Digital marketing plays big role as QSRs 're-get' customers

Creative brand marketing, especially digital advertisements, will be among the most important promotional tools QSRs can leverage as consumers return to their…

Pumpkin spice lattes are back — earlier than ever

by Cherryh Cansler — Editor, FastCasual.com

August 24, 2021

Starbucks may lead the way, but fast casuals around the world are still carving out a place for pumpkin-based menu items.

Starbucks opens 10th Farmer Support Center

August 19, 2021

Starbucks Coffee Company has opened its first Farmer Support Center in Brazil. The opening marks the company's 10th global center to support local coffee…

Barbados welcomes first Starbucks

August 2, 2021

Starbucks has arrived in Barbados, as a result of a partnership between the coffee giant and Caribbean Coffee Traders Limited, a consortium led by…

Cold drinks drive Starbucks global growth, CEO defends China

by Cherryh Cansler — Editor, FastCasual.com

Overall, Starbucks had a solid Q3, but Johnson defended the company's lower-than-expected numbers in China, calling the health of the business there strong.

Starbucks, Nestle advance global collaboration strategy

July 27, 2021

Starbucks and Nestle are aiming to bring Starbucks ready-to-drink beverages to Southeast Asia, Oceania and Latin America.

Starbucks promotes Culver, Conway, Burns to leadership roles

June 16, 2021

Starbucks Corp. has promoted John Culver, who has led the international division for 15 years, to group president, North America, according to a press release.

Starbucks CEO: 'US sales have fully recovered'

by Cherryh Cansler — Editor, FastCasual.com

Starbucks CEO Kevin Johnson not only outlined the five consumer behaviors driving the chain's strategy but also revealed how artificial intelligence and store…

Starbucks on slow path to recovery, COO stepping down

by Cherryh Cansler — Editor, FastCasual.com

Although sales fell short of Wall Street's expectations, Q1 earnings of 61 cents per share topped estimates of 55 cents per share but declined 22.8…

Starbucks working to boost COVID-19 vaccine access

January 19, 2021

Starbucks has joined the Washington State Vaccine Command and Coordination Center, a statewide public-private partnership to boost vaccine distribution efforts…

2020's most-downloaded foodservice apps revealed

January 11, 2021

UberEats, McDonald's and DoorDash were the the top 3 most-downloaded apps in the food and beverage category in 2020, according to Apptopia, a firm that tracks…

Starbucks names new EVP/CFO

January 8, 2021

Patrick Gismer Patrick Grismer is retiring from his role as Starbucks executive vice president and CFO effective Feb. 1, 2021. Rachel Ruggeri…

Starbucks names asset management CEO as non-executive board chair

December 9, 2020

Starbucks Corporation has named Mellody Hobson as it non-executive board chair. Hobson, who will take on the role in March 2021, is the co-CEO of asset…

Starbucks, Panera Bread, McDonald’s winning the digital game

November 12, 2020

Digital sales will make up over 50% of limited-service restaurants' business by 2025, according to a study by Incisiv, which also predicted that although…

Starbucks opening in Laos

November 2, 2020

Starbucks Coffee Company is opening its first Laos location next year in the capital city of Vientiane, located on the banks of the Mekong River near the…

Starbucks New Zealand owner buys Burger King New Zealand

October 20, 2020

Tahua Partners — which owns the Starbucks franchise in New Zealand — will buy Burger King New Zealand. Antares Restaurant Group currently owns the chain in the…

Starbucks linking exec pay to diversity targets

October 15, 2020

Starbucks CEO Kevin Johnson told employees this week that the company is committed to elevating diversity within its ranks by achieving Black, Indigenous and…

Starbucks, Lyft giving free rides to the polls

October 6, 2020

As part of its goal to encourage voting this year, Starbucks is s providing all U.S. employees a free one-way Lyft ride up to $75, to the polls to vote…

Starbucks raises dividends

October 1, 2020

Starbucks investors received good news Wednesday when the chain's board of directors approved a 10% increase in its quarterly cash dividend. Shareholders will…

Luckin facing steep fine

September 22, 2020

Chinese-based Luckin Coffee, a pioneer in self-service coffee machines in addition to being a coffee shop chain, is one of 43 companies facing a $9 million…