Panda Express on expansion fast track

by Valerie Killifer — Editor, FastCasual.com

The Asian restaurant chain plans to grow 70 percent throughout the next five years.

Fast casual restaurants engage in dietitian-hiring trend

R&D teams are getting a nutritional boost through the hiring of certified nutritionists and dietitians.

Will Google Offers help or hurt restaurant sales?

Some experts are apprehensive about the new program’s fit for restaurants and believe the concept may even lower a brand's value.  

2011 provides optimism for restaurant industry

by Alicia Kelso — Editor, QSRWeb.com

Trends will surround healthy, sustainable, local, social and technological components.  

Squisito's dives into franchising

by Alicia Kelso — Editor, QSRWeb.com

After more than 12 years, the concept is ready to spread throughout the East Coast.  

Seven operating principles come 2011

By Lori Walderich

Menus in a crystal ball: Turning trends into action

by Cari Price, Corporate Development Chef, Food IQ

Opinion: Great expectations in customer service

Penn Station president Craig Dunway discusses the issues that make customer service a win or lose proposition.

Starbucks marks milestone with new logo

by Valerie Killifer — Editor, FastCasual.com

In celebration of its 40th anniversary, Starbucks has altered its iconic logo, removing the company name from the label that showcases its memorable mermaid…

Four score: Loop Pizza Grill testing variety-friendly deal

by Alicia Kelso — Editor, QSRWeb.com

As major chains continue to battle it out in the unending $10 pizza wars, some smaller systems are quietly flexing their own competitive price advantages.

Fast Casual predicts top trends for 2011

by Valerie Killifer — senior editor, NetWorld Alliance

It seems that 2010 brought about a series of buyouts and capital investments for fast casual chains looking to improve their operations for the year. While the…

2010: Fast Casual year in review

by Valerie Killifer — senior editor, NetWorld Alliance

Healthcare reform, bankruptcy protection and brand overhauls highlight a year full of the quintessential highs and lows.  

Food cost control – Playing the G.A.M.E.

By Libby Libhart

To buy or to build: A very good question

If you're planning to open a restaurant, the option of buying or building each have their own set of pros and cons. Here's what you should consider.

Tis the season: Use holiday staff to build customer loyalty

If there ever was a time of year to invest in wowing guests, the holidays are that time.

Wells Fargo to roll out mobile payments pilot

by Valerie Killifer — senior editor, NetWorld Alliance

Wells Fargo & Company is rolling out a Visa microSD mobile payment pilot that will include 200 Wells Fargo team members who are users of specific…

MasterCard, Visa websites shut down in WikiLeaks-related hacker attack

Hackers today shut down MasterCard Worldwide's website and disrupted cardholders' payments.

Pollo Campero showcases health at Disney restaurant

by Alicia Kelso — Editor, QSRWeb.com

Pollo Campero teamed up with its Orlando franchisee Larry Levy to develop and launch Fresh-A-Peel, which features healthier menu items.

Chef’s survey reveals 2011 menu trends

by Valerie Killifer — Editor, FastCasual.com

The National Restaurant Association’s “What’s Hot” survey of more than 1,500 professional chefs has revealed that local and hyper-local sourcing, healthy…

Gift cards to boost industry sales

by Valerie Killifer — Editor, FastCasual.com

Despite modest gains, the National Restaurant Association’s chief economist is predicting the continued tightening of consumer spending.