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Contributors

Shannon O'Shields

Shannon O’Shields is the Vice President of Marketing at Rubix Foods, where she is responsible for creating and accelerating the company’s marketing strategy and brand recognition in the food industry. She is focused on building customer-centric marketing programs to promote Rubix’s one-of-a-kind product innovation and value-added capabilities in the flavor and ingredient space. In her role, Shannon oversees brand management, digital, go-to-market strategy and consumer insights.

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Meredith Otte

Jason Morgan throughout his career has built and led successful growth companies across various industries. Currently, as Chief Executive Officer at Original ChopShop, Morgan has increased unit count from three units to 22 units in the past seven years achieving sales and operating results that are leading the fast casual sector. As Chief Financial Officer of Zoës Kitchen from 2008 to 2015, Morgan was instrumental in the growth of the company, increasing store count from 20 to 150 and revenues from $18mm to $223mm.

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Janine Perry

Janine is a strategy director at Partners + Napier where she helps brands across categories leave a mark on business, people, and culture by creating work with lasting impact. Janine has counseled some of the top brands in restaurant and food/bev, including Starbucks, Chipotle, KFC, PepsiCo, Breyer's, MillerCoors, Quaker, and many more. Her unique blend of brand, digital, and cultural strategy experience helps clients increase relevance with their audience and achieve their business goals. She has held prior roles at Edelman, mcgarrybowen, DigitasLBi, and sparks & honey.

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Shira Petrack
Shira Petrack is a former lawyer and current content manager for Placer.ai, the most advanced foot traffic analytics platform allowing anyone with a stake in the physical world to instantly generate insights into any property for a deeper understanding of the factors that drive success.

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Lindsay Petrovic
Lindsay Petrovic is the Corporate Vice President of Product Management, Restaurants at NCR Voyix. In this role, she focuses on cloud-based, customer solutions that transform, run and connect restaurants' technology platforms.

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Patrick Pleiss
Patrick Pleiss is the co-founder of Hyperlocology, a multi-location marketing platform that enables brands to centrally control local advertising, across the most powerful digital channels, for their hundreds or thousands of restaurants. Hyperlocology’s best-in-class technology includes automated local advertising campaign builder, restaurant-level analytics, community data, and per-restaurant insights to drive meaningful business outcomes.

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Zachary Poelma

Zachary Poelma is SVP, Supplier Strategy for Southern Glazer's Wine & Spirits, the world's preeminent distributor of beverage alcohol. He is responsible for embedding a supplier-centric approach across a Center of Excellence team of talented professionals including Supplier Strategy, Insights, and other supplier support functions. In addition to his time at Southern Glazer's, Zach has also worked in corporate and financial roles for Procter & Gamble, Dannon, and UBS. He earned a Bachelor of Science from The U.S. Naval Academy and received an MBA from NYU's Stern School of Business.

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Caroline Price
Caroline Price is on the Content Marketing team at Toast, the all-in-one platform built for restaurants.

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Chris Richardson

Chris Richardson is a former U.S. diplomat and General Counsel and President of BDV Solutions. He is a leading expert on immigration policy. Richardson served in Nigeria, Nicaragua, Pakistan, and Spain as a U.S. diplomat. He has advised both Democratic and Republican members of Congress and their staffers in the U.S. House and U.S. Senate on critical immigration and foreign policy issues.

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Andrew Robbins
Andrew Robbins is CEO of Paytronix Systems, Inc. A product visionary, team leader, and a trained rocket scientist with an acute business acumen, Andrew motivates his team to bring innovative products to market that enhance the restaurant customer experience.

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Don Robinson
Don Robinson is managing partner of NV Ventures, a Penn Station East Coast Subs franchisee with eight restaurants in the Nashville area.

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Matt Rolfe

Beginning his career with companies like Bacardi and Labatt/Anheuser-Busch, Matt is an industry expert dedicated to helping leaders examine the human element of their business and execute effective team-building strategies unique to their needs. His book, You Can’t Do It Alone: Focusing on People to Scale, Develop, and Lead Your Restaurant, is available on Amazon. Matt lives in Toronto with his wife Lindsay, their two children, and their golden retriever.

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Paul Rupert

Paul Rupert is a consultant, strategist and thought leader within the hospitality ecosystem. With an unwavering passion for hospitality, Paul helps organizations discover enhanced profitability without compromising the guest-centric, hospitality-focused experience. A Certified Capital Markets & Securities Analyst (CMSA®) and ETF Advisor (CETF®), Paul has a dedicated focus on the consumer discretionary equity sector, with an emphasis on hotels and restaurants. A native of Upstate New York, Paul is now based in Atlanta, Georgia.

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Meredith Sandland

Meredith Sandland is the CEO of Empower Delivery, a software company that enables restaurants to profitably and sustainably serve off-premise demand. As co-author of "Delivering the Digital Restaurant" and former Chief Development Officer at Taco Bell, Meredith brings extensive industry expertise. She also co-hosts "The Digital Restaurant" podcast, covering the latest in restaurant delivery and technology.

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Raji Sankar

Raji Sankar believes the vision behind the Choolaah brand – to transform the quality of life of everyone it touches – truly drives the fast-casual Indian BBQ brand forward. Celebrating its seventh location opening in Westlake, OH, in December 2023, the brand’s continued expansion is a testament to its menu and culture. Sankar’s goal is to continue to foster an atmosphere of inclusivity where there are no ceilings – regardless of gender, preferences, or race – and become the dominant fast-casual Indian cuisine that people fall in love with.

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Dinesh Saparamadu

Dinesh Saparamadu is CEO and founder of Applova Inc., a company focused on delivering innovative kiosks and mobile app-building platform technology. Saparamadu is also CEO and founder of hSenid Group of companies and is chairman of the board of PeoplesHR.

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Ola Sars

Ola Sars is a serial entrepreneur and the co-founder of Soundtrack Your Brand, the fastest-growing background music streaming service with curated background soundtracks for business use. Ola founded Soundtrack Your Brand as a joint effort with Spotify to help businesses strengthen relationships with customers through the power of music. Through his multiple start-ups in the music-space, Ola has focused on unlocking that intrinsic value first in B2C and now in B2B.

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Cristian Sava

Currently contributing to PayFacto Payments' digital strategy, Cristian Sava brings over 8 years of experience crafting engaging content across various industries. His articles blend expert insights with SEO best practices, offering readers valuable information on hospitality trends, restaurant technology and industry-specific solutions.

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Mike Schwartz

Mike Schwartz is responsible for the strategy and direction of IFMA’s programs, services and marketing initiatives. Since joining IFMA in 2014, Schwartz has played a key role in developing, launching, and leading IFMA’s insights and supply chain best practices and overseeing industry-leading conferences. Prior to joining IFMA, Schwartz spent six years leading custom market research and consulting engagements for suppliers and operators at Technomic. Schwartz earned his Bachelor of Arts in Journalism from The Ohio State University.

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Sharmah Seakar

Sharmah is an experienced supply chain professional with a demonstrated history of working in oil and gas, freight forwarding, aviation/flight-catering and hospitality industry across government, semi-government and public listed organizations. With a Bachelor of Science in Supply Chain and Logistics Management from the University of Bolton, Sharmah is skilled in procurement, strategic sourcing, negotiation, category analysis and management, OS&E procurement, logistics, operations management, freight/shipping, transportation and project management.

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