SpeedLine POS Adds Support for Mobile Gift, Rewards, and Payment with Mercury StoreCard

VANCOUVER, BC—November 2, 2015  Restaurant point of sale developer SpeedLine Solutions announced a new payment and guest rewards integration with Mercury…

SpeedLine POS adds support for mobile gift, rewards, payment

November 4, 2015

Restaurant point-of-sale developer SpeedLine Solutions announced a new payment and guest-rewards integration with Mercury StoreCard.

Going beyond the discount with new approaches to spur brand loyalty

by Travis Wagoner — Editor, Networld Media Group

Fast casual operators want to reward guests with more than food. There are new loyalty program trends to attract new customers, boost revenues and provide…

Email marketing is far from a dead marketing tool

by Travis Wagoner — Editor, Networld Media Group

Email is ubiquitous personally and professionally, which means email marketing is far from dead.

Punchh, CiCi's Pizza partner to develop loyalty app

October 16, 2015

Punchh, a brand-centric mobile customer engagement platform for restaurants, is teaming up with CiCi’s Pizza to build a loyalty app.

Rewards program delivers the goods for National Coney Island chain

August 5, 2015

National Coney Island restaurant chain is reaping benefits of a new rewards program.

6 dos and don’ts of successful loyalty programs

by Cherryh Cansler — Publisher, FastCasual.com

Loyalty programs are a standard form of marketing in restaurants these days, whether they’re done digitally or via old-fashioned punch cards. All programs are…

The hidden benefit of SMS text marketing messages

Erin Levzow, Director of Digital and E-commerce at Wingstop, points out a key benefit of SMS promotions that you may have overlooked.

Why Jersey Mike's added ordering and payments to their mobile app

Rich Hope, CMO of Jersey Mike's Subs, talks about the restaurant chain's mobile app.

Burrito chain brings loyalty program to Google Wallet

April 17, 2015

Currito's presence in Google Wallet comes just one month after Google announced plans to pre-install Google Wallet on all Android phones.

BJ's Restaurants exec discusses benefits of chain's mobile app

Tim Hackbardt, VP of Marketing for BJ's Restaurants, talks about the many ways the chain's mobile app improves the customer experience.

Building loyalty with mobile: Where to start?

Eric Buckner, Senior Product Manager - Mobile for Sears Holdings, discusses where to start when considering a mobile loyalty program.

San Francisco Soup Company executive discusses the restaurant's use of BLE beacons

Clayton Chan, COO for San Francisco Soup Company, discusses the restaurant chain's use of BLE beacons.

Lettuce Entertain You selects Paytronix as its loyalty partner

February 18, 2015

Lettuce Entertain You Enterprises (LEYE) has moved its 25-year-old Frequent Diner Club loyalty program to the Paytronix Rewards platform.

How did Apple Pay perform in its first quarter?

by Brenda Rick Smith — Editor, Networld Media Group

Eighty percent of Panera's mobile payments came from Apple Pay in Q1 2015. But 80 percent of how much?

Fishbowl launches guest data analysis solution

January 29, 2015

Fishbowl's Guest Analytics solution analyzes POS, loyalty, email, social, online ordering, reservations and guest satisfaction data.

How restaurants are using gamification to increase engagement in loyalty apps

by Brenda Rick Smith — Editor, Networld Media Group

Restaurants are discovering the power of leveraging apps, loyalty programs and games to engage customers and drive traffic.

How to choose the best rewards for your loyalty program

by Bob Leonard — Owner, Bolen

It's important to set the minimum purchase amount at a reasonable level so customers don’t get frustrated that they are never earning punches and thus feel…

Uncle Maddio's new IT strategy includes loyalty, ordering and security

December 22, 2014

Uncle Maddio's Pizza Joint will launch a new IT strategy in Q1 aimed at improving customer engagement and franchisee satisfaction.

Jimmy John's, Chipotle rank high for millennial loyalty

December 19, 2014

According to new research from YouGov, Jimmy John’s, Chipotle, Chick-Fil-A and Whataburger, have the highest current millennial customer loyalty among all…