Contributors
Raju Malhotra
Raju Malhotra is Chief Product and Technology Officer at PAR Technology. In his role, he is responsible for the unified product and technology strategy and operations. He leads Engineering, DevOps, Product Management, and User Experience. Raju joined PAR through the acquisition of PAR Punchh, an omnichannel loyalty and engagement startup based in San Mateo, CA.
Lila Margalit
Lila Margalit is a former lawyer and current content writer at leading location analytics firm Placer.ai. You can find her analyses on everything from specialty coffee drinks to full-service dining trends at Placer.ai/blog
Matthew Margetts
Matthew Margetts is a Director at Smarter Technologies, which tracks, monitors and recovers assets across the globe in real time, providing asset tracking systems to the open market and fulfilling the world’s most complex asset tracking requirements.Brittany Maroney
Brittany Maroney is the Sr. Product Marketing Manager for the premier loyalty software solution, Punchh. With 15 years of experience in the restaurant industry, Brittany brings unique insight into the challenges and opportunities of restaurateurs nationally. Based in Scottsdale, AZ has been a published author for over a decade, often contributing thought leadership to national publications and industry trade journals.Tyler Marpes
Tyler Marpes is the Director of Business Development for Acrelec. He is an experienced technologist, with a passion for brand digitalization. In his role, he oversees new and existing business development by providing F&B brands with a digital roadmap to drive their business.
Terry Matthews
Erle Dardick is an entrepreneur, author, and off-premises thought leader in the global foodservice industry. His mission is to help operators create successful off-premises revenue channels. He turned a small Vancouver deli into a flourishing operation and developed MONKEY, the leading cloud platform for takeout, delivery, and catering. He founded The Catering Institute, MonkeyMedia Software, and Off Premises Insights. Now, he leads The Off Premises Growth Academy, advocating for the industry and providing training. Erle holds an MBA from Simon Fraser University and lives in Vancouver, BC.
Abby McLean
Sharon Arthofer is an esteemed retail executive and seasoned entrepreneur with a passion for franchising and business development in the food and beverage space. She brings more than 25 years of multi-unit experience as a franchisee for respected national brands like Wetzel’s Pretzels. She created Sip Fresh - a specialty beverage concept serving fresh fruit-based juices, smoothies and teas in a fun and engaging way. As the well-regarded CEO and founder of Sip Fresh, her dedication, expertise, and innovative approach continue to inspire and drive the brand's future endeavors.
Dilan Mehta
Dilan Mehta is the CEO and co-founder of Sizzle, an AI-powered platform turning food content into commerce. A technical founder with two exits, he previously led NYU’s AI & Robotics Lab and has built companies at the intersection of content, behavior, and social commerce.
craig miller
Craig Miller, co-author of Bricks and Clicks: How We Drove Sonic Into the Digital Age, has more than four decades of experience as a technology executive and business strategist. Miller specializes in the development and execution of bold business strategies that harness the power of digital, data, and artificial intelligence to drive top-line growth and bottom-line efficiencies. He has worked with dozens of top-tier brands in retail, hospitality, health & fitness, financial services, food and beverage.
Bhagwati Bhushan Mishra
Bhagwati Bhushan Mishra is the visionary Founder and CEO of Fleksa, a trailblazer in digital restaurant solutions. With extensive expertise in tech innovation, Bhagwati has driven Fleksa’s growth, transforming the dining experience through advanced POS systems and AI-driven management tools. His leadership has established Fleksa as a global leader in restaurant technology.
Vanessa Montalbano
Vanessa Montalbano is a freelance reporter currently based in Washington D.C. while pursuing a degree in investigative journalism. She has bylines in the Tempest, where she is a Senior Editor for The World vertical. Montalbano is passionate about storytelling and loves to fuel her curiosity with research.
Temoc Morfin
Temoc Morfin immigrated to Chicago when he was 11 years old, as his father was searching for a better life with more opportunities for his children. After spending almost a decade in local government, he decided to change career paths and opened the first Cilantro Taco Grill in 2013 in the Stone Park neighborhood of Chicago.
Rahkeem Morris
Rahkeem serves as Vice Chair of the Benjamin Franklin Institute of Technology and was appointed a member of the 17-person Special Commission to Study the Future of Work for the Commonwealth of Massachusetts.
Jacqueline Mueller
Jacqui is Senior Vice President of Client Insights and Success for Service Management Group (SMG), a leading experience management (XM) firm focused on helping brands boost loyalty and improve business performance. Jacqui is also a Certified Customer Experience Professional (CCXP) and has been providing research into the restaurant space since 2007.
Rebecca Murray
In addition to leading Goodcents as VP of Marketing, Rebecca Murray has led marketing initiatives for Pryor Learning, Andrews McMeel Publishing, and more. She and her team rely on data-forward insights derived from A/B testing to drive strategy and predict each campaign's impact on customer behavior. Goodcents is experiencing record growth under her marketing leadership.
Pooja Nair
Pooja S. Nair is a business litigator and head of the Food, Beverage, and Hospitality practice group at Ervin Cohen & Jessup in Beverly Hills. She advises food and beverage clients on a comprehensive range of issues, including employment, trade secrets, partnership disputes, contract negotiations and intellectual property.
Aman Narang
He holds BS and MS degrees in Computer Science from MIT and currently leads innovation and business development initiatives at Toast.
Sreedhar Narhari
iNymbus is a tech company that offers automated solution for financial operations, helping finance teams work more efficiently and Data-driven decisions.
Li-ran Navon
Entrepreneur, founder, and CEO, Li-ran has led Sauce from day one, focused on helping independent restaurants thrive in a digital world, taking the company from scratch to eight figures in revenue. When not balancing the demands of a fast-growing company and three babies, Li-ran makes time to read books, fly planes, snowboard, hike, rescue dive and play the piano and trumpet.
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