Operations News & Media
True Food Kitchen hires former Shake Shack exec as chief people officer
June 6, 2019
True Food Kitchen has hired Peggy Rubenzer as chief people officer to lead the brand's human resources and training function. Rubenzer, who served as Shake…
read nowJamba moves past the 'Juice'
June 6, 2019
Jamba Juice is now going by Jamba. Focus Brands, which acquired the 30-year-old chain in 2018, not only changed the name but added the tagline,"Smoothies…
read nowPei Wei sold to owner of several QSR chains
June 5, 2019
PWD Acquisition Llc. has acquired the parent company of Pei Wei Asian Diner Llc. from affiliates of Centerbridge Partners for an undisclosed sum, according to…
read nowOpenTable, Upserve partner to connect the diner data dots
June 5, 2019
Online restaurant reservation provider, OpenTable, has connected with restaurant management platform, Upserve, in what a news release said is an…
read nowChipotle: Trump's proposed taxes on Mexico may lead to pricier burritos
June 3, 2019
Chipotle customers may soon see price increases. Chipotle Mexican Grill CFO Jack Hartungsaid said the chain's 2019 costs could increase by about $15 million…
read nowXtraChef raises $7.5M for recruitment, product roadmap advancement
May 30, 2019
Cloud-based restaurant management platform provider xtraChef has closed on $7.5 million dollars in Series A funding and plans to use the money to drive growth…
read nowHow Clover Food Lab, EVOS Restaurants improved operations, customer experience
May 28, 2019
Through digital transformation, restaurant operators are able to streamline the way they attract customers while also gaining back-of-house efficiencies in…
read nowSweetgreen raising awareness of LGBTQ+ homeless in honor of PRIDE
May 28, 2019
During the month of June, LGBTQ+ PRIDE events across the nation and around the world will highlight the importance of being an inclusive society as they…
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How Suzy's Swirl will become a multimillion-dollar business while lifting up female leaders
by Cherryh Cansler — Publisher, FastCasual.com
Kathleen Wood, Sue Tierno and Marla Topliff are ready to show the foodservice industry what three passionate, hardworking women can do.
read nowChipotle: African swine fever doesn't bode big cost impact
May 24, 2019
The African swine fever will likely cause pork prices to boom and analysts at BMO Capital Markets believe Chipotle Mexican Grill is among the fast casuals that…
read nowTango debuts AI-enhanced platform for restaurant segment
May 23, 2019
Tango has enhanced its store lifecycle management and integrated workplace management system with AI and machine learning, geared for the restaurant sector.
read nowGerman Doner Kebab taps Nigel Belton as managing director
May 23, 2019
Nigel Belton has been named managing director for North America at German Doner Kebab.
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Why fast casuals should offer snack-packed menus
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Today's consumer no longer eats the standard three meals per day. Fewer than half (43%) of consumers in 2018, said they ate three meals a day with a few snacks…
read nowPepsiCo launches digital foodservice lab to help operators
May 20, 2019
PepsiCo, Inc. has launched a digital suite, PepsiCo Foodservice Digital Lab, to connect foodservice operators with the companies, services, insights and…
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How Yelp uses customer data to help restaurants
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As more guests use social media to share their dining experiences, companies such as Yelp — which began as a restaurant review site but has expanded into a…
read nowNational Restaurant Association seeking CEO as Sweeney announces departure
May 17, 2019
National Restaurant Association and National Restaurant Association Educational Foundation President and CEO Dawn Sweeney said she will leave the post when her…
read nowRoti introduces digital customer experience powered by Eatsa technology
May 16, 2019
Roti Modern Mediterranean, a Chicago based fast casual, has introduced Eatsa's customer experience technology that allows restaurants to process orders from…
read nowLittle Big Burger hints at buying competitor amid Q1 loss
May 16, 2019
Chanticleer Holdings Inc., parent company of Little Big Burger, said revenues were slightly up for Q1 ending March 31, but the chain suffered an operating loss…
read nowAmerican Express gets in the restaurant CRM business with purchase of Resy
May 16, 2019
American Express has entered an agreement to buy Resy, a digital restaurant reservations booking and management platform.
read nowToast introduces payroll and management solution
May 15, 2019
Toast Inc., a restaurant management platform, has introduced Toast Payroll & Team Management, a solution that simplifies payroll and employee management…
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