Bridg launches Reveal data analysis system

April 18, 2016

Bridg has launched Reveal to provide new and potential clients with complimentary, customized customer data analysis.

Restaurant kiosks and the 'Goldilocks Zone'

by Christopher Hall

The reason our planet supports life is because it exists in an ideal state known as the 'Goldilocks Zone.' The same principle applies to customer experience…

At the Summit: Are you embracing the Internet of Things in your franchise?

by Travis Wagoner — Editor, Networld Media Group

Everyone seems to be talking about the "Internet of Things," or IOT, but what does that have to do with restaurants?

Who's winning the fast casual pizza game?

by Travis Wagoner — Editor, Networld Media Group

The fast casual pizzeria craze shows no signs of ebbing.

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

LeBron 'Ron' James working at Blaze Pizza?

by Travis Wagoner — Editor, Networld Media Group

Meet the newest Blaze Pizza employee, "Ron."

At the Summit: How to create a franchise-friendly supply chain

by Travis Wagoner — Editor, Networld Media Group

The supply chain is often the thorn in the side of franchisors, especially those that have brands spread nationwide or globally.

Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps

by Travis Wagoner — Editor, Networld Media Group

The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…

The ROI of Paging Systems

Tried-and-true paging technology not only can help improve operations, it can improve the bottom line as well.

Slapfish CEO urges Summit attendees to 'make your most annoying customer your best friend'

by Travis Wagoner — Editor, Networld Media Group

Slapfish founder Andrew Gruel responds to approximately 30 online reviews daily about his company — regardless of whether they are positive or negative. He…

Social Media Is Running (Not Ruining) Your Restaurant…Why That’s A Good Thing

Watch the full session video of the opening keynote of the 2016 Restaurant Franchising & Innovation Summit. Speaker: Andrew Gruel, Founder and Head Chef of…

NorthStar Order Entry POS system has new features

March 15, 2016

Custom Business Solutions has released NorthStar Order Entry 4.0 with expanded capabilities for improving operations and increasing efficiency for restaurant…

HotSchedules, QSR Automations partner to bring restaurants operations to Internet of Things

March 4, 2016

HotSchedules has partnered with QSR Automations to bring guest management and kitchen display systems to the Internet of Things.

The ROI of Table Tracking Systems

The benefits of table tracking systems may not always be easy to see, but they can provide a significant boost to the bottom line.

Meatheads upgrades digital menu boards, launches LTOs

February 25, 2016

Meatheads has upgraded its digital menu boards and added a couple new menu items, including fish and chips.

Technology: A brand-driver or a necessary evil?

by Steven Starr — President, starrdesign

Allowing your guests to view menus, place orders and read nutritional information while at home or on-the-go is paramount. But just because we can, should we…

Thomas Printworks Enhances Market Position with Strategic Acquisition in Houston, Texas

Thomas Printworks is pleased to announce the acquisition of Seebridge Media in Houston, Texas from Steve Johns and Larry Vaughn effective February 1, 2016.…

Report: coupons primary reason consumers engage with brands on mobile

January 22, 2016

Vibes, a mobile marketing firm, has released its 2016 Mobile Consumer Report, which examines consumer perceptions and opinions about mobile marketing and…

Olo receives $40M investment

January 21, 2016

Olo, a maker of digital ordering and delivery solutions for multi-location restaurants, has received a $40 million minority investment from The Raine Group, a…

Panera exec: Payment, mobile innovations achieving major success

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Panera's still full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.