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Operations News & Media

Putting a ribbon on the recession

by Don Fox — CEO, Firehouse of America

Conventional wisdom (or at least the wisdom of the National Bureau of Economic Research) says that the Great Recession began in December of 2007 and ended in…

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Envysion wins Red Herring award

January 8, 2012

Envysion Inc., a provider of Managed Video as a Service (MVaaS), has announced that it has been selected as the winner of the Red Herring Global 100 award in…

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Ruby Tuesday to extend Lime Fresh restaurant openings

January 8, 2012

Ruby Tuesday Inc. has reported that it plans to open six to eight new Lime Fresh Mexican Grill restaurants in the coming year. The announcement was made during…

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Revitalize ‘good service’: A foodservice must

by Nate DaPore — President and CEO, PeopleMatter

Loyal customers make approximately 70 percent of all purchases, so increasing loyalty by a mere five percentage points can increase profits by more than 6…

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Pizza Inn appoints new CFO

January 5, 2012

Texas-based Pizza Inn Holdings Inc. has named Jerome L. Trojan, III as chief financial officer.

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Red Mango: 2011 was record year

January 4, 2012

Red Mango has announced that it had a record year for franchise development in 2011. The company awarded agreements for more than 70 new domestic locations…

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Einstein Noah to present at ICR XChange

January 3, 2012

Einstein Noah Restaurant Group, operating primarily under the Einstein Bros. Bagels, Noah's New York Bagels and Manhattan Bagel brands, has announced that it…

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u-sushi installs iPad ordering POS

January 2, 2012

U-sushi has deployed the Revel Systems Enterprise iPad POS and Digital Menu Board by Digital Menu Me systems in its Beveraly Hills, Calif., location. Both…

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Starbucks raising prices in the US

January 2, 2012

Starbucks Corp. is raising beverage prices by 1 percent in select markets in the United States. The increase effects the cities of New York, Boston…

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2012: The five fast casual executives to watch

by Valerie Killifer — senior editor, NetWorld Alliance

For restaurant operators throughout the industry, 2011 had its fair share of highs and lows. While the industry rebounded slightly from the challenges present…

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Restaurant industry performance at five-month high

December 29, 2011

Driven by positive same-store sales and an increasingly optimistic outlook among restaurant operators, the National Restaurant Association's Restaurant…

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Jamba, SYGMA extend distribution alliance

December 28, 2011

Jamba Inc. and SYGMA, a national foodservice distribution company owned by Sysco Corporation, have announced plans to expand their supply chain distribution…

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3 trends hitting foodservice

by Nate DaPore — President and CEO, PeopleMatter

The next big thing to hit foodservice is gamification, especially in marketing.

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Wrestling with a million dollar baby - skimming

The restaurant industry is rife with ways to lose profitability. Just when you think you have things buttoned up, a new twist comes along that can threaten…

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Quiznos reaches deal to avoid bankruptcy

December 26, 2011

Quiznos has reached an agreement with a significant majority of its first- and second-lien lenders on a consensual financial restructuring plan that will…

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2012 will be the year of more information

by Betsy Craig — pres, menutrinfo.com

Miniature portions, specialty beverages are among the trends to watch.

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Bruegger's CEO steps down

December 21, 2011

Le Duff America Inc., owner of Bruegger's, has announced that co-CEO James Greco will step down as of Dec. 27, to pursue other opportunities.

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Buffalo Wild Wings franchisee deploys MICROS Simphony solution

December 20, 2011

Bison Appendages Inc. and its owner, Bob Senkar, a Buffalo Wild Wings Grill & Bar franchisee, has chosen to implement MICROS Simphony, a cloud-based…

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Penn Station inks nine multi-unit deals

December 20, 2011

Penn Station East Coast Subs has signed nine multi-unit deals this year for a total of 62 new restaurants. The franchise agreements are for new and existing…

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Restaurant industry has strong showing in Entrepreneur's top franchise rankings

by Alicia Kelso — Editor, QSRWeb.com

Magazine's annual rankings of top franchised companies weigh stability, growth rate, size of the system, startup costs and more.

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