Gift card sales up in 2022 though holiday storm hurt biggest sales day

January 6, 2023

The total holiday gift card sales value increased in 2022 though the total number of cards sold decreased and card sales were hurt by a holiday winter storm.

Noodles & Co giving guests mental health tools

January 4, 2023

Noodles & Co. is partnering with BetterHelp, an online therapy platform, to offer guests $1 million in free therapy. Guests, who have never used the…

Nekter powering up 2023

January 3, 2023

Nekter Juice Bar has launched Power 40, a daily boost system designed to flood the body with over 40 of the most vital and powerful vitamins, minerals and…

Sweetgreen launches Green January

January 3, 2023

Sweetgreen has tapped Melissa Wood-Tepperberg, founder of Melissa Wood Health, to help launch Green January, a campaign running through Jan.18 that provides…

Chipotle fans using Snapchat AR lens to earn free guac

January 3, 2023

Chipotle Mexican Grill is kicking off 2023 with seven health-related bowls and a wellness-inspired AR lens on Snapchat to encourage fans to maintain healthy…

NY couple's good deed earns free chicken for 1 year

January 3, 2023

Bb.q Chicken is giving a year's supply of free chicken to a New York couple who hosted 10 stranded South Korean tourists during the recent blizzard in the…

DSA Signage hires Brian Kim, Chief Commercial Officer

DSA Signage hires former Chipotle Senior Manager and Private Equity Leader Brian Kim as Chief Commercial Officer

Capriotti's, Original ChopShop, Sweetfin leaders talk extending hospitality to digital customers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Technology is playing a big role in providing a robust digital customer experience.

Samsung partners with ParTech for restaurant kiosk solution

December 15, 2022

Samsung Electronics America has partnered with ParTech Inc. to integrate its restaurant kiosks with ParTech's Punchh loyalty and marketing program. Through…

Chipotle, Farmlink Project team up to fight food insecurity

December 14, 2022

Chipotle Mexican Grill Inc. is teaming up with the Farmlink Project and TikTok Chef Nick Digiovanni to help fight food insecurity this winter.

DoorDash top focus when it comes to food delivery coupons

December 14, 2022

Consumers seeking food takeout coupons hit DoorDash the most and Papa John's is the single most searched for restaurant when it comes to discounts.

Starbucks testing NFT experience

December 9, 2022

Starbucks is brewing up excitement around NFTs with the launch Starbucks Odyssey Journeys, a series of entertaining, interactive activities to earn collectible…

Smashburger, Broncos running back tackling wings

December 5, 2022

Colorado-based Smashburger is teaming up with Denver Broncos running back Javonte Williams to promote its latest menu extension — wings. In honor of his jersey…

Rubio's taps SMG to collect customer feedback

December 1, 2022

Rubio's Coastal Grill, which has over 150 locations, has tapped Kansas City-based Service Management Group to help improve real-time, prescriptive feedback…

Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.

Restaurant gift cards sales dip while dollar figure jumps

November 30, 2022

Overall restaurant gift card sales were down nearly 6.8% for the Thanksgiving holiday weekend compared to 2021, but the average dollar amount loaded per card…

5 Strategies to Optimize Your Customers' Online Ordering Experience

Build customer loyalty and strengthen your brand by creating a mobile-first, easy-to-navigate online ordering experience

Presented by SpeedLine Solutions

Red Chickz, Brix Holdings, Thanx execs talk loyalty programs, personalization, social media

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three executives spoke about issues in the restaurant industry at the Fast Casual Executive Summit held last month in Indianapolis, Indiana.

Mooyah Burgers, Jersey Mike's leaders share loyalty program tips

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

As food prices continue to climb so does the value of a restaurant loyalty program, for both the customer and the brand.

How The POS Can Help Retailers Prepare For The Holidays

The right technology can help short-staffed retailers survive the holiday season and thrive in it. After all, making a positive, lasting impression on shoppers…