How to build a multi-sensory experience in your restaurant

by Steve Starr — Chief, starrdesign

It takes a lot of work for restaurant and retail brands to deliver a remarkable experience. It can be done, however, by making sure the environment touches…

Pollo Tropical opening 12 units in DFW

September 10, 2015

Less than 20 months after opening its first Texas restaurant in Addison, Pollo Tropical is expanding its presence in the Dallas-Fort Worth area to 12 locations…

Smashburger launches social media contest to intro Sin City Burger

September 10, 2015

Smashburger is kicking off it newest limited-time offer, the Sin City Burger, with a social media campaign called #SinCitySurvivalTips.

Naf Naf Grill expands into Madison

September 10, 2015

After a successful opening in downtown Minneapolis, the Middle Eastern concept is moving into Madison when it opens new doors Sept. 16.

PizzaRev named ‘Best Pizza’ by Los Angeles Daily News

September 10, 2015

PizzaRev has been honored again by readers of the Los Angeles Daily News.

Corner Bakery arrives in Pittsburgh

September 10, 2015

Corner Bakery Cafe has expanded into Pennsylvania with the addition of eight neighborhood cafes throughout northern Pittsburgh.

Cosi reports slight sales bump

September 9, 2015

Cosi reported a 1 percent increase of system wide comparable restaurant sales.

Fazoli's launches aggressive expansion plan

September 9, 2015

Fazoli’s is launching an aggressive, five-prong franchise development program, building on record sales and brand enhancements ranging from a new premium menu…

Punchh integrates with NCR Aloha POS

September 9, 2015

Punchh, a provider of mobile loyalty and CRM technologies for the restaurant industry, has partnered with NCR Corporation to integrate the Punchh platform with…

Wahlburgers bets on Vegas

September 8, 2015

The Wahlberg family’s fast casual burger joint, Wahlburgers, is landing in Las Vegas in late 2015 with its restaurant opening at Grand Bazaar Shops at Bally’s…

Pie Five to open 2 new units

September 8, 2015

Pie Five Pizza will open new stores in Indiana and Tennessee, while also honoring community efforts.

Capriotti’s opens in Washington

September 8, 2015

Capriotti’s Sandwich Shop opened its first Washington location Tuesday in Tukwila.

Why loyalty programs will drive restaurants, customers to embrace mobile payments

by Tal Nathanel — Co-Founder and U.S. CEO, MyCheck

With mobile payment apps, restaurants enjoy faster transactions — tables can be turned up to 10 minutes faster — and users tip higher, spend more and make more…

How restauranteurs can take the fear out of EMV transition

With the right expectations, education and planning, restaurateurs may turn EMV's perceived challenge into an opportunity to build customer loyalty.

Amsterdam Falafelshop 'going balls to the wall'

September 4, 2015

Amsterdam Falafelshop has launched a search for the best-dressed balls in Boston, based on flavor and presentation.

NetWaiter enhances social marketing feature

September 4, 2015

NetWaiter has enhanced its social widget feature, making online marketing to local customers even easier for restaurants, according to a company press release.

Olo launches platform to help restaurants offer faster delivery

September 4, 2015

Dispatch is a new service that enables restaurant operators to offer food delivery at scale.

Firehouse Subs planting flag in Canada

September 4, 2015

Firehouse Subs is heading north, announcing plans for expansion into Canada.

Chipotle: Only thing not fresh about our food are bogus ingredient claims

by Cherryh Cansler — Publisher, FastCasual.com

Are the attacks against Chipotle legit, or is the brand suffering from being too successful?

Technology innovation focus of ICX Association's October Symposium

September 4, 2015

The event, “Inflection Point: The Future Tech of Customer Experience,” aligns with the association’s mission to connect business-to-consumer brands with…