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Operations News & Media

COVID-19 hammers Sysco’s 2021 Q2 sales and earnings

February 2, 2021

Sysco Corp.'s sales fell 23.1% from $23.3 billion in last year's second quarter to $11.6 billion for the 2021 second quarter ending Dec. 26, 2020, according to…

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GoTab redesigns online menu, updates referral program

February 1, 2021

Restaurant commerce platform GoTab has unveiled enhanced contactless online menu features and special offers to help operators update and display menus for…

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Deadline extended for FastCasual Top 100 nominations

February 1, 2021

Fast Casual brands hoping to be considered for the 2021 Fast Casual Top 100 Movers & Shakers have a few more days to nominate themselves. Nominations are…

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Can Everytable's new franchise model cut racial inequality?

by Cherryh Cansler — Editor, FastCasual.com

Everytable CEO Sam Polk discusses how his latest operations idea — the Social Equity Franchise —removes barriers to business ownership for Black and Latinx…

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Capriotti’s, REEF's partner on Baltimore’s first ghost kitchen

January 28, 2021

Sandwich chain Capriotti's Sandwich Shop is partnering with REEF's Neighborhood Kitchens, known for transforming underutilized urban spaces into neighborhood…

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Digital ordering, drive-thru and carry-out help drive growth for restaurant industry

January 27, 2021

Throughout 2020, U.S. restaurants demonstrated resiliency against a variety of issues and rose from a 35% traffic decline in April to a 11% visit decrease in…

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DoorDash restaurant grant program open to applicants

January 27, 2021

Restaurants in select U.S. states and Canada provinces, seeking relief due to the devastating business impact of COVID-19, can now apply to DoorDash's…

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Surge in delivery orders leads to increased revenues at BurgerFi

January 27, 2021

Despite operating during a pandemic, BurgerFi International Inc., which went public last month, reported that Q4 total revenue was slightly higher than the…

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Starbucks on slow path to recovery, COO stepping down

by Cherryh Cansler — Editor, FastCasual.com

Although sales fell short of Wall Street's expectations, Q1 earnings of 61 cents per share topped estimates of 55 cents per share but declined 22.8…

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Israeli startup introduces self-serve kiosk with facial recognition for restaurants

January 26, 2021

Preciate, an Israeli startup, has introduced self-serve kiosks with facial recognition for restaurants, according to an israel21.org report.

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Restaurant industry down 2.5 M jobs, what's next?

January 26, 2021

The restaurant industry is still limping along, according to the National Restaurant Association, which Tuesday released its annual State of the Restaurant…

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Wow Bao rolling toward 1000 partner kitchens

January 26, 2021

Chicago-based Wow Bao's partner kitchen program launched last year is on track to have 1,000 locations by the end of 2021, according to CEO Geoff Alexander…

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Restaurant sales, traffic not so merry during holiday season

by Cherryh Cansler — Editor, FastCasual.com

January 26, 2021

Although restaurants across the world have been doing their best to pivot operations by expanding digital and contactless services, traffic and sales are still…

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Juice It Up breaks sales record in 2020

January 26, 2021

Juice It Up broke its sales record in 2020, reporting that same-store sales were up 14.75% and that franchisees' average unit volume increased over 13% when…

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Freddy's posts solid 2020 earnings

January 25, 2021

Despite operating amid the pandemic, 2020 was a good year for Freddy's Frozen Custard & Steakburgers. AUV growth increased 6.5%, and year-over-year sales…

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3 ways Mutts Cantina CEO 'recession-proofed' his business

Kyle Noonan, co-owner of Mutts Canine Cantina, discusses three ways the concept’s flexibility and adaptability is helping it grow.

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Hot Rocks debuts stone-conveyor oven focused on maintenance, ease of use.

January 22, 2021

Hot Rocks, a spin-off of Picard Ovens and dedicated to the pizza industry, has created the GEN3 — a stone-conveyor oven focused on two key elements …

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Muscle Maker grill makes aggressive move to direct-to-consumer market

January 21, 2021

Muscle Maker Inc., the parent company of Muscle Maker Grill, Healthy Joe's and MMG Burger Bar, has launched MuscleMakerPrep.com, allowing customers to order…

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National Restaurant Association supporting Biden's immigration changes

January 21, 2021

On day one of his presidency, Joe Biden signed six memorandums and proclamations dealing with immigration, prompting the National Restaurant Association…

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Revel Systems adds eCard Systems to integrated partner program

January 20, 2021

Revel Systems, a cloud-based point-of-sale and business management platform, has partnered with eCard Systems, a gift card, loyalty and prepaid card supplier…

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