Valentine's Day LTOs include $500 Pizza from Firenza, KFC's chicken scratch-and-sniff cards, sweet treats from Starbucks

by Cherryh Cansler — Editor, FastCasual.com

Hoping to attract Valentine's Day customers, limited-service brands around the world are offering a variety of sweet deals.

Starbucks launches Visa card to drive customer loyalty forward

February 2, 2018

Starbucks lovers have yet another way to earn stars at their favorite coffee place as Starbucks and Chase have launched a Starbucks Rewards Visa card that is…

Starbucks Q1 numbers miss expectations

January 26, 2018

Although Starbucks Corporation Thursday reported that global same-store sales rose 2 percent last quarter, they were below the 3 percent average of analysts…

Starbucks launches AR experience in Shanghai

The Shanghai Roastery is the first Starbucks in the world to offer an augmented reality experience to customers. Customers, who download the app, get a whole…

Starbucks holiday cups encourage 'doing good'

November 1, 2017

Halloween is barely a day old, which has become the official time for Starbucks to release its holiday cups. The chain has marked the arrival of the holidays…

Restaurateurs: 'Don’t hesitate to offer mobile payments'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While mobile orders represent a minority of orders, panelists said the ratio is shifting in their favor. A panel of restaurateurs tackling the issue at the…

Starbucks in China welcomes mobile pay

September 28, 2017

Alipay users in China can now use the mobile wallet to pay for coffee and food at all Starbucks locations in China.

Former Sam's Club CEO takes on COO title at Starbucks

September 6, 2017

Starbucks has appointed Rosalind Brewer as group president and chief operating officer, effective Oct. 2. Brewer, former president and CEO of Sam's Club and…

Alipay acceptance comes to Starbucks in Malaysia

August 25, 2017

Alipay is now available as a payment method for mainland Chinese tourists at all 242 Starbucks branches across Malaysia, according to a press release.

Starbucks spending $1.3B on China

August 2, 2017

Starbucks is spending $1.3 billion to take control over all its units in China.

MOD Pizza taps former Panera, Starbucks exec as COO

July 21, 2017

MOD Pizza has hired Paul Twohig to be its first COO and oversee MOD's 235-plus locations in the U.S. and the U.K., according to a press release.

Starbucks releases 2 summer beverages

July 12, 2017

Starbucks Reserve coffee bars in the U.S. and Canada are serving two Nitro Cold Brew beverages this summer: Starbucks Nitro Cascara Cloud and Starbucks Nitro…

Investing in technology? Restaurants share hits and misses

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies need to do their research, and management has to be supportive for technology initiatives to succeed.

Starbucks steams up menu with a familiar choice and new option

September 1, 2016

Starbucks is introducing its pumpkin spice latte for the 13th year at the same time it's introducing a new chile mocha.

Prices, wages up at Starbucks

by Cherryh Cansler — Editor, FastCasual.com

Although some customers are feeling slighted by Starbucks' increased menu prices, employees are happy about the raises CEO Howard Schultz promised them in an…

Starbucks urges citizens to reflect, make good choices

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Starbucks take full page ads in top newspapers to urge citizens to achieve balance between profitability and social impact.

Starbucks loyalty change brews anger, filters out value of experience

by Bryan Pearson — President, LoyaltyOne

The shift in how members of My Starbucks Rewards earn stars may be a test of its customer loyalty, but with the program's expanding mobile payment and other…

Starbucks, loyalty experts defend changes to rewards program

by Cherryh Cansler — Editor, FastCasual.com

Many Starbucks fans are angry about the changes and sharing their rage via Twitter, but loyalty platform experts agree that the move was smart for the coffee…

Starbucks opens first express format in Canada

February 19, 2016

Commuters must save time and move quickly, which is why the new Starbucks is one of the most streamlined experiences in the company's portfolio

Starbucks expands mobile pay, national rollout continues through the year

June 17, 2015

Starbucks continues national rollout of Mobile Order & Pay into southern, central U.S. locations.