant brands now have another way to reach customers, thanks to FoodFaves, an app that crowdsources pictures of users' favorite foods, helping…

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Fatburger parent company acquiring Ponderosa

September 8, 2017

It's been a busy summer for Fat Brands Inc., the parent company of Fatburger, Buffalo's Cafe and Buffalo's Express. It not only filed for an initial public…

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Restaurants aiding Hurricane Harvey victims: part 2

by Cherryh Cansler — Editor, FastCasual.com

The industry, once again, is proving it’s resilient and will always step up when needed.

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Garbanzo streamlines digital customer experience

September 6, 2017

Garbanzo Mediterranean Fresh has partnered with two vendors, Paytronix and Olo , to streamline its digital customer experience.

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Saladworks selects POS system as its omnichannel digital platform

September 5, 2017

Saladworks, the nation's largest fresh-tossed salad franchise concept, has chosen Dovetail Systems Inc.'s Gusto POS system as its omnichannel digital platform…

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