How A Growing Chicken Concept is Driving Results Through a World-Class Customer Experience

Networld Media Group joins Revel Chief Strategy Officer Chris Lybeer and PDQ Chief Operating Officer Eric Knott as they explore using technology as an…

Chatmeter Updates Its AI-Powered Sentiment Analysis Tool, Pulse, to Deliver Faster and More Customized Access

The new features will allow multi-location brands to analyze data about the customer experience (CX) in more strategic and customized ways.

Killer Burger rolls out loyalty platform

April 20, 2023

Portland, Oregon-based Killer Burger has launched its first loyalty program, "Killer Rewards," giving guests exclusive perks when they enroll through the app…

Post Malone designs Utah Raising Cane's

April 14, 2023

Grammy-nominated and diamond-certified artist Post Malone is collaborating with Raising Cane's to open a one-of-a-kind restaurant location.

BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…

Kura Sushi teams up with Japanese anime series 'Demon Slayer'

April 11, 2023

Kura Sushi USA Inc., a technology-enabled Japanese restaurant concept serving Japanese cuisine through a revolving sushi service model, is partnering for the…

Jersey Mike's raises $21M for charity

April 4, 2023

Jersey Mike's Subs and customers across the country rallied to raise $21 million to help over 200 local charities during the company's 13th Annual Month of…

Chatmeter Announces the Appointment of John Mazur as CEO

Mazur adds significant experience to the executive team as the Company positions itself for growth and ongoing investment in its Location CX platform.

FAT Brands launches charitable foundation

March 23, 2023

FAT Brands Inc., a franchising company that owns over a dozen concepts including Fatburger and Round Table Pizza, has launched a charitable organization called…

Salad and Go expands Houston footprint

March 23, 2023

Salad and Go is launching two locations in the Houston area, expanding its Texas footprint.

Tocaya partners with basketball stars for 'Munch' Madness

March 23, 2023

March Madness is finally here, and Tocaya Modern Mexican is celebrating by partnering with UCLA basketball stars and siblings, Jaime Jaquez Jr. and Gabriela…

Panera Bread launches Amazon One in St. Louis locations

March 22, 2023

Panera Bread, a self-serve kiosk pioneer, is rolling out Amazon One, a palm identify and payments technology, at select bakery-cafes in the brand's hometown of…

Qu Releases 4th Annual State of Digital Report for Quick Service & Fast Casual Restaurants

The top findings in the report center around 8 key trends enterprise brands can expect to see in the next 12-24 months—including investment priorities, top…

Paytronix, mParticle team on data integration

March 21, 2023

Guest engagement provider Paytronix and mParticle, a customer data platform, are partnering on an initiative that will let brands connect data from Paytronix…

Qu Appoints Niko Papademetriou as Co-Founder

Business Development Leader, Niko Papademetriou is recognized for exceptional contributions to Qu POS for almost a decade.

March madness: How restaurants can turn home court advantage into a sales slam dunk

by Aman Narang — Co-founder, COO, President, Director, Toast

Restaurants should have a strategy and the right tools in place to take advantage of March Madness revenue opportunities

Restaurant execs form women's networking group

March 16, 2023

Women in restaurants, hospitality and technology have created a professional women's organization — Women of Restaurants, Technology and Hospitality (WORTH) …

Paytronix tool aims to revolutionize mobile app management

March 9, 2023

Patryonix, a guest engagement technology platform, has launched the Paytronix Mobile Experience Builder, a self-service tool that lets brands publish content…

3 tips for restaurant operators to maximize online ordering sales on game days

by Mo Chaar

In the restaurant industry, major sporting events like March Madness and the World Series present great opportunities for restaurants to boost their revenue…

Dave's Hot Chicken scares up 'Scream' collaboration

March 6, 2023

Los Angeles-based Dave's Hot Chicken is scaring up a partnership with Paramount Pictures and Spyglass Media Group's movie franchise, Scream, just in time for…