As the Director of Customer Success at Back Office by Buyers Edge Platform, a leading digital procurement network for the foodservice industry, Brittany Ward works with restaurant operators to help streamline operations and create sustainable growth. Today at Back Office by Buyers Edge Platform, which counts 17 other unique national/international companies under the brand and analyzes more more than 170 million food operator purchases daily, Brittany’s expertise in training and operations serves restaurant operator goals by lowering costs, increasing sales and maximizing profit.
Mark Wasilefsky is Head of Restaurant & Franchise Finance at TD Bank, where he leads the bank’s efforts to support growth, acquisitions, and innovation in the restaurant and franchise sectors. He brings over two decades of experience in investment and commercial banking, with a deep specialization in franchise finance. Before joining TD, he was senior vice president at RBS Greenwich Capital and prior to that, senior vice president at Bank of America. Mark holds an MBA in Finance from Western New England University and a BA in economics from the University of Connecticut.
Felicia White is an experienced leader in the hospitality industry, supporting individuals and businesses with achieving operations excellence, exceeding goals, and managing change. Felicia serves as a volunteer and board member with CHART (Council of Hotel and Restaurant Trainers), and President for the 2024-2025 service term. She also serves on the advisory board for Women in Restaurant Leadership (WiRL), and is a member of the Women’s Foodservice Forum. Felicia is also a sought after subject matter expert in Front Line Leadership Development.
I was born in England and have lived in the United States since I was just 9 months old. My wife, April, and I have 3 children and 2 dogs. When I’m not working, I enjoy spending time with my family and friends, golfing, playing pool with my dad, reading, trying to make a positive impact on my family & friends, and making people laugh.
I’m proud of the company that we launched and everything we have created for our clients since. We have a great group of people, working together to make a huge impact for our clients, their employees, their families, and their communities. What’s not to love about that?
Kathleen Wood is the Founder of Kathleen Wood Partners (KWP), an innovative and award-winning growth strategy firm dedicated to propelling Founder-led businesses to new levels of success. Kathleen and her team work with Founders in scaling and accelerating their visions into actionable results through strategic growth solutions, operational excellence, competitive sales strategies, and transformative leadership development. The KWP expertise includes range of Founder-led businesses in the restaurant, hospitality, technology, and manufacturing industries.