Golden Chick president promises 500 stores, Netsurion on speeding up contactless pickup

by S.A. Whitehead — Food Editor, Net World Media Group

Although just 189-stores in size now, Golden Chick is planning a lot of hatchlings for the future, with a goal of 500 stores nationally by 2030, according to…

[ON-DEMAND WEBINAR]: Digital Solutions during COVID-19 for QSR & Fast Casual Dining industries

Watch Adobe's QSR Industry and Customer Experience Innovation team for a walk through of the current state of digital maturity for QSR & Fast Casual brands.

Restaurants making reopening plans

While some restaurants are planning to reopen, others are waiting. Bradley Cooper, the contributing editor of FastCasual, reviews the week's COVID-19 related…

Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

Soupergirl rescuing her own business

Although COVID-19 is the villain to Washington D.C.-based Soupergirl's story, Co-founder Sara Polon and her mother, Marilyn, are no damsels in distress

[WEBINAR]: Bringing Your Kitchen out of the Dark Ages

In an effort to cut costs over the past few years, restaurant execs have been trying to find ways to operate in smaller spaces. And that strategy is even more…

Choosing the Right POS: Seven Key Questions to Ask

A point of sale (POS) system is a key piece of technology in the successful operation of a fast casual business. While POS solutions have existed for decades…

Leveraging technology to manage restaurant labor costs

Labor can make or break a restaurant, being the one variable that exists in all facets of a restaurant’s core functionality and a top concern among managers…

Technology & CX in Restaurants

As restaurant operators face challenges on a variety of fronts, many are turning to technological tools to enhance how they serve their guests.

[WEBINAR]: 2020 Tech Trends: The Year of Enterprise Cloud POS

Learn how restaurant Point of Sale technology has evolved from legacy enterprise systems to cloud POS and now to the Enterprise Cloud – Watch Now!

[WEBINAR]: How to achieve excellence in food safety: Best practices to drive your food safety performance

An in-depth look at the criteria that lend to food safety excellence – Watch Now!

Outstanding CX: An opportunity…and a challenge

Business executives in a 2019 study named “customer experience” as the single greatest opportunity for their organization. Learn how to make your customer…

Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

Embracing Restaurant Technology

Technology has been a part of the foodservice industry for decades, but its role in profitable operations is becoming increasingly prominent.

Presented by FastCasual.com

Technology Takes Restaurant Management to the Next Level

A new management platform makes it simpler for operators to track what’s happening in their restaurants.

2019 Fast Casual Top 100 Movers & Shakers

The Fast Casual Top 100 Movers & Shakers honors the top 75 brands and 25 executives in the fast casual industry.

Protecting your branding, customer experience from third-party delivery

FastCasual’s Cherryh Cansler sits down with Scott Absher, CEO of ShiftPixy, to learn how to solve pain points often associated with third-party delivery.

Leveraging Analytics to Improve Restaurant Operations

Restaurant operators have a firehose of data they can drink from to improve operations. The challenge is to make sense of the flood.

Presented by FastCasual.com

20 Fast Casual Brands to Watch in 2019

In the first edition of this report, FastCasual reveals 20 of the year’s most newsworthy fast casual concepts and discusses why they not only have the…

Navigating the Convergence of Digital Ordering and Delivery

Digital ordering and delivery are an increasing part of the restaurant industry, but operators are faced with a choice: Pay someone else to perform those…

Presented by Qu