Wingstop heats up NCAA tourney with LTO

March 20, 2013

Now that the NCAA tournament brackets are complete, Wingstop is adding to the excitement with a limited-time offer, the Wingstop Triple Double Pack, available…

La Madeleine debuts spring menu

March 20, 2013

There's a new spring menu launching March 27 at la Madeleine with rustic, authentic French flavors, according to a company press release. The menu, available…

Retail’s perpetual food cost advantage over QSR

by Darrel Suderman — President, Food Technical Consulting

Build awareness throughout the company employees (top to bottom) that food-cost control is the top priority, second only to customer satisfaction.

PizzaRev gets an investment boost from Buffalo Wild Wings

March 19, 2013

PizzaRev, an artisan pizza concept based in Los Angeles, today announced that Buffalo Wild Wings has taken a minority position in its new concept. Terms of the…

FastCasual.com hosting webinar on mobile payment security

March 19, 2013

With a push toward mobility, restaurant owners are capitalizing on wireless technology to provide customers with new loyalty and couponing programs. Creating a…

Starbucks buys Costa Rican farmland

March 19, 2013

Starbucks bought a 240-acre farm this week on the slopes of the Poas Volcano in Costa Rica, which will be home to a farming research and development center…

Fast Casual chain treats fans to New Orleans trip

March 19, 2013

McAlister's Deli has announced the Grand Prize winner of its Big Easy Experience promotion. Melanie Hoffman, Grapevine, Texas, won an all-inclusive trip to New…

How digital menu boards lead to restaurant 'bliss'

When digital signage fulfills the need of a restaurant while entertaining customers, the "bliss point" in food and beverage marketing is realized.

Canada now home to 2 Qdoba units

March 18, 2013

Qdoba Mexican Grill is now open in London, Ontario. Located at 841 Wellington Road S., the newest Qdoba is the brand's second Canadian restaurant; the first…

California Tortilla hosting Elito 8 tourney

March 18, 2013

To celebrate the NCAA playoff season, California Tortilla is launching its own tourney: The Elito 8 Tournament will let Cal Tort fans determine the chain's…

Managing customers' mobile preferences correctly doesn’t need compromises

by Jitendra Gupta — Mobile CRM Director, Punchh

There is no magical solution to meeting every single demand of mobile-savvy customers.

Caribou Coffee to cut ties with JCP

March 18, 2013

JC Penney suffered another blow last week with the announcement that Caribou Coffee will no longer open shops inside of the retailer's revamped stores.

Localized and personalized top 2013 customer experience trends

March 18, 2013

Empathica Inc., a provider of Customer Experience Management (CEM) solutions to restaurants and other industries, predicts that 2013 will be a pivotal year for…

Seattle's Best Coffee expands drive-thru footprint

March 18, 2013

Seattle's Best Coffee, featured brand within Starbucks Corporation, today announced that 15 new locations will open in Dallas-Fort Worth this year. Following…

Why restaurants should take customers out of comfort zones

Customers stuck in an ordering rut will leave your restaurant to try something new.

Burger 21 focusing on franchising

March 15, 2013

Burger 21 has several priority markets for franchise development in the second quarter of 2013. These markets include: Florida, Georgia, North Carolina, Texas…

Orange Mocha Latte heating up Atlanta Bread

March 15, 2013

Atlanta Bread is switching all their cafes' caffeinated espresso beans to Rainforest Alliance, an international nonprofit organization dedicated to conserving…

Saladworks debuting low-cal salad

March 15, 2013

Saladworks is debuting its new SpringFit Salad Monday that will be available until May 26. The salad, a blend of romaine, iceberg and spring mix lettuce…

German fast casual brands growing steadily

March 15, 2013

Although Germany's top 100 restaurant chains saw sales increases of 3.1 percent in 2012, the most impressive growth came from the 14 fast casual brands on the…

Franchise Association strengthens commitment to hire veterans

March 15, 2013

The International Franchise Association VetFran initiative has strengthened its partnership with the U.S. Chamber of Commerce's "Hiring our Heroes" program and…