Potbelly rolls out Alteryx BI platform

January 2, 2011

Potbelly Sandwich Shop has implemented the Alteryx Geographic Business Intelligence technology platform to manage its sales processes and expansion strategy as…

Menu labeling is HOT for 2011!

by Betsy Craig — pres, menutrinfo.com

As the New Year began, California decided to stand firm and strong on a very interesting topic for anyone that is in the food service business: menu…

Procedure relevancy - the army way

In our training classes, we often discuss customer service. It is ALWAYS about listening to the customer and then delivering more than they expect. Another…

Heeeers 2011!

by Suzy Badaracco — President, Culinary Tides Inc

The media has been focused on recapping the previous year as they do each December. I have never been clear if this is to point out the cleverness and accuracy…

Californians now able to count calories

December 29, 2010

Federal guidelines stipulating the display of nutritional information at restaurants will begin rolling out in March. California, however, is getting a head…

An Orlando hat trick for Del Taco

December 29, 2010

Del Taco opened its third restaurant in Orlando on Dec. 29. The new unit, operated by franchisee Floridel LLC, will be open 24 hours a day and will include a…

Four score: Loop Pizza Grill testing variety-friendly deal

by Alicia Kelso — Editor, QSRWeb.com

As major chains continue to battle it out in the unending $10 pizza wars, some smaller systems are quietly flexing their own competitive price advantages.

Endurance, determination & training

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

It was my junior year in high school. I had always wanted to play basketball but due to a variety of circumstances did not have the chance… until now. I…

Craft beer popularity soars

December 28, 2010

While spirits barely edged out beer as the most popular alcoholic beverage enjoyed by consumers in 2010, the market has hardly fallen flat. According to the…

Freebirds to hit sweet 16 in California

December 28, 2010

FREEBIRDS World Burrito has announced that it will open 16 restaurants in California in 2011, the first of which will be located across from the University of…

Private equity firm takes Noodles & Co. control

December 28, 2010

Broomfield, Colo.-based Noodles & Co. has sold a controlling stake in the chain to private-equity firm Catterton Partners.

Fast Casual predicts top trends for 2011

by Valerie Killifer — senior editor, NetWorld Alliance

It seems that 2010 brought about a series of buyouts and capital investments for fast casual chains looking to improve their operations for the year. While the…

Dallas-area Genghis Grills play Santa

December 27, 2010

Last week, the 18 Dallas-Fort Worth Genghis Grill units banded together to deliver some extra Christmas spirit to area children. The restaurants raised more…

Starbucks accuses Kraft of ‘misleading media spin’

December 27, 2010

The feud between Starbucks Coffee Company and Kraft doesn’t appear to be moving toward a peaceful resolution.

Local: The ins, the outs and the details

by Betsy Craig — pres, menutrinfo.com

We hear the term local tossed around pretty loosely nowadays. While it's popping up on just about everything with a price tag (local business, locally owned…

Where do we go in 2011?

by Don Fox — CEO, Firehouse of America

This week, all across America, there are countless restaurant executives taking stock of how they and their companies performed in 2010. Even the casual…

Uptown Dallas Smashburger opens

December 22, 2010

Smashburger opened its third Dallas location Wednesday in Uptown Plaza on the corner of McKinney Avenue and Pearl Street. This is the third of 10 Dallas area…

Saladworks inks another Pennsylvania agreement

December 22, 2010

Saladworks has signed two new agreements with franchisees to further develop the Pennsylvania market.

2010: Fast Casual year in review

by Valerie Killifer — senior editor, NetWorld Alliance

Healthcare reform, bankruptcy protection and brand overhauls highlight a year full of the quintessential highs and lows.  

Einstein Noah completes multiyear deleveraging

December 21, 2010

Einstein Noah Restaurant Group Inc. announced that it has completed a multiyear period of deleveraging its balance sheet and will now re-allocate its available…