3 steps to "wow-ing" customers with your loyalty program

by Brad Marg — Chief Operating Officer, Clutch

Last year, Google released data showing that "near me" searches on their platform doubled between 2014 and 2015. According to this USA Today article, Google’s…

Houston residents get one-hour Prime Restaurants delivery

August 31, 2016

Houston-area Amazon Prime members can now get food delivered in an hour from a large assortment of restaurants in the Texas city. Houston subscribers to the…

Sundays in September are free eats day for kids at Chipotle

August 30, 2016

Chipotle Mexican Grill is aiming to make some families happy as school gets back in swing. Children eat free on Sundays throughout September, with the purchase…

Purple dough, sweet potatoes: world brimming with pizza opportunities

by S.A. Whitehead — Food Editor, Net World Media Group

Pizza is a hot restaurant concept around the world, according to Euromonitor International, which reported that it's gaining in popularity in not only…

Olo, Conversable team up on new order, social messaging solution

August 30, 2016

Olo and Conversable are teaming up to bring a new option in social ordering and messaging to the restaurant industry.

Restaurant business stagnates in first half of 2016

August 30, 2016

The NPD group today released data showing that growth for the restaurant industry for the first half of this year has remained flat, and growth in the fast…

Dunkin' Donuts, Pita Pit share tips for driving mobile app adoption, use

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Digital gurus at Dunkin' Donuts and Pita Pit offer up real-life insight on mobile app strategy.

NRA: You're welcome for that career start, America

Employers owe the restaurant industry a debt of gratitude for initially teaching most of their business's employees crucial work skills needed to succeed…

6 tips to get the most from your restaurant signage (Part 2)

by S.A. Whitehead — Food Editor, Net World Media Group

Graphics and signage can make a significant difference to a restaurant’s connection with its customers. To that end then, we provide six tips on how to…

Restaurant graphics: More important than you think? (Part 1)

by S.A. Whitehead — Food Editor, Net World Media Group

This two-part series delves into how and why restaurants should take their graphic elements more seriously.

Commodities: Cheese, wheat drop, fuel rises

by S.A. Whitehead — Food Editor, Net World Media Group

Agricultural commodities gave pizza restaurateurs a break last week in trading with the price of both wheat and cheese falling, but those gains were made up…

Pret a Manger hit with lawsuit

August 25, 2016

A New York City man is suing Pret a Manger after he a went into anaphylactic shock. He alleges that the restaurant staff served him food containing…

Part 2: The pain and the glory of getting REAL

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs who seek REAL certification say it’s a tough and sometimes painful process. But they are quick to add that it can end up paying off big for a…

Frisch's poll shines headlights on why Americans do drive-thru

August 24, 2016

Frisch’s today released results of a poll on drive-thru preferences, based on responses from 523 people across the nation. The fast casual chain, based in…

Newk's Eatery taps restaurant veteran CFO

August 24, 2016

Newk's Eatery has hired Michael Clock as chief financial officer and his to-do list includes doubling the franchise by 2019, growing from 103 to 200 units.

The good, the bad and the ugly of restaurant customer service

August 24, 2016

When it comes to great restaurant customer service, Americans are feeling the love for brands like Chick-fil-A and Starbuck's, but not so much for other big…

Cosi announces major leadership changes

August 23, 2016

Cosi Inc. said in a news release that CEO RJ Dourney has been terminated and Chief Financial Officer Miguel Rossy-Donovan has resigned to accept a CFO position…

Paytronix updates platform

August 23, 2016

Paytronix Systems has implemented upgrades to its Paytronix Platform.

PizzaRevs up in the Lone Star State

August 23, 2016

PizzaRev is gearing up to develop franchise and corporate stores in the Austin and San Antonio regions in Texas.

Pieology moves into Tennessee with gift in hand

August 22, 2016

Pieology is breaking into the Volunteer State, opening its first Tennessee location in Franklin by first doing a very good deed. The chain is donating $5,00…