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Operations News & Media

BurgerFi taps Henry Gonzalez as CMO

May 3, 2021

The new chief marketing officer at BurgerFi is Henry Gonzalez, who has over 25 years of food business experience, a news release said. The news comes on the…

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Freddy's COO: 'You can go your own way'

Scott Redler, co-founder and COO of Freddy’s Frozen Custard & Steakburgers, reveals that although the chain has never strayed from the "Freddy's Way," it has…

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Wow Bao teams with Ghost Kitchen Brands on 100 locations

April 30, 2021

Wow Bao will bring its menu to 100 new locations, across the U.S. and Canada, starting next week thanks to a partnership with Ghost Kitchen Brands.

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Plant-based concept founder hopes to be 'the next McDonald's'

by Cherryh Cansler — Publisher, FastCasual.com

Steele Smiley has created a plant-based concept — Stalk & Spade— in Wayzata, Minnesota.

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Sesame gets a seat at the food allergy table

by Betsy Craig — pres, menutrinfo.com

Restaurants must call attention to menu items containing sesame.

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Musician Jason Mraz joins Chipotle's sustainable farming efforts

April 29, 2021

In an effort to support projects building sustainable, equitable and efficient food systems, Chipotle Mexican Grill has launched its third accelerator program…

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SSS up 7% at Clean Juice

April 29, 2021

Clean Juice, a USDA-certified organic juice bar franchise founded in 2014 in Charlotte, reported this week that sales were up for the first quarter of 2021.

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BurgerFi CEO: '2020 was a transformative year'

April 29, 2021

Although BurgerFi reported that Q4 sales decreased 7%, total revenue was up 12% and delivery and digital sales rose by more than 80% over the period ending…

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SpotOn partners with US Small Business Administration to streamline restaurant fund application

April 29, 2021

SpotOn, a restaurant management systems provider, is partnering with the U.S. Small Business Administration to assist restaurants in gaining funds from the…

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Chipotle pushes back against 'unfair workforce' accusations

April 29, 2021

The lawsuit that New York City filed this week against Chipotle is a "dramatic overreach," according to Laurie Schalow, Chipotle chief corporate affairs…

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Burroughs Company Overview

As the largest independent service and integration provider for payment and transaction automation technologies in North America, Burroughs is your end-to-end…

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Dog Haus entering Oakland with ghost kitchen

April 28, 2021

In East Bay, California, the "dog days" of summer are coming Monday when Dog Haus makes its Oakland debut at the local CloudKitchens facility, at 2353 E. 12th…

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How QSR and Fast Casual Restaurants Can Prep for the Off-Premise Evolution

There are many opportunistic windows that opened during the pandemic that restaurants are not dismissing as a phase. One of those windows was off-premise…

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Wingstop flying high after beating Q1 expectations

April 28, 2021

Led by a 64% increase in digital orders, Dallas-based Wingstop Inc. reported Wednesday that Q1 system-wide sales were up 30% and that total revenue increased…

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Starbucks CEO: 'US sales have fully recovered'

by Cherryh Cansler — Publisher, FastCasual.com

Starbucks CEO Kevin Johnson not only outlined the five consumer behaviors driving the chain's strategy but also revealed how artificial intelligence and store…

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Outdoor Signage Rises in Importance in the New Restaurant Industry

The way restaurants serve their guests has changed dramatically in the wake of COVID-19. Digital displays offer the opportunity to make those changes more…

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Five Tips for Getting a Restaurant Up, Running and Positioned for Success

The process of getting a restaurant up, running and positioned for success – particularly nowadays – can be a daunting task. Here are five tips for achieving a…

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Waba Grill posts best quarter in 15-year history

April 27, 2021

WaBa Grill, a healthy rice bowl chains, has posted its top-performing sales quarter in the brand's 15-year history, with same-store sales up 21.3% over Q1 2020.

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Q1 SSS up 26% at Juice It Up

April 27, 2021

California-based Juice It Up posted a 25.8% increase in same-store sales year-over-year for the first quarter of 2021. The news comes on heels of the brand…

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Restaurant Revitalization Fund application process opening Monday

April 27, 2021

The Restaurant Revitalization Fund, which provides $28.6 billion in relief funds to restaurants and other hard-hit food establishments that have experienced…

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