People Report names Best Practices finalists

October 12, 2011

People Report and sister company Black Box Intelligence have announced the finalists for the 2011 Best Practices awards to be presented Nov. 3 at the annual…

Panera may be restarting buybacks

October 12, 2011

Shares of Panera Bread rose nearly 4 percent earlier this week, and an analyst told the Associated Press that the company may start buying back its own stock.

Seeding a Market: QSRs Support Franchisee Growth in New Markets

QSRs are laying the foundation for future franchise expansion by launching company-owned stores in new markets.

Starbucks partnering with community organizations

October 10, 2011

Starbucks Coffee Company is launching a new community model in the neighborhoods of Harlem, New York and Crenshaw, Los Angeles, where community organizations…

How Domino's, Shake Shake used 'quality' to galvanize brands

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

We know the place, or know of such a place. The quaint restaurant, locally owned by a couple; she's the chef, he runs the front. Menus are handwritten and…

BBI names senior VP

October 9, 2011

Beautiful Brands International (BBI) today announced Geoff Gaskin as its new senior vice president of Global Marketing. Gaskin will oversee the global sales…

Social media Part 3: Make it stick with a 3M approach

Marketing expert shares tips on how restaurants can get the most out of social media.

McDonald's executive named to NRA board

October 5, 2011

The National Restaurant Association has added Steven Hilton, vice president of Government Relations for McDonald's Corporation, to its Board of Directors.

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

Is there a 'right' way to lead? Part 1

by Don Fox — CEO, Firehouse of America

Over the course of my 37-year career in the restaurant industry, I have had the privilege of serving in leadership positions at all organizational levels from…

Wingstop sales up in Q3

October 4, 2011

Wingstop's same store sales for the third quarter are up 5.6 percent over the same quarter last year, and up 4.7 percent for the year-to-date, marking more…

EVOS forms corporate advisory board

October 4, 2011

Florida-based EVOS has formed its first Advisory Board, which will provide guidance to the chain's leadership team as it prepares and executes its next chapter…

NRA takes job message to Capitol Hill

October 4, 2011

The National Restaurant Association took its jobs message to Capitol Hill Tuesday, sharing with congressional staff the economic significance of tourism and…

Saxton Group names new president

October 4, 2011

Kelly Saxton, the founder of The Saxton Group, is transitioning out of his current role as the president of the Dallas-based restaurant franchise and…

Questar VP to speak at Fast Casual Exec Summit

October 3, 2011

Attendees of the 2011 Fast Casual Executive Summit in Chicago will learn the importance of linking guest feedback scores to financial success and integrating…

Ground Round CEO named NRA 2012 Convention Chair

October 3, 2011

The National Restaurant Association has selected Jack Crawford, president and CEO of Ground Round Independent Owners Cooperative LLC (IOC), to serve as its…

Starbucks plugs up electricity for some

Some stores are covering electrical outlets, to discourage lengthy laptop visits.

Will Jazzman's drive sales with drive-thru?

September 29, 2011

The newest Jazzman's Café & Bakery will open with the restaurant chain's first drive-thru Oct. 1 at Nicholls State University in Thibodaux, La., outside…

Former Burger King CEO lobbies for Cosi control

September 28, 2011

Blum Growth Fund, LLC is leading an effort to improve company performance and increase shareholder value at Cosi, according to Brad Blum, founder and CEO for…

Saladworks to reward repeat customers

September 28, 2011

Saladworks is launching a Fresh Fan Club, giving customers the chance to earn points toward free food for every item purchased starting Oct. 3. They will…