For the love of loyalty: How mobile drives customer engagement

Enabling the mobile channel — perhaps through loyalty, ordering, payment or other capabilities — is the next big step for fast casual leaders looking to remain…

Menchie's Frozen Yogurt partners with "The Angry Birds Movie"

April 29, 2016

Menchie' Frozen Yogurt will offer limited edition flavors, Angry Birds gummy toppings, movie-themed spoons and two specialty cups all inspired by Sony's new…

PizzaRev will double customer dough on May 1

April 26, 2016

The first 50 guests on May 1 will receive double dough at PizzaRev locations.

Chipotle honors educators with BOGO promotion

April 25, 2016

Chipotle will celebrate Teacher Appreciation Day on May 3 with a buy-one-get-one promotion at all U.S. Chipotle locations from 3 p.m. until close.

Why your loyalty program is failing and how to fix it (Part 1)

In comparison to other industries, hospitality is limping behind in the loyalty stakes, so how exactly have operators gotten themselves into this state of…

Soulman's Bar-B-Que social media campaign drives profits

April 22, 2016

The video garnered over 76,000 views and reached over 120,000 users.

Jimmy John's thanking fans with $1 sandwiches

April 21, 2016

The deal is for in-store customers only.

A lesson on loyalty: Where Starbucks went wrong

Brands can learn a lot from the Starbucks reward program controversy — from using best methods in the program development stages, to structuring reward…

Moe's Southwest Grill unseats Chipotle as best fast casual Mexican brand

April 20, 2016

Moe's also boasted one of the largest brand equity increases (+13 percent) over a three-year period.

Pancheros supporting fundraiser for leukemia, lymphoma research

April 18, 2016

In an effort to raise funds for the Leukemia & Lymphoma Society, Pancheros Mexican Grill has partnered with Ryan Wade's One Step At a Time initiative.

Restaurants offering Tax Day specials

by Travis Wagoner — Editor, Networld Media Group

The tax man cometh. One of Americans' least favorite days — income tax filing day — is Monday.

Dunkin' Donuts loyalty app stirring up trouble for Starbucks?

by Cherryh Cansler — Publisher, FastCasual.com

With the DD Perks Rewards program, guests earn five points for every dollar they spend on qualifying purchases at Dunkin’ Donuts when they pay using an…

Jersey Mike's raises $4M for charity

April 14, 2016

Snce it began in 2011, Jersey Mike's annual Month of Giving fundraiser has raised more than $12 million for charities throughout the country.

MOD Pizza adds touch of spring with new LTO pizza

April 8, 2016

MOD Pizza has added a new pizza to its menu for a limited time.

1000 Degrees Neapolitan Pizza introduces three new LTO pizzas

April 7, 2016

1000 Degrees Neapolitan Pizza has debuted three new limited-time pizzas to its menu.

PizzaRev brings back Sriracha Sausage Pizza

April 7, 2016

PizzaRev is offering its Sriracha Sausage pizza at its 32 open restaurants.

Whataburger launches prom contest

April 6, 2016

One winner and their prom date will receive a special prom package for themselves and 10 friends including limo rental, orange corsages and boutonnieres, a…

SMOSH surprise two young fans at PizzaRev in latest 'Prank It FWD' series

April 5, 2016

PizzaRev was recently chosen to be the location for a new episode from top YouTube stars Anthony Padilla and Ian Hecox and SMOSH.

Why restaurants should use menu-labeling delay to ensure accuracy

by Betsy Craig — pres, menutrinfo.com

Even though some public health advocates have claimed the extension is a setback for public health, the good news is the delay gives food service operators…

Trademarking 101: Can Chipotle be the 'Chipotle of the better-burger' segment?

by Cherryh Cansler — Publisher, FastCasual.com

The term "better burger" may prove difficult to trademark, however, as it's been widely used among media and other restaurant operators to describe a variety…