Moe's Southwest Grill launches check-in club

August 23, 2012

Being the mayor of your favorite restaurant is cool, but Moe's Southwestern Grill is hoping its fans prefer to be a "Rock God." The fast casual restaurant…

Fatburger goes mobile

August 22, 2012

Fatburger fans can now place orders on their PCs and smartphones at fatburgertogo.com. The better-burger chain is using technology from OLO to run the mobile…

Seattle's Best taps Facebook fans to pick new coffee drink

August 21, 2012

After traveling the country and reviewing hundreds of recipes, Seattle's Best Coffee and TV Chef Jeff Mauro have found the top six new coffee drink ideas in…

Social media success is about the wizard, not the wand

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Why aren't businesses doing more with location-based services like Foursquare? The problem lies with the wizard, not the wand.

The social technology behind empowering your fans

Loyalty and reward software platforms offer varying functionality.

Sneak peek at Klout shows transparency

Klout is about to become less of a mystery to everyone. Or at least, how the service determines your influence will. A new release of the influence measurement…

11 shocking new social media statistics in America

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Recent findings from social media behavioral researchers show some shocking changes in how Americans use and consume social media.

Firehouse Subs names video contest winner

August 17, 2012

Firehouse Subs has selected the winner of its "Lei Your Love On The Line" video contest that encouraged fans to proclaim their love for the chain's newest…

MOOYAH rolls out mobile ordering app

August 13, 2012

MOOYAH Burgers Fries Shakes has added a new mobile ordering application to help fuel its aggressive growth plans.

Nearly 90 percent of chain restaurants listed on Foursquare

August 2, 2012

Restaurant Sciences, a provider of restaurant industry information and analytics, released Foursquare statistics from its Restaurant Internet Marketing Study…

Mark Cuban becomes eThor investor

July 31, 2012

Tech entrepreneur Mark Cuban has invested an undisclosed amount in Calgary, Canada-based eThor, the company has announced.

Lettuce Entertain You, Mocapay expand mobile offering

July 29, 2012

Mocapay has announced the expansion of its strategic partnership with Lettuce Entertain You, parent company of Wow Bao, to mobile-enable Lettuce Eats Frequent…

Restaurant chains get into the Olympic spirit

by Alicia Kelso — Editor, QSRWeb.com

Brands using Facebook to offer promotions, engage fans.

ONOSYS recognizes chains for online ordering sales growth

July 25, 2012

ONOSYS, a LivingSocial company, has announced the winners of its 2012 Spark Awards. In its second year, the Spark Awards honor ONOSYS' clients for outstanding…

Qdoba launches Instagram campaign

July 22, 2012

Qdoba Mexican Grill has launched a new interactive campaign encouraging guests to share and explore their own passions in exchange for the opportunity to get…

Einstein Bros. Bagels hosting Olympics-themed Facebook contest

July 20, 2012

On July 23, Einstein Bros Bagels is launching the "I Could Have Been a Contender" Olympics-themed Facebook contest.

Saladworks sales up 9.3 percent year to date

July 20, 2012

Saladworks has announced that same-store sales for the second quarter are up 4 percent from last year. Year to date, Saladworks is up 9.3 percent.

Cowboy Chicken launches online ordering

July 18, 2012

Dallas-based Cowboy Chicken has announced they have introduced online ordering at each of the chain's six locations.

LevelUp signs on with fast casual Larkburger

July 16, 2012

Mobile payment provider LevelUp has announced that it has expanded to the state of Colorado with its launch at Larkburger, a fast casual gourmet burger chain…

Listen, learn and leverage

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

The voice of the consumer is louder and more far-reaching than ever thanks to the proliferation of the Internet and social media. For fast casual operators…