New Zealand fast casual brand 'fuels' growth with POS solution

BurgerFuel Worldwide, a New Zealand-based fast casual brand, has deployed ParTech's PixelPoint POS solution, EverServ 7200 terminals and PAR peripherals.

The chain, which has more than 80 units throughout the United Arab Emirates, Saudi Arabia, Egypt, Iraq, New Zealand and Australia, is using the technology to centrally manage the brand and maintain consistency across multiple countries, said Sean Munden, BurgerFuel Worldwide CIO, in a press release.

With rapid expansion after its IPO, Munden said BurgerFuel recognized an opportunity to streamline business functions and chose Par because of its abilities to help the brand scale at an aggressive rate and evolve with its changing customer needs and market trends.

The chain chose PAR's PixelPoint HeadOffice Enterprise as its POS software solution for its ability to support the brand's international expansion strategy, Munden said.

"PixelPoint has adapted and scaled with us," he said. "BurgerFuel has a mixed model depending on country. PixelPoint allows us to maintain service levels regardless of the sale type, dine-in, takeaway, phone order, internet order, drive-through, and delivery,"

The chain can now provide better service experiences for guests, while streamlining international variations in operations and maintaining regional compliance requirements, Munden said.

The IT team is able to make a single, centralized system change that automatically updates all stores, while maintaining regional requirements as necessary. Management utilizes the centralized reporting feature, allowing for quicker decisions, supported by near real-time metrics, said Karen E. Sammon, president and CEO of PAR Technology.

"Restaurants are requiring their in-store technical solutions provide a consistent approach to multi-nation store outlets and local currency requirements," she said. "PixelPoint HeadOffice Enterprise is that specific global solution with flexibility, scalability and administrative control to optimize operations for rapidly-growing multi-national companies, like BurgerFuel. PixelPoint is able to deliver a targeted on-premise solution to meet specific international technology requirements."

Topics: Systems / Technology

Companies: PAR Technology Corporation

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