Paytronix buys Open Dining to broaden CX feature set

August 8, 2019

Paytronix Systems, Inc., a provider of SaaS customer experience management solutions for restaurants and convenience stores, is acquiring Open Dining, an order…

Jersey Mike's unveils revamped mobile app with order scheduling

August 6, 2019

Jersey Mike's Subs has unveiled an enhanced mobile app, giving customers several new features, including the ability to schedule orders for pickup. 

Shake Shack chooses Grubhub as delivery partner

August 5, 2019

Shake Shack has tapped Grubhub as its delivery partner, testing the service at a small number of outlets before launching nationally over the next two to three…

4 ways to solve the delivery dilemma

Hope Neiman, CMO of Tillster, discusses how using data can help operators conquer delivery.

Grubhub announces policy changes following fracas over ordering fees

August 2, 2019

Restaurant delivery platform Grubhub and its Seamless unit, following a recent controversy over how the companies have handled fees, have announced a series of…

Square sells Caviar food-ordering platform to DoorDash for $410M

August 2, 2019

DoorDash is buying food-ordering platform Caviar from Square for $410 million in cash and DoorDash Inc. preferred stock. 

Shift4Payments names DoorDash as launch partner for third-party software marketplace

July 29, 2019

Starbucks launching delivery across entire US market

July 24, 2019

Starbucks Coffee Company is launching delivery next year throughout the U.S. thanks to an agreement with Uber Eats. The decision follows an 11-market test that…

OpenTable adds delivery for Apple app users

July 24, 2019

Restaurant reservation platform, OpenTable, is partnering with three third-party delivery providers to extend delivery and pickup options to thousands of…

Coupa Cafe gets mobile ordering and delivery with NCR and DoorDash

July 23, 2019

Coupa Cafe, a Palo Alto, California-based eatery, said it has enabled mobile ordering using NCR Corp.'s Aloha mobile technology and online delivery from…

Grubhub calls Schumer's 'fake fee' accusations 'flagrantly inaccurate'

by Cherryh Cansler — Publisher, FastCasual.com

July 15, 2019

Grubhub isn't backing down from New York Sen. Chuck Schumer's accusations that it has been charging delivery fees to New York restaurants for orders that…

Third-Party Delivery: Blessing or Technology Curse for Operators?

The proliferation of third-party delivery companies has fundamentally changed the restaurant industry, and as a result, consumer expectations about food…

Grubhub CEO counters claims company bought restaurant domain names without permission

July 3, 2019

The CEO of third-party delivery platform, Grubhub, yesterday countered claims first published in a New Food Economy story that it was — without authorization…

3 ways to ghost out your kitchen

It's 2019, and the restaurant landscape is changing as we know it. Factors like technology, millennials changing and consumer preferences have created a shift…

Grubhub bought 23,000+ potential restaurant website domains, report says

July 2, 2019

The uneasy relationship between third-party delivery providers and restaurateurs may be taking a turn for the worse now that news has broken that Grubhub and…

UberEats teams up with Olo to simplify third-party delivery

June 26, 2019

Uber Eats has partnered with Olo, a digital food ordering platform for the restaurant industry, to integrate directly into the POS of restaurant brands via Olo…

Cousins launches delivery-only location

June 26, 2019

Cousins Subs has launched its first delivery-only restaurant concept in the business district of downtown Milwaukee, according to a company press release. The…

Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

June 25, 2019

Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…

Tijuana Flats taps DoorDash for delivery expansion

June 25, 2019

Tijuana Flats is partnering with DoorDash to expand delivery options and celebrate the partnership with free delivery fees on orders of $15 or more through…

Postmates teams up with LA, NY delis to deliver 'The Marvelous Mrs. Maisel' meal packs

June 17, 2019

When it comes to a good laugh, Amazon Prime Video's hit comedy, "The Marvelous Mrs. Maisel," delivers — literally. From June 17 to June 21, Postmates users in…