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News & Media

The difference between ‘OK’ and ‘delightful’ restaurant experiences

by Alicia Kelso — senior editor, QSRweb.com

Those who rate their experience a 5 out of 5 on satisfaction are eight times more likely to recommend the restaurant than those who rated it a 4 out of 5.

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Jersey Mike's Founder discusses healthy franchisee relationships

by Nate Riggs — CEO / Owner, NR Media Group

It’s rumored that the Sub or ‘Submarine’ had it’s origin in Boston, MA around the time of World War II. Since that time and due to large pushes by franchised…

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La Madeleine plans 15 units in Colorado

May 15, 2014

La Madeleine has signed a multi-unit agreement to open 15 units in Colorado. According to a news release, this is the brand’s third franchise agreement in its…

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Fatburger, Buffalo’s Express open co-branded unit in Dubai

May 15, 2014

Fatburger and Buffalo's Express have opened their first co-branded unit in Dubai, under the direction of Vetra Investments, a foodservice specialist based in…

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The New Miami Subs Grill launches ‘Pita Perfection’ campaign

May 15, 2014

The New Miami Subs Grill has launched a new campaign for summer, called “Pita Perfection.” Available in all restaurants for dine-in or drive-thru service…

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Buffalo Wild Wings opens its first PizzaRev franchise

May 15, 2014

This week, Buffalo Wild Wings celebrated the grand opening of its first PizzaRev franchise in Hopkins, Minn., a suburb of Minneapolis. The new restaurant…

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Starbucks plans entry into new Latin American countries

May 15, 2014

Starbucks Coffee Company announced it is expanding its presence in Latin America, with new store plans for Colombia, Bolivia and Panama throughout the next…

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Maui Wowi signs multi-franchise deal for Virginia expansion

May 15, 2014

Maui Wowi Hawaiian’s has signed three brothers as its newest franchisees. Kenny, Shawn and Scott Bryant plan to open 10 units in the Virginia Beach, Va.…

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Calexico adds online ordering platform

May 15, 2014

New York-based Calexico has rolled out an online ordering platform for all four of the brand’s brick-and-mortar locations. The app integrates with Calexico’s…

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The Chickery partners with Fransmart for global expansion

May 15, 2014

The Chickery, a 2-year-old Toronto-based chicken concept created by celebrity chef David Adjey, has signed an agreement with Fransmart to expand into new…

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Ecolab introduces water filtration program for beverage platforms

May 15, 2014

Ecolab has launched the KAY QSR Managed Water Filtration Program to address the beverage demands of quick-service restaurants. According to a company news…

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Chipotle unveils original essays on its packaging

May 15, 2014

Chipotle Mexican Grill today launched its “Cultivating Thought” author series, a new program that features original essays written by authors, actors and…

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Pizza Hut, Firehouse Subs, Atlanta Falcons, McAlister’s Deli executives to speak at CONNECT Mobile Innovation Summit

May 15, 2014

Networld Media Group has announced the slate of panelists for the "C-Level Roundtable" closing general session at the 2014 CONNECT Mobile Innovation Summit in…

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Al’s Beef and Nancy’s Pizza sign Mike Ditka as spokesperson

May 14, 2014

Chicago Bears legendary coach, player and current TV commentator Mike Ditka has been named as the new spokesperson for Chicago Franchise Systems Inc., parent…

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LevelUp, Zuppler partner to bridge gap in online ordering and mobile payments

May 14, 2014

In an effort to bridge the gap between online ordering and mobile payments, Conshohocken, Pa.-based Zuppler and Boston’s LevelUp have teamed up to provide…

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Paytronix upgrades mobile features for restaurant platform

May 14, 2014

Paytronix Systems Inc. has added enhancements to the mobile and messaging aspects of its loyalty platform, geared toward the restaurant and retail industries.

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Bowl of Heaven inks new multi-unit franchise deals

May 14, 2014

Bowl of Heaven has announced the signing of two multi-unit franchise deals for Orange County, Calif., and Las Vegas.  Bowl of Heaven has been working with…

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Families with kids trimming restaurant visits

May 14, 2014

Restaurant visits by families with kids under the age of 13 have been declining since 2008, according to research from The NPD Group. Families with kids made …

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Red Mango parent company acquires pizza and smoothie concepts

May 14, 2014

Brix Holdings LLC, a newly-formed multi-brand franchising company, has announced the addition of Smoothie Factory and RedBrick Pizza to its roster of national…

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Pie Five Pizza marks its debut in Virginia

May 14, 2014

On Friday, the Pie Five Pizza chain will open the doors to its newest restaurant, its first in Virginia, just outside of Richmond in Glen Allen. According to a…

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