Features
Investing in technology? Restaurants share hits and misses
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Companies need to do their research, and management has to be supportive for technology initiatives to succeed.
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Taziki's, Little Caesars execs advise how to get employees on board with technology
by Elliot Maras — Editor, Automatic Merchandiser
Restaurants and retailers implementing interactive ordering options for customers need the full support of their employees for the solutions to be successful.
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The Halal Guys loyalty story to headline July 13 webinar
by S.A. Whitehead — Food Editor, Net World Media Group
The Halal Guys have had enormous success with their well-researched loyalty program, which the brand's leadership with share with our readers during a July 1…
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Summer LTOs focus on providing healthful options
by Cherryh Cansler — Editor, FastCasual.com
Shrimp, fish and smoothie enhancements are popular summer LTOs.
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Free Webinar: How to get your brand all wrapped up in that 'transparency thing'
by S.A. Whitehead — Food Editor, Net World Media Group
Can consumers really see your brand? Do they really see how you're "being transparent" about your ingredients, their sources and quality? This free webinar…
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New studies show restaurant 'do's and don'ts' of online ordering, delivery
by S.A. Whitehead — Food Editor, Net World Media Group
As the restaurant industry continues to bask in the big-dollar benefits of online ordering, two new studies shed light on best practices when it comes to…
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Franchisees talk do-over: What they wish they knew before opening their franchise
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that…
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How to avoid disputes in the franchisor-franchisee partnership
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Attorney Brian Schnell of Faegre Baker Daniels LLP offers up advice and tips on how potential franchise operators and franchisors can sidestep common disputes…
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Interactive customer technology: How to achieve employee buy-in
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.
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NRA applauds Trump's apprenticeship order, while critics say it's full of holes
by S.A. Whitehead — Food Editor, Net World Media Group
The National Restaurant Association and its educational foundation have been pushing for more love from the feds for apprenticeships and this week they got…
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London street food: US brands now embracing similar marketplaces (part 2)
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
U.S. brands could learn a lot by studying how private marketplaces have helped to grow London's street food scene.
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London street food: How US food trucks influenced UK's historical street food scene (Part 1)
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The opportunity to serve favorite recipes from mobile kitchens is trending worldwide, and in many countries, food trucks are simply the latest addition to…
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Economic uncertainty and third-party delivery impact UK, US restaurants
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Globalization has created opportunity for American brands in the U.K., where restaurants face many of the same challenges and opportunities as the U.S.
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America's tastes today? Cauliflower on pizza; radishes as raw meat
by S.A. Whitehead — Food Editor, Net World Media Group
With rapid-fire delivery and an upbeat attitude, menu analyst and Kruse Co. owner, Nancy Kruse, last week told a standing room only crowd at the National…
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Study: Restaurants offering trends that consumers don't want
Mobile ordering, delivery services and the influence of social media have obviously changed the way consumers interact with restaurants, but there may be a…
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Franchise Focus: Charleys VP to grow revenue by 10% in 2017
John Woo, VP of development for Charleys Philly Cheesteaks, chatted with FastCasual about the success of the brand and how technology helps the business run…
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Boston's Fóumami ready to go national
by Cherryh Cansler — Editor, FastCasual.com
Michael Wang, a third-generation restaurateur, is ready to expand the concept he founded in 2010.
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Innovation on display at NRA (part 2)
by Cherryh Cansler — Editor, FastCasual.com
It's almost impossible to see the two-miles of products and services at the NRA show, so in this two-part series, FastCasual highlights several that made their…
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From wobbly table fixes to herbal refrigerators, innovation was on display at NRA (Part 1)
by Cherryh Cansler — Editor, FastCasual.com
More than 45,000 buyers in the restaurant industry hit Chicago this week to check out the thousands of products and services on display at the National…
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CONNECT Summit to tackle mobile technology's impact on restaurants, retail
Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.
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