Pat & Oscar's rolls out new menu items

by Valerie Killifer — senior editor, NetWorld Alliance

The menu additions are being rolled out systemwide after a six week test led to an 11% average-check increase.

Friendly's opens fast casual concept

by Valerie Killifer — senior editor, NetWorld Alliance

Friendly's Express will offer core menu items, shorter wait times and smaller check averages.

Beverage trends all about health and variety

by Valerie Killifer — senior editor, NetWorld Alliance

More flavors and healthier options are in store as restaurants and beverage providers try to quench consumers' thirst for choice. 

Retail Brand Group gets into burger biz

RBG launches The Original Burger Company set to debut on three college campuses this fall.

Research reveals produce in foodservice opportunities

Restaurant operators want to use more fresh produce but need help incorporating those items onto the menu.

Fast Casual Summit to tackle industry challenges

by Valerie Killifer — senior editor, NetWorld Alliance

The Fast Casual Executive Summit speakers include Au Bon Pain CEO Sue Morelli and the CEO of Red Mango.

Protecting delivery with auto insurance

by Valerie Killifer — senior editor, NetWorld Alliance

Delivery insurance is one area where restaurant operators frequently try to save money, but just one accident can prove catastrophic.

How to Facebook your brand

by Valerie Killifer — senior editor, NetWorld Alliance

Tips and tools for restaurant concepts looking to launch a social-media platform.

Fast Casual launches State of the Industry survey

by Valerie Killifer — senior editor, NetWorld Alliance

The editor of fastcasual.com talks about this year's State of the Industry survey.

Putting pears on the menu

by Valerie Killifer — senior editor, NetWorld Alliance

Through the use of a shelf-stable product, operators can expand their ingredient options.

White House outlines U.S. food safety upgrade

Steps designed to enhance food safety include new industry guidelines for produce.

Fast casual food trends: 2009 and beyond

by Valerie Killifer — senior editor, NetWorld Alliance

From probiotics to family meals, restaurant brands tackle healthful menu items and value offerings.

How KidsMealDeals.com connects families to restaurant specials

The site features operator-posted content with the option for Web site and Google Maps links.

The mobile restaurant

by Valerie Killifer — senior editor, NetWorld Alliance

New cell phone applications include consumer feedback capabilities, and create a lasting interactive presence with the consumer.

Birth of a franchise: The first franchised location

by Valerie Killifer — senior editor, NetWorld Alliance

After a permit issue postpones opening day, the first franchised Sofi's Crepes opens in Annapolis, Md.

How Lane Cardwell Jr. plans to re-marketize Boston Market

by Valerie Killifer — senior editor, NetWorld Alliance

Boston Market's CEO looks to recapture the meals-to-go niche by capitalizing on Boston Market's core strengths: value and product quality.

Fast casuals leverage the power of Twitter

by Valerie Killifer — senior editor, NetWorld Alliance

How brands are finding value in real-time communication via the microblogging site.

How to use the mobile Web

Tips and tools for extending your restaurants' mobile marketing reach.

Company veteran named Quiznos new president

President of Quiznos Canada shifts focus to U.S. operations.

Enhancing the customer experience

by Valerie Killifer — senior editor, NetWorld Alliance

Three fast casuals that have turned obvious customer-service approaches into benchmarks for success.