Report: Restaurants that focus on customer loyalty will win in slow economy

February 12, 2013

With little to no growth forecasted for the restaurant industry in the next several years and consumer frugality being the "new norm," restaurants will need to…

GRS releases mobile ordering app 2.0

February 12, 2013

Granbury Restaurant Solutions has released the latest enhancements to its restaurant mobile ordering app. This version makes it easier for customers to…

FREEBIRDS: Rate your date for freebies

February 12, 2013

FREEBIRDS World Burrito is inviting their guests to "Rate Their Date" on Feb. 15 to receive double points toward earning free food. When giving a thumbs up — a…

HotSchedules named Hard Rock International's 'Technology Vendor of the Year'

February 12, 2013

HotSchedules, a provider of mobile and Web-based employee scheduling, forecasting and paperless hiring solutions for the restaurant and hospitality industry…

Report: Fast casual, casual dining visits cutting into QSR traffic

February 12, 2013

According to a new report from Technomic, customer enthusiasm is up for the casual dining segment. This comes after a few years of a slowdown for the segment…

Franchise association outlines 2013 policies to accelerate job creation

February 12, 2013

The International Franchise Association released its 2013 Policy Platform in advance of President Obama's State of the Union address today. The platform makes…

Romance your customers on Valentine’s Day by engaging them

by Jitendra Gupta — Mobile CRM Director, Punchh

Valentine's Day has me thinking about how new lovers aren't all that different from new restaurant customers: Both want attention that affirms the other party…

Henny Penny CEO honored by NAFEM

February 12, 2013

The North American Association of Food Equipment Manufacturers (NAFEM) presented Steven D. Cobb, CFSP, chairman and CEO, Henny Penny Corporation, Eaton…

Sweetgreen hoping mobile payment app will hit guests' sweet spot

Fast casual chain is putting its guests on a credit card diet.

Snagajob research shows influx of Millennial hourly job applications

February 11, 2013

New research from Snagajob, an hourly employment network, shows that Millennials are applying for more jobs at a faster rate than older job seekers.

5 ways restaurants can use video to increase customer spend

High-quality video showcases food and drink consumers can taste with their eyes, providing them with a more in-depth feel of a restaurant's atmosphere and…

Q4 sales up at McAlister's

February 11, 2013

McAlister's Deli recently announced a same-store sales increase of 8.3 percent during the fourth quarter of 2012. Company-owned restaurants were up 9.…

Johnny Rockets adds two units in Mexico

February 11, 2013

Nearly 20 years after Johnny Rockets first introduced Mexico City to the brand, two locations opened recently in Huixquilucan and Nuevo Leon, bringing the…

NAFEM 2013

This year's North American Association of Food Equipment Manufacturers show, held last week in Orlando, included 550 exhibitors, 130 of which had products or…

High-volume hiring questions asked and answered

by Jason Hamilton — VP of Marketing, Snagajob

A focus on planning, developing goals, consistency and follow-ups is key to a positive applicant experience.

Massive winter storm forces restaurant closures

by Alicia Kelso — Editor, QSRWeb.com

If power outages last through Valentine's Day, businesses will take an even bigger hit, as the holiday is a high-traffic occasion.

Vietnamese coffee chain putting heat on Starbucks

February 8, 2013

While Starbucks is trying to move in on Vietnam's coffee market, opening its first unit there in Ho Chi Minh City earlier this month, Trung Nguyen Group Corp…

Former Panera franchisee taking Blaze Pizza to Midwest

February 8, 2013

Walch Hospitality Group LLC, led by John Walch, has signed an agreement to develop six franchise Blaze Fast-Fire'd Pizza stores in Milwaukee and Madison, Wisc.

Study: Lower-calorie menu items increase traffic and sales

February 8, 2013

Restaurants that serve more lower-calorie options perform better financially, according to a new study by Hudson Institute. Throughout the past five years…

Forbes names two fast casuals to list of 'promising companies'

February 8, 2013

Two fast casual concepts made it on Forbes' second annual list of America's Most Promising Companies. Menchie's Frozen Yogurt came in at 49th, while The…