Starbucks investing $1B in employees, customer experience

May 3, 2022

Starbucks Corporation is investing $1 billion to increase pay for workers, modernize training and collaboration and elevate the customer experience.

US Starbucks earnings holding steady, international sales drop

May 3, 2022

Starbucks reported Tuesday that its U.S. same-store sales were up 12%, which beat Wall Street expectations of nearly 9%, but revenue and earnings per share…

Starbucks general counsel stepping down

April 6, 2022

Starbucks General Counsel Rachel Gonzalez is stepping down but will serve as an adviser until she leaves the company on May 20. She will receive at least $7.…

Starbucks to have 55,000 stores by 2030

by Cherryh Cansler — Editor, FastCasual.com

March 16, 2022

Shortly after Starbucks CEO Kevin Johnson announced his retirement Tuesday, he told shareholders during the brand's annual meeting the company would continue…

Starbucks names Howard Schultz interim CEO

March 16, 2022

Starbucks CEO and President Kevin Johnson is retiring after a 13-year tenure at the company, including the last five years as CEO, according to a company press…

Starbucks testing reusable cups, EV charging kiosks, recycle app

March 15, 2022

Starbucks is launching several initiatives designed to help support sustainability efforts, including a reusable cup program, a waste and recycling app to…

Starbucks announces plans for more inclusive stores

March 14, 2022

Starbucks is hoping to create more inclusive environments by adding 1,000 Starbucks Community Stores, which are led by employees who directly connect to the…

Selecta Group teams with Thermoplan to support Starbucks solutions

February 28, 2022

Selecta Group, the Switzerland based route service provider of coffee and convenience food solutions, has teamed with Thermoplan Inc., a producer of fully…

Starbucks' Q1 miss triggering price increases

by Cherryh Cansler — Editor, FastCasual.com

February 2, 2022

Starbucks is raising prices thanks to high inflation, supply chain issues, COVID-19 resurgences and labor shortages, CEO Kevin Johnson said Tuesday during the…

Chinese equity firm gains control of Luckin Coffee

January 31, 2022

Centurium Capital, a private equity investment firm in China, has become the controlling shareholder of Luckin Coffee, having led a consortium to complete a…

Former Starbucks president joins Australian-inspired coffee chain

January 20, 2022

Bluestone Lane, an Australian-inspired specialty coffee roaster, cafe and lifestyle brand, has appointed Jim Alling to its board of directors. The former…

Starbucks reverses vaccination requirement

January 20, 2022

Starbucks' 200,000 workers won't have to show proof of vaccination for COVID-19 or undergo weekly testing, a reversal of the company's policy outlined two…

Starbucks to spend $1.5B with diverse suppliers by 2030

January 11, 2022

Starbucks announced Tuesday that it would spend $1.5 billion with diverse suppliers as part of its focus on advancing racial and social equity. In FY21, the…

Boston Starbucks workers aim to unionize

December 14, 2021

Workers at two Boston-based Starbucks stores filed to unionize Monday just one week after fellow employees in Buffalo unionized the first store in the chain.

At least 1 Starbucks to unionize

by Cherryh Cansler — Editor, FastCasual.com

December 10, 2021

Despite a letter sent this week to Starbucks employees from CEO Kevin Johnson reminding them that they were the "heartbeat of this company," workers at the…

Starbucks EMEA taps NCR to lower costs, optimize operations

November 22, 2021

In an effort to streamline its technology use and to increase visibility into store operations, Starbucks Europe, Middle East and Africa, which operates in 4…

Starbucks and Amazon open combined ‘Just Walk Out’ store in NYC

November 19, 2021

Starbucks and Amazon have introduced the companies' first joint store, Starbucks Pickup with Amazon Go, located in New York City at 59th Street between Park…

Starbucks tops social media paid advertising

November 19, 2021

Starbucks' paid ad campaigns are the top paid share-of-voice, defined by the percentage of sponsored impressions on social media, according to a study by…

Amazon, Starbucks mulling cashierless store?

November 9, 2021

Amazon and Starbucks have reportedly discussed a co-branded, cashierless coffee shop, expanding on Amazon Go's "just walk out" technology, according to an…

Starbucks: 'Pandemic to blame for disappointing China sales'

by Cherryh Cansler — Editor, FastCasual.com

Starbucks reported Thursday that Q4 revenue fell short of expectations, thanks to a 7% drop in same-store sales in China.