Sleep talkers beware: Alexa is listening for your restaurant reorders

Amazon Prime members can now voice-order meals through Amazon Restaurants on Alexa-enabled devices,

Wingstop gives away five golden wings

December 19, 2016

Though Wingstop isn't giving away four calling birds, the concept did announce its "Five Golden Wings" give-away at participating U.S. restaurants, beginning…

'On the 4th day of Christmas, my true love gave to me' ... mobile ordering?

by Cherryh Butler — editor, fcc

As the holidays near, a few fast casuals are gifting their customers with a faster and easier mobile experience.

Why your mobile app can't be your mobile strategy

Instead of simply launching a mobile app and expecting it to meet the needs of consumers, marketers need to craft a mobile strategy that stretches across all…

Fishbowl, Olo integrating to allow operators to leverage online ordering data for better customer engagement

December 6, 2016

Fishbowl and Olo are integrating their platforms to allow restaurant operators to leverage online ordering data as a source for identifying customers and…

El Pollo Loco debuts mobile ordering app

December 1, 2016

El Pollo Loco's online ordering platform and mobile app, developed in partnership with Olo, has officially launched. According to a press release, it includes…

3 steps to choose the right technology

We all know that the amount of investment capital flowing into the food tech space has led to a virtual saturation of new restaurant technology in everything…

Munchery taps James Beriker for CEO

November 21, 2016

Munchery appointed James Beriker to be its new CEO, according to a press release.

PizzaRev rolls out mobile app

November 15, 2016

PizzaRev has partnered with Punchh platform to launch its mobile app.

The Melt expands into Texas

November 9, 2016

The Melt is driving into Texas, with its first location opening Nov. 21, at Houston’s Baybrook Mall.

Omnivore, POSitouch team up on cloud solution

October 25, 2016

Omnivore is collaborating with POSitouch on a new POS cloud-based technology.

Which Wich implements new POS system

October 18, 2016

Which Wich is implementing NCR's Silver Pro POS conversion solution.

Chorizo chicken and ham debut at Cousins Subs

October 12, 2016

Chorizo chicken and chorizo ham are now available at Cousins Subs restaurants through Dec. 26, and can be purchased through Cousins' mobile app and website…

Pei Wei launches mobile app

September 27, 2016

Getting a Pei Wei fix on the go just got a whole lot easier, thanks to the chain's mobile app, which is now available in the App Store and Google Play.

Olo Dispatch covers nation, half of US population

September 14, 2016

Digital ordering service provider Olo has announced that its year-old Dispatch delivery service now covers all of the U.S. and half of the nation's population…

Free webinar: How to Create Loyal Guest Behavior

September 1, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

Toast, Chowly debut POS integration for third-party ordering

August 31, 2016

Toast and Chowly are partnering to integrate third-party online ordering systems into POS software, according to a news release. As most restaurateurs already…

Houston residents get one-hour Prime Restaurants delivery

August 31, 2016

Houston-area Amazon Prime members can now get food delivered in an hour from a large assortment of restaurants in the Texas city. Houston subscribers to the…

Dunkin' Donuts, Pita Pit share tips for driving mobile app adoption, use

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Digital gurus at Dunkin' Donuts and Pita Pit offer up real-life insight on mobile app strategy.

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…