What you can learn from how Starbucks handled PR crisis

Starbucks made headlines when two African-American men were arrested and removed from a Starbucks location, and the brand is still seeing effects.

Starbucks to open location for deaf community

July 20, 2018

Starbucks is opening its first signing store, near Gallaudet University in Washington, D.C., boasting a full staff fluent in American Sign Language, according…

How Starbucks deployed 23,000 iPads for training

Mary Stumpf, lead of collaboration products and devices for Starbucks, saw the need for tablets in the workplace and decided to do something about it.

Starbucks CEO calls brand's recent performance 'Not acceptable'

June 22, 2018

Starbucks is hoping its latest initiatives will spark a turnaround after seeing its shares fall 3 percent this week in relation to slowing U.S. sales and its…

Starbucks supports Guatemala volcano relief efforts

June 19, 2018

The Starbucks Foundation is supporting CARE’s ongoing relief efforts for the victims of the Fuego Volcano eruption on June 3 in Guatemala by donating $100,000…

The man that made Starbucks an industry superpower steps down

Starbucks Corporation Executive Chairman and — until last year, CEO — of four decades, Howard Schultz, is stepping down, but leaving a huge trail of successes…

Starbucks tops when it comes to loyalty apps

May 21, 2018

The Starbucks loyalty app is most beloved by consumers, beating out Panera Bread and Domino’s Pizza, according to a survey conducted by The Manifest that…

Nestle paying Starbucks $7B to form coffee alliance

May 8, 2018

Starbucks Corporation is forming a global coffee alliance with Nestle S.A. to accelerate and grow the global reach of its brands in consumer packaged goods and…

Starbucks challenges other companies to close gender pay gap

March 23, 2018

Starbucks has reached 100 percent pay equity for partners of all genders and races performing similar work across the U.S and is now on a mission to help other…

Starbucks gives inside look to newest Reserve store in Seattle

Starbucks has opened the doors of its Starbucks Reserve in Seattle, where customers can sample small-lot Starbucks Reserve coffees and Princi food.

Valentine's Day LTOs include $500 Pizza from Firenza, KFC's chicken scratch-and-sniff cards, sweet treats from Starbucks

by Cherryh Cansler — Editor, FastCasual.com

Hoping to attract Valentine's Day customers, limited-service brands around the world are offering a variety of sweet deals.

Starbucks launches Visa card to drive customer loyalty forward

February 2, 2018

Starbucks lovers have yet another way to earn stars at their favorite coffee place as Starbucks and Chase have launched a Starbucks Rewards Visa card that is…

Starbucks Q1 numbers miss expectations

January 26, 2018

Although Starbucks Corporation Thursday reported that global same-store sales rose 2 percent last quarter, they were below the 3 percent average of analysts…

Starbucks launches AR experience in Shanghai

The Shanghai Roastery is the first Starbucks in the world to offer an augmented reality experience to customers. Customers, who download the app, get a whole…

Starbucks holiday cups encourage 'doing good'

November 1, 2017

Halloween is barely a day old, which has become the official time for Starbucks to release its holiday cups. The chain has marked the arrival of the holidays…

Restaurateurs: 'Don’t hesitate to offer mobile payments'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While mobile orders represent a minority of orders, panelists said the ratio is shifting in their favor. A panel of restaurateurs tackling the issue at the…

Starbucks in China welcomes mobile pay

September 28, 2017

Alipay users in China can now use the mobile wallet to pay for coffee and food at all Starbucks locations in China.

Former Sam's Club CEO takes on COO title at Starbucks

September 6, 2017

Starbucks has appointed Rosalind Brewer as group president and chief operating officer, effective Oct. 2. Brewer, former president and CEO of Sam's Club and…

Alipay acceptance comes to Starbucks in Malaysia

August 25, 2017

Alipay is now available as a payment method for mainland Chinese tourists at all 242 Starbucks branches across Malaysia, according to a press release.

Starbucks spending $1.3B on China

August 2, 2017

Starbucks is spending $1.3 billion to take control over all its units in China.