5 reasons to visit Kansas City for Restaurant Franchising and Innovation Summit

by Cherryh Cansler — Publisher, FastCasual.com

The Restaurant Franchising and Innovation Summit, produced by Networld Media Group, will host its eighth annual event there in Kansas City, March 24-26. The…

Highlights: Restaurant Franchising & Innovation Summit 2023

This past March, restaurant industry leaders gathered in Miami for the 7th annual Restaurant Franchising & Innovation Summit.

WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

by Mandy Wolf Detwiler — Editor, Connect Media

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…

iRestaurant: Dirty Dough, Sweetberry, CKE Restaurants balance AI with human touch

by Daniel Brown — Editor, Networld Media Group

During this year’s Restaurant Franchising and Innovation Summit in Miami, Florida, a session of industry experts and operators convened to discuss automation…

Dirty Dough, Sweetberry, CKE Restaurants share automation tips for success

by Daniel Brown — Editor, Networld Media Group

During this year’s RFIS summit in Miami, Florida, a session of industry experts and operators convened to discuss automation and how to leverage it for success…

Dog Haus, Big Chicken execs talk convenience, consistency, connection

by Mandy Wolf Detwiler — Editor, Connect Media

In a session at the Restaurant Franchising and Innovation Summit hosted by Networld Media Group, Zach Oates, founder and CEO of Ovation, C.J. Ramirez, EVP and…

BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…

Executive perspectives: restaurant experts offer advice for operators

by Daniel Brown — Editor, Networld Media Group

Bryce Fluellen shows how Everytable's unique franchising model tackles food insecurity, builds communities and fuels growth/profits; Blaine Hurst of Blaine…

Hiring and retention trouble? Invest in your people!

by Daniel Brown — Editor, Networld Media Group

A panel at Restaurant at the Franchising Innovation Summit discussed issues around hiring/retention and the value of investing in employees in pay, benefits…

Garces Group, Ballad Brands, Ideation Hospitality make Buena Onda winner

by Mandy Wolf Detwiler — Editor, Connect Media

In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations.

Workshopping what your guest experience is missing

by Cherryh Cansler — Publisher, FastCasual.com

Big Chicken's Sam Stanovich, Dog Haus' CJ Ramirez and Ovation CEO Zack Oates will help attendees evaluate their customer experiences and provide dozens of…

Tony Roma's, Duck Donuts, Tropical Smoothie among CEOs closing Restaurant Franchising & Innovation Summit

by Cherryh Cansler — Publisher, FastCasual.com

Restaurant Franchising & Innovation Summit attendees will learn about Tony Roma's transition into the fast casual market, Duck Donuts' growth strategy and…

Ballard Brands execs, Chef Jose Garces to reveal how to build a 'brand of the future'

by Cherryh Cansler — Publisher, FastCasual.com

Ideation Hospitality COO Scott Campanella will join Chef Jose Garces and Ballard Brands CDO Davis Mesa in a keynote panel at the Restaurant Franchising and…

P.F. Chang's, Shipley Do-Nuts, WOWorks, Oath Pizza share ways to lure multi-unit operators

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Franchisors need strong listening and communication skills, as well as a strong brand foundation, when looking to partner with multi-unit franchisees.

Focus Brands, Wing Shack, Jamco leaders talk data control, loyalty strategies

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Regaining control of data is paramount for restaurant brands after two years of data collection being in the hands of third-party delivery partners.

Chipotle, Rally’s, Noodles & Company execs talk increasing drive-thru experience

by Mandy Wolf Detwiler — Editor, Connect Media

Drive-thru innovation and the customer experience was the focus of a panel discussion at the Restaurant Franchising and Innovation Summit held this month in…

Chick-fil-A, P.F. Chang's, IHOP leaders share tips for successful franchisor-franchisee connection

Top restaurant brands offer insight on what factors are critical in developing a successful franchisor-franchisee relationship.

Bonchon, Asian Box, Zoup Eatery leaders discuss hiring, retention best practices

by Mandy Wolf Detwiler — Editor, Connect Media

Hiring and retention remains a critical issue plaguing the restaurant industry today. A panel of experts at the Restaurant Franchising & Innovation Summit…

Cowboy Chicken, Fazoli's, CKE Restaurant leaders offer insight on reducing labor shortage pains

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Artificial intelligence technology is proving to be a panacea to the restaurant industry’s labor challenges while also presenting a consistent way to drive…

Original ChopShop, McAllister's, Mutt's Canine Cantina leaders share clever marketing tips

by Mandy Wolf Detwiler — Editor, Connect Media

A panel discussion at the Restaurant Franchising and Innovation Summit examined ways to market without breaking the budget.