Starbucks, loyalty experts defend changes to rewards program

by Cherryh Cansler — Publisher, FastCasual.com

Many Starbucks fans are angry about the changes and sharing their rage via Twitter, but loyalty platform experts agree that the move was smart for the coffee…

Starbucks opens first express format in Canada

February 19, 2016

Commuters must save time and move quickly, which is why the new Starbucks is one of the most streamlined experiences in the company's portfolio

Starbucks expands mobile pay, national rollout continues through the year

June 17, 2015

Starbucks continues national rollout of Mobile Order & Pay into southern, central U.S. locations.

Looking for 'coffee and conversation'? Starbucks wants to help

January 30, 2015

More than 3 million Match.com members list "coffee and conversation" as one of their interests, and Starbucks wants to make sure those conversations take place…

Three takeaways from Starbucks' Q1 2015 report

by Brenda Rick Smith — Editor, Networld Media Group

Starbucks' consistent success comes down to three things: a strong loyalty program, excellent operational execution and product innovation.

Starbucks adds Flat White espresso beverage

January 6, 2015

Starbucks Coffee Company has announced the launch of the Flat White espresso beverage.

Rearview 2014: Mobile helps brands reduce friction, stay connected

by Brenda Rick Smith — Editor, Networld Media Group

Mobile technology helped brands reduce friction and connect with customers in 2014.

Starbucks China opens new reserve store, rolls out partner exchange program

December 18, 2014

The Chengdu Taikoo Li store features Sichuan-inspired tiles, silk artwork by local craftsmen, and a warm wood tone interior similar to the materials used in…

Rearview 2014: Cause marketing moves from fundraising to partnerships

by Brenda Rick Smith — Editor, Networld Media Group

Cause marketing went to the next level in 2014, beyond raising awareness and funds for a cause to deep partnerships between restaurants and non-profits.

Top 100: Technologies – mobile apps

December 11, 2014

Mobile apps are number one on our list of the 2014 Top 100 Fast Casual Movers and Shakers: Technologies.

A peek inside Starbucks' first Reserve Roastery and Tasting Room

by Brenda Rick Smith — Editor, Networld Media Group

A projected 1.4 million pounds of small lot coffee will be roasted in the first year at the new Roastery, doubling current production rates.

In 5 years, your whole day could revolve around Starbucks

by Brenda Rick Smith — Editor, Networld Media Group

December 5, 2014

Just when you thought the coffee behemoth can't possibly get any bigger, it announces a five-year plan to grow even more through non-traditional…

Starbucks will raise funds, awareness on World AIDS Day

November 25, 2014

Starbucks will make a 10-cent donation to the Global Fund to Fight AIDS for beverages sold in participating US and Canada stores on Dec. 1.

Starbucks offers wireless device charging stations

November 19, 2014

Customers can place compatible devices on designated 'Powermat Spots' and charge them wirelessly.

How a hotel became a hot fast casual concept

by Brenda Rick Smith — Editor, Networld Media Group

Marriott transformed its Courtyard food and beverage offerings away from the traditional buffet into a new fast casual format, resulting in a 27-percent jump…

Starbucks adds holiday Panini

November 17, 2014

The Holiday Turkey & Stuffing Panini features turkey, cranberry-herbed stuffing and turkey gravy on a focaccia roll.

Starbucks unpacks a sleigh full of holiday promotions

November 12, 2014

In addition to featuring five holiday beverages, Starbucks is rolling out a new line of drinkware and redesigned gift cards.

Starbucks opens Military Community Stores

November 7, 2014

Starbucks has opened its first two Starbucks Military Community Stores at Joint Base Lewis-McChord near Tacoma, Washington and Joint Base San Antonio in Texas.

No traffic, no problem: Starbucks plans to take the coffee to the customer in 2015

October 31, 2014

Consumers are staying away from brick and mortar stores in favor of online shopping, slowing traffic growth in Starbucks' stores. Starbucks is navigating the…

Forget Apple: Starbucks wants to rule mobile payments

by Will Hernandez — Editor, NetWorld Media Group

October 31, 2014

United States consumers made $1.3 billion in mobile payments in 2013 and the coffee retailer accounted for over 90 percent of those purchases.