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Operations News & Media

Buffalo Wild Wings to acquire 15 franchised restaurants

November 16, 2011

Buffalo Wild Wings Inc. has announced its intent to acquire 15 franchised units located in Ohio and South Carolina from a franchisee group.

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First impressions still count for new customers

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Food is still the biggest driver of a customer's first impression.

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Owners of Genghis Grill acquire Baker Bros. American Deli

by Valerie Killifer — senior editor, NetWorld Alliance

The Chalak Group Inc. has officially acquired 11-unit, Dallas-based Baker Bros American Deli. The Chalak Group also owns and operates 80-unit Genghis Grill, a…

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Schlotzsky's marks Philly entrance with 30-unit deal

November 15, 2011

Schlotzsky’s has announced that it has signed a history-making franchise deal to bring 30 new restaurants to the Philadelphia metro area that would also house…

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Hot Head Burritos to open 30 units in Ohio

November 15, 2011

Kettering, Ohio-based Hot Heads Burritos has signed a 30-unit deal that will double its presence in the state over the next several years.

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NRA adds supply chain management to conference series

November 15, 2011

The National Restaurant Association has formed an Executive Study Group to address the many issues surrounding supply chain management.

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Dallas-based Greenz inks second franchise deal

November 14, 2011

Greenz Franchise Systems has announced an agreement with Daniel Lee, marking the second franchise location for the company. Larry Koehler of 7K Development…

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Cosi Inc.'s net loss widens

November 14, 2011

Cosi, Inc. has reported a net loss for the third quarter ended September 26, 2011, of $1.49 million, compared with a net loss of $1 million for the 2010 third…

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The HR Takeaway From The 99%

by Nate DaPore — President and CEO, PeopleMatter

Occupy movement has been smart to leverage social media, make their members feel like part of a team and reward and recognize their efforts.

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Charley's Grilled Subs names new marketing VP

November 13, 2011

Charley's Grilled Subs has named Mike Cassar as the its new vice president of Marketing.

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Starbucks' Create Jobs for USA effort passes $1 million

November 13, 2011

Starbucks Coffee Company and Opportunity Finance Network today announced that the Create Jobs for USA Fund has surpassed $1 million in donations within the…

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One is the loneliest number

Having a lone employee on a late night shift raises the risk of robbery and employee theft.

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Highlights from the Fast Casual Executive Summit

by Valerie Killifer — senior editor, NetWorld Alliance

For three days in the later part of October, more than 200 fast casual executives and suppliers came together to discuss issues impacting the segment and the…

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Starbucks acquires Evolution Fresh

November 9, 2011

As part of its commitment to evolve and enhance the customer experience with innovative and wholesome products, Starbucks Coffee Company has announced the…

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Size matters and not just desserts

by Betsy Craig — pres, menutrinfo.com

Offering smaller portion sizes can lift sales.

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Truitt Bros. co-founder receives 2011 Bounty of Oregon Award

November 8, 2011

Truitt Brothers, Inc. co-founder Peter Truitt will receive the 2011 Bounty of Oregon Award on Nov. 18 at the fifth annual banquet created by the Arnica…

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Zoup! to roll out NEXTEP's Foundation5 platform

November 8, 2011

NEXTEP SYSTEMS, a foodservice technology company, has announced that Zoup! Fresh Soup Company has selected the NEXTEP Foundation5 platform for enterprise…

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Fast Casual Executive Summit: CEO Roundtable Part 2

In this session from the 2011 Fast Casual Executive Summit, attendees heard from operators large and small about the ways they are growing sales, integrating…

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Fast Casual Executive Summit: CEO Roundtable Part 1

In this session from the 2011 Fast Casual Executive Summit, attendees heard from operators large and small about the ways they are growing sales, integrating…

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Technomic: Commodity costs to shape restaurant industry in 2012

November 7, 2011

As 2011 begins to wind down, foodservice research and consulting firm Technomic has predicted seven developments that will take shape in the restaurant…

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