Olo Dispatch covers nation, half of US population

September 14, 2016

Digital ordering service provider Olo has announced that its year-old Dispatch delivery service now covers all of the U.S. and half of the nation's population…

Free webinar: How to Create Loyal Guest Behavior

September 1, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

Toast, Chowly debut POS integration for third-party ordering

August 31, 2016

Toast and Chowly are partnering to integrate third-party online ordering systems into POS software, according to a news release. As most restaurateurs already…

Houston residents get one-hour Prime Restaurants delivery

August 31, 2016

Houston-area Amazon Prime members can now get food delivered in an hour from a large assortment of restaurants in the Texas city. Houston subscribers to the…

Dunkin' Donuts, Pita Pit share tips for driving mobile app adoption, use

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Digital gurus at Dunkin' Donuts and Pita Pit offer up real-life insight on mobile app strategy.

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…

Boston Market's new LTO revolves around chicken

August 23, 2016

For a limited time, Boston Market is offering diners a new rotisserie chicken Marsala, according to a company press release.

Franchise Focus: Togo's exec pulls back the curtain on loyalty strategy

by Matthew Harper — Intern, Networld Media Group

Cultivating brand loyalty is a key component to running any successful restaurant, but implementing it is easier said than done. Despite the difficulties, one…

Guests now viewing augmented reality artwork via Moe’s mobile app

August 19, 2016

Moe's Southwest Grill has created an augmented reality (AR) campaign around in-restaurant artwork featuring foodscapes, which it describes as stunning…

ChowNow/Google partnership may be match made in heaven for restaurants

August 17, 2016

The ordering and marketing restaurant platform ChowNow is partnering with Google to allow customers to order straight from a restaurant's online business…

Freebirds launches Punchh-powered app

by Cherryh Cansler — Editor, FastCasual.com

August 16, 2016

The app allows guests to submit a mobile order for pickup, keep track of orders, re-order their favorite entrees, purchase gift cards, pay through stored…

NRA: Restaurateurs want technology without headaches

August 3, 2016

Only 12 percent of restaurant operators consider  themselves to be cutting-edge in implementing technology, according to a recent study conducted by the…

Managers waste food no more: HotSchedules and BiRite announce partnership

July 26, 2016

HotSchedules and BiRite Foodservice Distributors have announced a partnership intended to help restaurant and hospitality managers accurately order and monitor…

Chick-fil-A app campaign analytics show just how big a win it was

by S.A. Whitehead — Food Editor, Net World Media Group

You can drive consumers to your app, but you can't necessarily make them download it. This has been the perpetual problem for restaurants that want their…

Why your app isn't appealing to your customer base

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.

Six ways your restaurant's reputation is affecting your online orders

by Alex Membrillo — CEO, Cardinal Web Solutions

As technology makes it easier for your customers to order online, it also makes it more important than ever to manage your restaurant's reputation.

Deli chain kneads online orders

July 15, 2016

Baker Brothers American Deli is launching an online ordering customer rewards program called Deli Dough, according to a news release. Consumers earn five…

Fazoli's implements new catering and delivery strategies

July 13, 2016

Fazoli's is expanding its catering technology through The Catering Institute and MonkeyMedia Software, according a company press release, in hopes of both…

Grubhub offers restaurateurs access to consumer ratings and reviews

July 12, 2016

Grubhub, the online food delivery service, announced the launch of its new faceted ratings and reviews system in a press release. The new system provides…

Home delivery: Why it's worth a thought now more than ever

by Noah Glass — CEO, Olo

Are you leaving lots of potential business on the table in your customers' kitchens? You are if you haven't at least considered the very real possibility that…