News & Media
Coffee Bean & Tea Leaf adds two execs to team
May 14, 2014
The Coffee Bean & Tea Leaf has announced two new additions to its executive team: Karen Cate as chief financial officer and Jeff Schroeder as VP of…
read nowTogo’s adds two California locations this week
May 14, 2014
Togo’s Eateries Inc. is opening two California restaurants this week – one in downtown Los Angeles on Wilshire Boulevard, and one in Santa Cruz in the Almar…
read nowBuffalo Wild Wings promotes craft beer offerings through May
May 14, 2014
Buffalo Wild Wings and the Brewers Association are celebrating American Craft Beer Week through May 18. In addition, the chain’s Beer of the Month program will…
read nowboloco names new marketing manager
May 14, 2014
boloco has named Alexandra Dunk as its new marketing manager. Dunk’s responsibilities will include executing boloco’s day-to-day marketing and social media…
read nowMajority of franchisees now believe social media effectiveness outweighs traditional ads
May 14, 2014
Franchise restaurant operators consider social media reviews and search engine rankings more important than traditional advertising and promotions and more…
read nowPanera adds new test facility to enhance bakery business
May 14, 2014
Panera Bread Co. has unveiled a new test bakery facility in New Haven, Conn. According to a news release, the company is using the facility to test new…
read nowBuffalo Wild Wings donates $370K to Boys & Girls Clubs
May 13, 2014
Buffalo Wild Wings restaurants across the country raised nearly $370,000 on Community Day to support local Boys & Girls Clubs as part of the Team Up for…
read nowSmashburger now offering gluten-free buns
May 13, 2014
Smashburger announced a new partnership with Udi’s Gluten Free to rollout out a gluten-free bun option at all U.S. Smashburger locations. According to a news…
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3 reasons why the Starbucks app would fail at your restaurant
by Noah Glass — CEO, Olo
Without mobile ordering, customers only seem to care about mobile payment if you give them free coffee.
read nowDickey’s Barbecue marks 400th location
May 13, 2014
Dickey’s Barbecue last week opened its 400th restaurant and is now located in 40 states. The milestone unit is in Phoenix.
read nowLa Madeleine extending partnership with Children’s Hunger Fund
May 13, 2014
La Madeleine announced that it is extending its partnership with the Children’s Hunger Fund and offering financial support with a goal of providing 1 million…
read nowFour new flavors on the menu at Yogurtland
May 13, 2014
Yogurtland’s new flavor promotion features four offerings made with real ingredients. Introduced this week were the toasted coconut caramel and pineapple…
read nowSalads highlight Newk’s summer menu
May 13, 2014
Newk’s Eatery’s summer menu will feature a trio of salads available for a limited time. According to a news release, the brand will reintroduce last summer’s…
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The two components of customer service training
by Shep Hyken — CAO, Shepard Presentations
Ongoing training keeps customer service skills and strategies fresh and in the forefront of employees' minds.
read nowToronto’s Big Smoke Burger expanding to Vancouver
May 13, 2014
Toronto-based Big Smoke Burger is expanding its presence in Canada with a new franchise deal for three units in Vancouver, B.C. The deal was signed with…
read nowUncle Maddio’s Pizza headed to Raleigh-Durham
May 13, 2014
Uncle Maddio’s Pizza Joint plans to open its first location in Raleigh, N.C., under the direction of business partners Andrew Madans and Talie Madans. They are…
read nowModmarket adds its first fish option to the menu
May 13, 2014
Modmarket has introduced nine new seasonal items, including its first fish option. According to a news release, the new spring menu includes:
read nowSan Francisco Soup Company implements Punchh’s mobile CRM platform
May 13, 2014
The San Francisco Soup Company has selected Punchh to create a customized mobile-based guest rewards program.
read nowRestaurant industry’s No Kid Hungry campaign returns in September
May 13, 2014
September marks the return of Share Our Strength’s Dine Out For No Kid Hungry campaign, a restaurant-based cause-marketing program that raises money to fight…
read nowTogo's marks entry in Utah with four weeks of promotions
May 9, 2014
Togo's Eateries Inc. is celebrating the opening of its first restaurant in Utah with four weeks of promotions, giveaways and fundraisers.
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