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Operations News & Media

Chicago banning dine-in service

October 29, 2020

Chicago restaurants must close all dine-in service as of Friday, according to a mandate from Governor JB Pritzker and the Illinois Department of Public Health.

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Fast casual brands share tips, advice on sustainability

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Today's fast casual brands are focused on going green for many reasons. An increasing number of consumers are not just expecting it, but demanding it. A panel…

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DoorDash helping brands launch ghost kitchens

Chicago's Krazy Hog BBQ and DoorDash have teamed up to open a delivery-only location eight months after the restaurant shut its doors due to COVID-19.

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Rubio's files for Chapter 11 bankruptcy

October 27, 2020

Rubio's Restaurant Inc., known for its fish tacos, has filed for Chapter 11 bankruptcy and reached a financial restructuring deal with its sponsor, Mill Road…

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Freddy’s namesake, Freddy Simon, dies at age 95

October 27, 2020

Frederick Freddy L. Simon, co-founder and namesake of Freddy's Frozen Custard & Steakburgers, died Oct. 25, 2020. Along with his sons Bill and Randy, and…

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Tarka Indian Kitchen outsourcing sauces to ATX Specialty Foods

October 26, 2020

Tarka Indian Kitchen is teaming up with another Austin-based company — ATX Specialty Foods — to outsource its sauces, setting the brand up to begin expansion…

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Chipotle launches sustainability impact tracker

October 26, 2020

A week after Panera Bread announced it would feature the carbon footprint of its food on menus, Chipotle Mexican Grill is debuting Real Foodprint, a…

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Inspire Brands acquiring Dunkin' Brands?

October 26, 2020

Dunkin' Brands Group Inc., the parent company of Dunkin' and Baskin-Robbins, has confirmed that it held preliminary discussions to be acquired by Inspire…

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10 missteps to avoid in launching, expanding a fast casual brand

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Whether you are a seasoned restaurant operator or new to the industry, it’s always best to learn from other’s mistakes instead of making your own. Here are the…

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Ziggi's Coffee ditches plastic straws

October 22, 2020

Ziggi's Coffee is trading plastic straws for straws made with the agave plant, which is used to make tequila.

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GoTab platform expands contactless technology beyond hospitality industry

October 22, 2020

Cloud-based e-commerce platform GoTab is expanding into grocery stores, gas stations, event spaces, stadiums, golf courses, retail outlets and more, according…

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Chipotle's digital sales triple in Q3

October 21, 2020

Chipotle Mexican Grill Inc. reported Wednesday that revenue increased 14.1% to $1.6 billion and comparable restaurant sales were up 8.3% during Q3, ending…

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Qdoba reveals floor plans options

October 21, 2020

Qdoba Mexican Eats has introduced a variety of restaurant formats including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated…

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UPshow shares 4 proven strategies for igniting profitability, growth

Join Bob Michelson, president and SVP, customer success at UPshow, as he discusses four proven strategies that participants can immediately deploy to boost…

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NRA, ServSafe update operating guidelines

October 21, 2020

The National Restaurant Association and ServSafe today released an updated version of the NRA's guidelines for safe operation during the pandemic. Renamed…

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Smoothie King CEO appearing on 'Undercover Boss'

October 20, 2020

With a disguise that included shoulder-length hair, a Van Dyke-style beard, a Hawaiian shirt, black chinos and checkered Vans, Smoothie King CEO Wan Kim got a…

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Pandemic not slowing German Doner Kebab's growth plans

October 19, 2020

German Doner Kebab is forging ahead with its growth plans during the pandemic, bringing nearly 500 jobs and opening 12 locations in the United Kingdom by…

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3 things to know about FDA’s proposed Food Traceability Rule

While it is limited to the foods at the highest risk for foodborne illness outbreaks, the rule outlines potentially revolutionary changes that could finally…

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Kroger taps ClusterTruck for dark kitchen partnership

October 15, 2020

The Kroger Co. is teaming up with ClusterTruck, a software platform for delivery-only kitchens, on Kroger Delivery Kitchen, a service that will serve both…

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Teriyaki Madness seeing success with turnkey-management system

by Cherryh Cansler — Editor, FastCasual.com

Launching a new operations model amid a pandemic may have been a bit risky, but it's paying off for Denver-based Teriyaki Madness.

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