Former Yum! CEO teaching brands about 'bouncing back'

April 15, 2021

Greg Creed, former Yum Brands CEO, may be retired, but he knows exactly what it takes to transform struggling brands into stars. He'll share those tips during…

Walmart embracing fast casuals, local services as store-based tenants

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

With the departure of McDonald's and Subway operators from within its storefronts, Walmart aims to fill in-store leased space with "relevant" tenants, ranging…

Local Kitchens opens 3 digital food halls in San Francisco

April 15, 2021

Local Kitchens, a digital food hall concept, has opened locations in Lafayette, San Jose and Cupertino, California. Customers may create meals from any of the…

Smoothie King reports smooth sailing in Q1

April 14, 2021

After closing out the second half of last year with 12.2% sales growth, Dallas-based Smoothie King posted even better results for Q1 of this year, experiencing…

Duck Donuts under new leadership, ownership

April 14, 2021

Mechanicsburg, Pennsylvania-based Duck Donuts has a new CEO and parent company. NewSpring Franchise, which is focused on investing in franchise and multi-unit…

The 2021 Dining Report

People are already in a new normal, and restaurants should expect to join them - and stay there. This is the exclusive report that shows you how.

Quick Guide to Your Payment & Transaction Technology

What to consider when building and supporting your technology ecosystem

Dining in 2021: How It Started, How It's Going. What's Next.

The pandemic has no doubt taken its toll on restaurants, but while thousands are struggling, others are reporting gains.

Shake Shack's Rosati on thinking big, acting local

Mark Rosati, culinary director of Shake Shack, discusses why the brand collaborates with other well-known chefs despite having its own cult following.

By the numbers: Advice for new restaurateurs

by Marlo Fogelman

Marlo Fogelman, an attorney and founder and CEO of Marlo Marketing, shares her thoughts on where the restaurant industry is now, and what new restaurateurs…

Chipotle ups steak, barbacoa prices in margin quest

April 12, 2021

In a quest to get closer to its margin goals Chipotle Mexican Grill Inc. has increased prices on its steak and barbacoa items by about 4%, according to data…

Modern Market building 'fast casual of the future'

Rob McColgan, CEO and co-founder of Modern Market Eatery, discusses how his finance experience combined with Co-founder Anthony Pigliacampo's engineering…

Saladworks pivots menu as definition of 'healthy eating' evolves

Executive Chef Katie Cavuto explains how she ensures that delicious and nutritious food co-exist at Saladworks.

The Habit Burger Grill delivering much more than great burgers during pandemic

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The fast casual brand, which operates 306 restaurants and 10 catering food trucks, has been busy serving up kindness, compassion and support to those on the…

Gimbal and NextNav Level Up Location Services to Meet Consumer Expectations

Gimbal and NextNav have partnered to elevate the capabilities of location services for consumers. The partnership makes a new, vertical dimension - the Z-axis…

LTOs lead to 30% sales lift for Tropical Smoothie Cafe

April 7, 2021

Tropical Smoothie Cafe is flying high after reporting that same-store sales increased nearly 30% during Q1, thanks to an 11-week limited-time-offer featuring…

Zaxby's taps Mike Nettles to serve as 1st digital chief

April 7, 2021

Mike Nettles has been named interim chief digital and technology officer for Zaxby's.

3 holistic solutions helping restaurants heal

by Francois Wolf

Francois Wolf, CMO of HungerRush, discusses how holistic technology solutions can help heal brands.

Joella’s Hot Chicken launches rewards app

April 6, 2021

Joella's Hot Chicken, a fast casual known for hot chicken and made-from-scratch Southern sides, has launched its first loyalty program, rewarding customers for…

5 dining trends left behind by COVID-19

by Matt Drewes — SVP, Group Head - Restaurant, Cardlytics

Matt Drewes, SVP/ group head of Restaurant at ‎Cardlytics, predicts how the dining habits adopted by consumers during COVID-19 will change post-pandemic.