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Operations News & Media

Starbucks named a top global brand, place to work

by Alicia Kelso — Editor, QSRWeb.com

January 19, 2012

Based on financial performance and brand strength, Starbucks was listed on Intrabrand's top 100 global brands of 2011. The Seattle-based coffee chain was No.

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What else can I get you?

by Betsy Craig — pres, menutrinfo.com

Listen to your customers before -- and after -- tweaking your menu options, and teach your staff how to sell something new.

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Zoes Kitchen adds to executive leadership team

January 17, 2012

As part of its extensive growth plan, Zoës Kitchen has announced major additions to the company's executive leadership team. The company named Archie Andrews…

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Former Corner Bakery head joins Le Duff as co-CEO

January 17, 2012

Former Corner Bakery Cafe president Jim Vinz has been announced as the new co-CEO of Le Duff America Inc., parent company to Bruegger’s Bagels, La Madeleine…

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Restaurant industry's 2012 trends shaped by demographics, nutrition

by Alicia Kelso — Editor, QSRWeb.com

NPD Group's research also expects retail competition to increase and commodity prices to affect menu offerings.

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Boloco presents at ICR Xchange

January 16, 2012

Boloco presented its operational outlook at this year’s 14th Annual ICR XChange Conference on Jan. 10, 2012. This is the third year that Boloco received an…

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A lesson in loyalty

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Recession or not, the restaurant industry is here and growing. Consumers spend a huge percentage of their food budgets on eating out at restaurants, and…

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Fast Casual segment heads into Q1 with new store openings

by Valerie Killifer — Editor, FastCasual.com

Fast casual chains such as Baja Fresh, Fuddruckers and MOOYAH are among several concepts starting the New Year with new openings across the United States. The…

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Taco Bell taking cues from higher-end rivals

January 15, 2012

Amidst declining unit counts and a consumer perception of poor food quality, executives at Taco Bell are working to reimage the former Yum! Brands star.

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NRA accepting nominations for inaugural Operator Innovations Awards

January 12, 2012

The National Restaurant Association is calling for nominations for its inaugural Operator Innovations Awards.

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Fazoli's rings in 2012 with record sales year

January 12, 2012

Fazoli’s wrapped up 2011 with record-setting sales increases, completing a 17-month streak in guest traffic and sales growth.

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Fresh To Order to build growth on 'fast fine' platform

January 12, 2012

New menu items, re-imaged restaurants, leadership changes and grand openings are just a few of the developments ahead that will drive growth for Fresh To Order…

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Screening your background screener

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

If your application process takes too long, it could repel top talent, leading to bad hires, high turnover and lost profits.

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Charley's Grilled Subs promotes Bob Wright to president

January 11, 2012

Charley’s Grilled Subs has promoted Bob Wright to president and chief operating officer to help guide the brand into the future.

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Five Guys takes online ordering to international markets

January 10, 2012

OLO has announced the expansion of its mobile and online ordering service for restaurants outside the U.S. on behalf of Five Guys Burgers & Fries. The new…

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Quiznos expanding into the Philippines

January 10, 2012

Quiznos has announced a partnership with the ACA Group, the master franchise selected to launch the first Quiznos restaurants in the Philippines. The first…

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Zpizza introduces fan-created pizza

January 9, 2012

To celebrate National Pizza Week, Jan. 9-15, zpizza has added the fan-created Pepperoni Caprese Pizza to its menu through the end of January.

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Firehouse Subs Public Safety Foundation approves 28 new grants

January 9, 2012

The Firehouse Subs Public Safety Foundation has announced 28 approved grant requests, valued at $337,000. Since 2005, more than $3.5 million has been allocated…

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Wingstop celebrates successful 2011

January 9, 2012

Wingstop celebrated a groundbreaking year in 2011 – opening 34 new restaurants, including its 500th location in Brooklyn, N.Y. – and reaching more than eight…

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Capriotti's names Patrick Walls as president

January 9, 2012

Capriotti’s has announced the appointment of Patrick Walls to the position of president of the company. Walls served for two years as the company's chief…

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