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Fast Casual Executive Summit News & Media

Shake Shack, Scooter's Coffee execs keynoting Fast Casual Executive Summit

by Cherryh Cansler — Publisher, FastCasual.com

Idris Stover, Shake Shack's director of diversity, equity, inclusion and culture, and Nathan Lester, senior director of drive-thru innovation at Scooter's…

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Can a restaurant have 'too much tech?'

June 19, 2023

Restaurants of all sizes have spent the past few years investing in a variety of technologies to help them understand the health of their brands, gain…

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2023 Fast Casual Perfect Pitch open for nominations

May 18, 2023

As part of its commitment to spotlighting up-and-coming fast casual brands, FastCasual is hosting its ninth annual Perfect Pitch contest Oct. 8 and is…

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Former Perfect Pitch contestant lands $2.5M investment to fuel growth

February 21, 2023

Seattle-based Dué Cucina, a fast casual Italian brand that competed in the 2019 Perfect Pitch at the Fast Casual Executive Summit, has landed a $2.5 million…

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Capriotti's, Original ChopShop, Sweetfin leaders talk extending hospitality to digital customers

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Technology is playing a big role in providing a robust digital customer experience.

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Chipotle, Fazoli's, Smokey Bones share drive-thru, AI insight

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Top fast casual brand leaders offer valuable insight on how AI is driving a more robust digital drive-thru experience.

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Chipotle, Jason's Deli, Ampex Brands talk AI role in customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Artificial intelligence, from data gathering efforts to robot creation, is gaining ground with restaurant brands. Top leaders share insight on AI innovation…

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Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.

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Mooyah Burgers, Jersey Mike's leaders share loyalty program tips

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

As food prices continue to climb so does the value of a restaurant loyalty program, for both the customer and the brand.

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Restaurant execs discuss labor issues still plaguing industry

by Mandy Wolf Detwiler — Editor, Connect Media

Four restaurant executives discussed labor issues plaguing the industry at the Fast Casual Executive Summit in Indianapolis, Indiana.

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Layne's Chicken Fingers, Consolidated Concepts, Farm Burger execs talk supply chain issues

by Mandy Wolf Detwiler — Editor, Connect Media

Four restaurant executives discussed challenges with supply chains at the Fast Casual Executive Summit in Indianapolis, Indiana.

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Flake Pie Co. wins The Perfect Pitch at the Fast Casual Executive Summit

October 26, 2022

Following a global contest, five fledgling brands competed for a cash prize and the title of The Perfect Pitch at the Fast Casual Executive Summit on Oct. 1…

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sweetgreen CMO talks future of restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Daniel Shlossman, chief marketing officer for sweetgreen, said digital is the wave of the future in the opening keynote address at the Fast Casual Executive…

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Wow Bao, Zoup, Smokey Bones leaders share tips on virtual kitchen strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Fast casual leaders share insight on how and why their brands got into virtual business operations and tips on how to make it a successful strategy.

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Fast casual leaders share hiring, recruitment tips amidst labor shortage

by Mandy Wolf Detwiler — Editor, Connect Media

A panel of fast casual leaders discussed labor issues in today's restaurant industry at the recent Fast Casual Executive Summit held in Charlotte, North…

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Food experts do deep-dive at what's driving plant-based movement

by Mandy Wolf Detwiler — Editor, Connect Media

Plant-based foods have become a movement embraced by more than just vegans. Three restaurant industry executives discussed the meatless movement at the Fast…

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Restaurant execs talk surviving, thriving through the pandemic

by Mandy Wolf Detwiler — Editor, Connect Media

Three restaurant executives discussed how the pandemic affected their business during the Fast Casual Executive Summit in Charlotte, North Carolina.

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Smashburger, Teriyaki Madness leaders talk AI, customer engagement strategies

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Leaders from Zunzi’s, Smashburger and Teriyaki Madness shared insight and best practices when it comes to building customer-focused marketing campaigns during…

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Blaze Pizza, Bojangles execs discuss switching from a transactional mindset to a customer mindset

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurants are ditching the transactional mindset to focus on customers. A panel of brand executives explained how their companies are putting the customer…

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Fast casual leaders: Off-premise dining more important than ever

by Mandy Wolf Detwiler — Editor, Connect Media

Three restaurant executives discussed the rise of off-premise dining during the COVID-19 pandemic at the recent Fast Casual Executive Summit in Charlotte…

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