Boston Starbucks workers aim to unionize

December 14, 2021

Workers at two Boston-based Starbucks stores filed to unionize Monday just one week after fellow employees in Buffalo unionized the first store in the chain.

At least 1 Starbucks to unionize

by Cherryh Cansler — Editor, FastCasual.com

December 10, 2021

Despite a letter sent this week to Starbucks employees from CEO Kevin Johnson reminding them that they were the "heartbeat of this company," workers at the…

Starbucks EMEA taps NCR to lower costs, optimize operations

November 22, 2021

In an effort to streamline its technology use and to increase visibility into store operations, Starbucks Europe, Middle East and Africa, which operates in 4…

Starbucks and Amazon open combined ‘Just Walk Out’ store in NYC

November 19, 2021

Starbucks and Amazon have introduced the companies' first joint store, Starbucks Pickup with Amazon Go, located in New York City at 59th Street between Park…

Starbucks tops social media paid advertising

November 19, 2021

Starbucks' paid ad campaigns are the top paid share-of-voice, defined by the percentage of sponsored impressions on social media, according to a study by…

Amazon, Starbucks mulling cashierless store?

November 9, 2021

Amazon and Starbucks have reportedly discussed a co-branded, cashierless coffee shop, expanding on Amazon Go's "just walk out" technology, according to an…

Starbucks: 'Pandemic to blame for disappointing China sales'

by Cherryh Cansler — Editor, FastCasual.com

Starbucks reported Thursday that Q4 revenue fell short of expectations, thanks to a 7% drop in same-store sales in China.

Starbucks commits to minimum wage increases

October 27, 2021

Starbucks hourly workers in the U.S. will average nearly $17 per hour next summer when the chain implements an increase to its minimum wage. All baristas will…

Chick-fil-A, Starbucks top teens' food picks

October 12, 2021

Chick-fil-A tops the list of food offerings loved by teens, according to the "Taking Stock With Teens" survey that polled 10,000 teenagers across 44 U.S.

Pumpkin spice boosting sales at Dunkin', Starbucks

September 3, 2021

It's officially September and that means pumpkin spice everything is back at QSRs and fast-casual restaurants. Both Starbucks and Dunkin' are enjoying an…

Digital marketing plays big role as QSRs 're-get' customers

Creative brand marketing, especially digital advertisements, will be among the most important promotional tools QSRs can leverage as consumers return to their…

Pumpkin spice lattes are back — earlier than ever

by Cherryh Cansler — Editor, FastCasual.com

August 24, 2021

Starbucks may lead the way, but fast casuals around the world are still carving out a place for pumpkin-based menu items.

Starbucks opens 10th Farmer Support Center

August 19, 2021

Starbucks Coffee Company has opened its first Farmer Support Center in Brazil. The opening marks the company's 10th global center to support local coffee…

Barbados welcomes first Starbucks

August 2, 2021

Starbucks has arrived in Barbados, as a result of a partnership between the coffee giant and Caribbean Coffee Traders Limited, a consortium led by…

Cold drinks drive Starbucks global growth, CEO defends China

by Cherryh Cansler — Editor, FastCasual.com

Overall, Starbucks had a solid Q3, but Johnson defended the company's lower-than-expected numbers in China, calling the health of the business there strong.

Starbucks, Nestle advance global collaboration strategy

July 27, 2021

Starbucks and Nestle are aiming to bring Starbucks ready-to-drink beverages to Southeast Asia, Oceania and Latin America.

Starbucks promotes Culver, Conway, Burns to leadership roles

June 16, 2021

Starbucks Corp. has promoted John Culver, who has led the international division for 15 years, to group president, North America, according to a press release.

Starbucks CEO: 'US sales have fully recovered'

by Cherryh Cansler — Editor, FastCasual.com

Starbucks CEO Kevin Johnson not only outlined the five consumer behaviors driving the chain's strategy but also revealed how artificial intelligence and store…

Starbucks on slow path to recovery, COO stepping down

by Cherryh Cansler — Editor, FastCasual.com

Although sales fell short of Wall Street's expectations, Q1 earnings of 61 cents per share topped estimates of 55 cents per share but declined 22.8…

Starbucks working to boost COVID-19 vaccine access

January 19, 2021

Starbucks has joined the Washington State Vaccine Command and Coordination Center, a statewide public-private partnership to boost vaccine distribution efforts…